Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

Highly recommend! They were working on my neighbors well, so I stopped by to ask for a business…read morecard to see about having them over to fix a well issue that I couldn't figure out. They offered to come over right then and take a look at it. They spent about 20 minutes diagnosing the variable speed controller on my well pump that was locked at 100psi and unresponsive to adjustments. They did a hard reset, fixed it and wouldn't take any payment. I had cash in hand and they refused to take it. They will absolutely be the first folks I call next time I need well/water work done. Thank You!

Excellent experience with After Hours! Another plumbing company let me know that my water heater…read morewas old and needed to be replaced after it stopped working. I called After Hours specifically to ask for a free estimate on replacement. Matt arrived and insisted on looking at the unit. Within 10 minutes of arrival, he had it working again. He could have easily just sold me a water heating unit, but he went out of his way to make sure I had hot water the very same day.

We went through our Home Insurance, American Home Shield for a plumbing emergency (our tub faucet…read morewould not shut off) that was 'after hours' - Sunday at 12:22pm. Was told by the lady that answered the phone, she saw the service request and had forwarded the information. I asked was there a timeframe and was told, no, if he accepts the order he will give you a call - if he rejects I would need to call American Home Shield back. I was definitely confused.... The plumber actually called us in 20 minutes.... asking to speak to Mina...ummmm - wrong name. We called back and told him we were waiting on him to call us back - he said that he wouldn't able to get to the plumbing issues today and tomorrow was questionable.... but it's 'after hours' hence my confusion. Now I'm wondering, was him calling us a misdail? Would he have even called us back to say he couldn't come? I have children in the house & they need water. So please, what should we have done? I know you are probably wondering.... we called another 24/7 emergency plumber! Thanks so much After Hours!

Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

Want someone that truly understands water? A company that picks up the phone and can explain their…read morerecommended solution, in detail, for the particular needs of your home and family. Stuart of Exquisite Air & Water is who you want to hire! We have used Exquisite Air & Water in two of our homes now. Our first home in Pittsboro on city water. Stuart came out, tested the water and his great understudy, Jeremy, installed a RO system under our kitchen sink and ran a RO line to our fridge. Our second home (Durham) is were his expertise shined! When we moved into our 25+ yr old home we got 3 quotes as we needed a new well pump, well tank, RO and softener (VERY hard water). We learned the hard way by going with a company that could "do it all" (with good reviews) as Stuart doesn't do wells and our choice turned into a nightmare. The newly installed softener head broke 3 x's thus causing a sulfur smell in our water as the lack of backwash contaminated the lines. Said company chlorinated and even replaced the softener fully, but could not remedy the smell. (Note: smell occurred only after softener head broke.) The kitchen RO tank was also not holding as much water as it could have and lacked pressure. New well pump fried as they forgot to ground it at the head. Back and forth and months of frustration we finally called Exquisite Air & Water for help. Stuart and I had many emails and phone calls determining how to proceed. His patience and knowledge a gift as we were distraught going through what I just mentioned. Under Stuart's discretion, kind and patient Jeremy placed a new easy to use softener system, carbon filter, and big blue pre-filter in. They even got our RO system to hold more water in the RO tank and have a more powerful stream at the sink. How we wish we would have gone with Exquisite Air & Water from the start! Fair pricing. Highly recommend!

We had a Pelican/Pentair system installed yesterday. Jeremy, the tech showed up on time with a…read moremask and was very professional and efficient. He had a helper, Noah, I think. Both of them did a great job and were very polite and respectful. They arrived when they said they would and finished in a fair amount of time. We are very pleased with Exquisite Air and Water Service and would highly recommend them. Their techs and service are outstanding. I know my profile says SanFrancisco CA, but I live in Fuquay Varina, NC

If you are in the market for a water softener or other water filtration system, I highly recommend…read moreDillon. He was quick to respond, honest in his quote, installs high-quality equipment at a very reasonable price, and was professional from start to finish. It is obvious he takes pride in his work. Dillon was very easy to work with and gave multiple options for the location of the softener system he installed for me. I appreciate his willingness to accommodate several requests I had. Post-install support has been fantastic as well. He's always willing to answer any questions one may have.

D&V Water Softners. This company was such a blessing to me. Researching companies proved to be…read moreeasy when I found this one. Father and son both very knowledgeable and trustworthy. I would highly recommend them to anyone. Above the call of duty Dillon moved a table for me and fixed a commode. Highly recommended!