The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

I needed a kitchen faucet put in that I had bought at Lowes…read more It cost me $478. Outrageous! Every time I turn on my sink I feel sick, that I was so gullible and paid that ridiculous price. When I complained about their pricing I was told they use the national average, and I could have had a free estimate done, if I'd asked. I didn't ask because I expected fair pricing. But to have the tech come was $109.00 unrefundable service fee. He was there, I needed water, so I said okay. I will never use them or recommend them again. Their name is appropriate, Advantage takes Advantage. I want Michigan pricing, not some National Average they dreamed up.

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

Please read the previous negative reviews they are real!…read more He is not a nice guy or reliable. Unprofessional in every aspect! He changed the appt time and dates numerous times due to his inability to manage a schedule. Then ASSURED us that he would give us plenty of time to be home so we did not need to rearrange our schedule. All calls or texts were primarily from me first he didn't even have the decency to reach out in advance. (His first text was in reference to my 11:00 am call that day directly after he accepted the order from the warranty company). After following up yet again he randomly called and gave us 15 mins to be home or he was not coming out for days (this is after he changed the times more than once and we were beyond kind and understanding). I explained that had I known I would have gone home and not had lunch with my husband. He said he got done early and had to go to Granger. I explained that we would just keep our 5pm appt and that's when he said if he had to go to Granger he couldn't keep our appt and wouldn't be out for days as he already had a job the next day???! So I sent my husband home immediately and yet he took 40 mins to get to our home. My husband had to leave for a meeting so he woke our son up to wait for him because he said "he just needed to have someone let him in". Since it was my son there I asked him to contact me personally when he got to my home so I could advise and yet chose not to. My 23 year old son was there, as stated, so I finally reached out to my son to see if he had made it to our home (since he hadn't called) and he was there. I told my son I had asked him to call so my son said "ill put him on speaker". I began explaining what we had been experiencing and unbeknownst to me (my son told me later) he wasn't listening to me at all. My son messaged me about 30 mins later and asked if he was coming back as he was just sitting in his truck. I then called him and he was crappy when he answered the phone. He proceeded to tell me he told my son what was wrong. I told him I specifically asked him to get with me and he said my son seemed smart enough??? My son is a pilot yes he is smart that was not my concern my concern was it's my home my fridge and I wanted to be advised but he failed to do so. My son was exhausted from working and flying and cld careless about the fridge so I knew he was not going to actively listen. He was condescending on the phone as he explained what was wrong and I apologized stating I was not upset with him but the entire process and just wanted a fridge. He had zero time for me or anything I said. He huffed and made noises that let me know I was bothering him. He was my 3rd technician in 3 weeks. He didn't keep appts the last never showed and the first didn't fix the issue so I had a right to be irritated and yet here I was apologizing to him for being irritated??? Who wouldn't be??? I regret that! When I asked what's next he says "you just need to be more patient I'll get the report to them in the next few days and let them decide if they want to dump money into the machine I'm just the eyes on the ground". My frustration was that I was told he was called out to FIX my machine not look at it. Per Jeff it has a Freon leak or so he claims. So why does it take days to send this report??? He made a point to say that "this is how warranty companies operate" well I'm sorry you work for them so expect the unsuspecting customer to be upset if you know how they operate and we do not. DO NOT USE THIS GUY!!! I spoke to the warranty company today and it does not take days. They said they have no idea why he hadn't already received the report or why he didn't fix it. They reached out to him and he didn't answer but they said this is not ok. I don't know who is lying or what but I know that at the end of the day my interactions with him were less than stellar and hope that I never have to see him. I have enclosed photos of our conversations so you can see how he moved the appt promised to not affect our schedule then randomly squeezes us in with zero heads up and then is late.

Had a water heater installed. Mike the installer was awesome. Very friendly and efficient. Took…read moreextra care to make sure that no water leaked on our flooring while hauling out the old one. Highly recommend.

Very professional. On time, great job, fair prices. Couldn't ask for more…read moreFive stars and thanks

Non responsive. I called this contractor to bid on a whole house plumbing installation for a…read moreremodel project. After waiting for a few weeks for an estimate, he wouldn't return phone calls.

Want to thank Barry and his crew for making our summer nice and cool in our house they installed…read morean HVAC unit last spring no problems and worked great all summer Our house has always been an issue to heat and cool but Barry and Sons took care of us. thx again have a great Labor Day Weekend.

From the owner: ADAMS & Son, Inc. Heating & Cooling is (or will become) your favorite HVAC Mechanical Contractor…read moreserving Berrien County! Since 1999 we've been grateful for every customer, builder & employee we've known. We're on a mission to change the perception of our field. We operate with integrity, honesty, skill & passion for what we do! If it involves HVAC we know it... and we do it very well. You're going to like us... a lot!

Please take this review seriously amongst all the 5star reviews. I called at 8am for a clogged…read moredrain. Steve said he'd be here between 4-6. I called off of work (6pm start) 6 oclock comes and steve is not here yet so i call back. No answer call at 630 no answer. Call at 7 and he says he just got home is eating dinner and he'll be right over. Call back at 9:15 no answer, ive called both numbers a few times now since then it is now 10:30 i have left voicemails and no one had answered or called back. If he couldnt come today he should have told me so i could have called someone else while it was still buisness hours now im still stuck with no water while i have 3 kids and am pregnant. Why is he so unprofessional with all these good reviews. Cant beleive it. I made a yelp accouny just to write this review because my day has been more than ruined

From the owner: Family owned and operated we have been servicing locally since 2016. We also give free estimates.read more