Our heating unit quit working after a historical snowstorm in our area. Brian was double and triple…read morebooked but came over after his dinner. He explained everything he was doing while diagnosing the problem and repaired a wiring issue with our unit. Everything is working great now and we really appreciate him taking time to address our situation after a jam packed day. He not only fixed the problem but also did it at a very competitive rate. We are very happy to have found his company today and look forward to working with him and his company in the future.

My AC didn't seem to be blowing cold air and of course, I had family coming into town. I called and…read moreBrian answered at 4:30 pm and the problem was remedied by 5:15 pm. Darian came right out and was super helpful and knowledgeable. He knew exactly what the problem was. First place I called for my AC ......and only place I will call moving forward. Thanks guys! We all know how grouchy our in-laws can be in the heat ;) That includes me too!

Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

After a miserable hot and humid night for our Cocker Spaniel, our son, and grandson who surprised…read moreus after his final exam, we needed someone desperately to repair our compressor! On Friday, 05-10-24, I knew finding someone would be difficult and likely impossible. I received "first available service dates" from next Tuesday to the 20th! What a huge blessing to have found DEPENDABLE PLUMBING/HEATING AND AIR SERVICES, LLC! From the initial call with Mrs. Shawna, who was so sweet and understanding, I knew our prayers had been answered! She told me that Mr. Michael would return my call and within 30 minutes he did! They're both animal lovers and knowing that our sweet Tucker was suffering along with us touched their hearts and Mr. Michael was at our home within 45 minutes! He quickly detected a leak and absolutely no Freon, within a short period, we could feel the humidity and heat starting to subside, Heavenly relief! The total charge was very reasonable as they absolutely saved us from having to find a hotel room for the weekend at the very least. They could have easily charged us an exorbitant "emergency call" fee, they didn't. They're a local business (actually two businesses, the plumbing operation is their son-in-law's). You're not dealing with a huge impersonal corporation, you have an honorable, honest, and kind family-operated business who really cares about you, your furry family members, and our community! In the future, we will continue to reach out to both of the organizations if we ever need HVAC or plumbing needs! We sincerely recommend this company with absolutely no reservations! They're hands-down the BEST!

This business was recommended to us for a plumbing repair and installation -- and SO glad!…read moreDependable! Great work and customer service! Great experience at a reasonable price!

The good folks at Rias got to our house the same day when our problem occurred. They diagnosed our…read moreproblem very quickly and kept us updated during the whole process and, unexpectedly and surprisingly did us right on the price. We were very surprised. Thanks Lee and Matt! Hire these folks, you won't be disappointed!!

What a pleasant experience dealing with Rias Air. On an extremely hot day when our a/c went out ,…read morethey were there for us. They made sure to keep us updated and provided quality service. Lee was extremely helpful and knowledgeable and even checked in on us the next day. They are a true local business to this area and they will get our business moving forward . Lee was honest and a pleasure to talk to. Thanks again

These folks are fantastic. Requested a quote via Yelp for dryer vent and duct cleaning, and they…read moreresponded immediately and were very professional. They didn't pressure me and they didn't demand a phone call or visit just for the right to talk to them (like some of the other similar businesses in the area do), which I greatly appreciated. The guy who showed up to do the job, Tyler, was very thorough and professional. They even texted me a photo of him as he was on his way. Highly recommend this business.

Aire Serv of Coastal Carolina is top notch!! Quick response on service calls and repairs. Casey is…read morean exceptional Service Technician. Their maintenance saves you money on all repairs.

They could not fix my problem with heating. They were taking care of my H&A for almost a yearread more

We are new to the Wilmington area and this was my first time using Green Dot HVAC. From the moment…read morewe called, the scheduling was smooth and they sent someone out right away. Jason showed up on time and explained everything clearly. They are reliable and easy to work with. I'll definitely be using them again.

They replaced hot water tank valve. Too expensive. They…read moresaid it was not up to code. I needed an expansion tank. Too expensive.

WARNING ! while i was away my house had a PVC pipe split due to…read more the pipe only being 12 inches below the ground I gather there's NO such thing as plumbing inspectors in Sneads ferry ! this company was referred to my 77 year old aunt (woman abuse ?) with water going everywhere and in a panic she agreed to the price quote WELL here we go they replaced a 6 inch piece of PVC put in a ball valve and a back flow preventer the job took 1 .2 hours the parts should be around $ 90 to $110 MAX SO HERE WE GO what do you think they charged her ?? $$ 150/200/250/300/400/500/600/700/800/ NO !!!!!!!!!!!!! $925.00 YUP $925.00 AGAIN i wasn't home I spent 40 years in the General contracting business in Boston ( Crazy expensive place ) so whatever you or anyone tells you this was a RIP OFF ! if there was a small claims court in this area they would be in court THERE IS NO JUSTIFICATION FOR THAT CHARGE

Mold/Mildew Issues - Express caution! We've been dealing with recurring mold growth around our…read morebathroom fans in our new construction home, and our builder confirmed that Humphrey Heating & Air was the HVAC installer. Despite multiple service requests over the last two years, the issue has only worsened. The company installed backflow dampers last year as a supposed fix, but the mold returned, now spreading even more. This year, someone from their team showed up unannounced because they were in a development across the street. When I told them it wasn't a good time, I heard nothing back, despite multiple written follow-ups. Only after I mentioned legal representation did I get a call back during which I was laughed at. That level of unprofessionalism speaks for itself. Several of our neighbors are experiencing the exact same issue, which points to a larger installation or design flaw. Instead of owning the problem, Humphrey Heating & Air chose to deflect blame onto homeowners and avoid meaningful engagement. If you're looking for a contractor who stands behind their work and treats customers with respect, I recommend looking elsewhere.

I've worked with Humphreys both professionally (as a subcontractor) and personally (on my own home)…read moreand they are truly top notch people. They are as honest as they come and do excellent work. We rarely have problems with any of the installations that they do and are always quick to come up with solutions and remedy any issues. Aside from their great workmanship (and quick customer service), the people that work there could not be nicer, more accommodating, or more genuine and go out of their way to treat everyone like family. 5 stars isn't enough for this company and I wouldn't hesitate to use them again on my own house or recommend them to anyone I know. P.S. Our company uses 5 different HVAC companies, and out of 4 co-workers that built houses last year, all of us independently chose to use Humphreys on our homes. That should tell you something.