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    Ask the Community - Mechanical Freedom

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    O'Brien Service

    O'Brien Service

    (56 reviews)

    Our upstairs heat pump (2 ton) gradually failed. I had techs from three different companies…read morediagnose the issue and received estimates from three for the replacement. There was no comparison in the business practices of the companies. I won't detail in incompetence and shady sales approaches that I experienced. Obrien was the exception. Matt listened to me regarding the amount of money I was willing to spend and proposed a quality system within my parameters. Gauge and his partner did a great installation, answering my questions and keeping me informed every step of the way. Obrien was about 5% more expensive than others but well worth it knowing that the job was done right (installation is critical for these units) and knowing they will be there to stand behind their work.

    O'Brien service installed new HVAC and hot water heater they did a great job. They were friendly…read moreand very efficient they set a schedule and stuck to it and were on time !! They installed everything in one day and cleaned up really didn't even know they were here. We feel they were very honest with us and gave us the best service that is very important. We would highly recommend O'Brien you can trust them I would like to add to this review we had a issue with the new HVAC system and once again they came through!! Called the office at about 5pm the service person arrived about 45 minutes later and fixed our problem. So once again O'Brien provided us with great service a company you can trust !!!

    Mechanical Freedom - hvac - Updated October 2026

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