Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

The new owner, Jeremy, is the kind of guy you want on your team. He is responsive, knowledgable…read moreand communicates well. When I called after hours (my AC wasn't working and it was nearly 100 degrees outside) he answered the phone. He stayed on the phone with me while he diagnosed the issue. Then he helped me figure out a temporary work around until he could come the next day. It was a tricky fix - but he came back a second time to make sure it was right. I HIGHLY recommend him and this company.

From our first encounter, we were impressed with the professionalism, knowledge and integrity of…read moreJeremy. When you call this company you will get a call back promptly. When you receive an appointment time, you will have the owner show up promptly on time and get straight to your issue and fully answer any of your questions/concerns so you understand what is being done and why. Of the 5 prior contractors we received estimates from, Jeremy was by far the most thorough, knowledgeable and did not offer us a car salesman approach. We had a approx 30 year old system set at the front of our home with a long run of duct which made for cold/hot air coming out for the first few minute's depending on the season. Jeremy eliminated this issue by moving the new unit the a new location cutting out a large portion of this duct making the new system move air more efficiently for our home.This move required electrical to be moved as well from the from of house to the back. Everything was taken care of without a blink or disruption. Our home (Topsail Greens) is not the easiest home to 1) work on 2) make cozy, warm in all rooms- however this was all taken care of as well as each concern I had. Ocean Breeze is a quality asset to our community, Jeremy holds himself and the quality of his work to a high standard and cares for his customers and his community. I would refer him to anyone for all HVAC, electrical and more. Great service, fair pricing, trustworthy, exceptional skills.A+ Sent from my iPhone Colleen Kraus

Job was done quickly and efficiently. Paul and Rich were friendly and knowledgeable. Job was done…read moreas expected.

After a miserable hot and humid night for our Cocker Spaniel, our son, and grandson who surprised…read moreus after his final exam, we needed someone desperately to repair our compressor! On Friday, 05-10-24, I knew finding someone would be difficult and likely impossible. I received "first available service dates" from next Tuesday to the 20th! What a huge blessing to have found DEPENDABLE PLUMBING/HEATING AND AIR SERVICES, LLC! From the initial call with Mrs. Shawna, who was so sweet and understanding, I knew our prayers had been answered! She told me that Mr. Michael would return my call and within 30 minutes he did! They're both animal lovers and knowing that our sweet Tucker was suffering along with us touched their hearts and Mr. Michael was at our home within 45 minutes! He quickly detected a leak and absolutely no Freon, within a short period, we could feel the humidity and heat starting to subside, Heavenly relief! The total charge was very reasonable as they absolutely saved us from having to find a hotel room for the weekend at the very least. They could have easily charged us an exorbitant "emergency call" fee, they didn't. They're a local business (actually two businesses, the plumbing operation is their son-in-law's). You're not dealing with a huge impersonal corporation, you have an honorable, honest, and kind family-operated business who really cares about you, your furry family members, and our community! In the future, we will continue to reach out to both of the organizations if we ever need HVAC or plumbing needs! We sincerely recommend this company with absolutely no reservations! They're hands-down the BEST!

These folks are fantastic. Requested a quote via Yelp for dryer vent and duct cleaning, and they…read moreresponded immediately and were very professional. They didn't pressure me and they didn't demand a phone call or visit just for the right to talk to them (like some of the other similar businesses in the area do), which I greatly appreciated. The guy who showed up to do the job, Tyler, was very thorough and professional. They even texted me a photo of him as he was on his way. Highly recommend this business.

Aire Serv of Coastal Carolina is top notch!! Quick response on service calls and repairs. Casey is…read morean exceptional Service Technician. Their maintenance saves you money on all repairs.

They could not fix my problem with heating. They were taking care of my H&A for almost a yearread more

We are new to the Wilmington area and this was my first time using Green Dot HVAC. From the moment…read morewe called, the scheduling was smooth and they sent someone out right away. Jason showed up on time and explained everything clearly. They are reliable and easy to work with. I'll definitely be using them again.

Great day plumbing was on the spot when our water heater went out. Within hours a new water heater…read morewas installed. Jeremy and team were kind and knowledgeable. We had hot water back before the kids even made it home from school. Definitely recommended to anyone in the area. Thank you.

They replaced hot water tank valve. Too expensive. They…read moresaid it was not up to code. I needed an expansion tank. Too expensive.