They set and confirmed my appointment quick. Shot a guy out to my house the next morning for a…read morefree estimate/assessment. I thought I had a sewage vent issue but it was just a fairly simple downspout issue. They didn't charge me and I plan on using them later after redoing my concrete side path to properly set the drain. (Previous homeowner set and poured improperly) Extremely friendly customer service from everyone I engaged with. That's proper value.

I have only had a positive experience with TradeWorks from start to finish and would recommend and…read morehire them again in a heartbeat. I needed a Moen Flo shut off valve installed in my house and TradeWorks responded within a few hours to schedule an onsite visit. The onsite visit occurred exactly on time, the plumbers were knowledgeable, and they gave us a through understanding of what the job would entail. Their price was fair and competitive with other quotes. On the day of, they showed up exactly on time, were friendly, and carried out their work efficiently. When so many companies have a hard time even coming out to give you a quote in a timely manner, a company that does everything on time and on budget is truly a gem in Seattle!

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

I scheduled my regular service for my furnace and A/C. The communication was great and the…read moretechnician was super thorough and polite answering all my questions. It was quite a bit more expensive than I'm used to paying in Arizona (I don't know the going rate around here.), but I'm very happy with the quality of service.

Service Requested : Electrical panel replacement, dryer circuit, bedroom circuit & quad outlet…read more The crew were early, dedicated and doggedly determined. Day one was a the long pole, the panel replacement. They didn't stop until they were done. Went to sleep in a warm bed that very night. Next day they returned to wrap-up the dryer & bedroom circuits. They were thorough. They did the "best effort" and took no shortcuts. And the quote was much lower than every other (I obtained 7). Completely and happily recommend them.

The only HVAC installer that listened to me…read more Global warming is a "real thing". The pacific northwest has typically been a temperate climate that does not require cooling, but I could no longer take the heat since opening the windows at night was no longer sufficiently cooling my house. Previously my house was heated with natural gas and I'd like to eventually disconnect from natural case to reduce my environmental impact. Given these factors, I decided that a heat pump is my best choice and I lined up 5 contractors to give me bids. My house has 3 foot property lines and I didn't want to forced into listening to a loud heat pump when relaxing on my deck, so I was pretty constrained on how loud the condensing tower can be and where it can be placed. The best place for the condensing tower was next to my natural gas meter, but this is not to code unless the venting for the meter is moved to a location which is "safe". Snohomish Valley Heating & AC was the only contractor willing to add a proper vent and install a unit which would be quiet enough for me to sit on my deck and not be frustrated with loud heat pump noises. They installed a Daikin VRV unit which is whisper quiet. They estimated 4 days for the install, but did it in record time of 2 days! Just in time for the next heat wave to hit. Since the unit was installed next to my utility closet door (which contains the indoor unit), I requested to have a way to prevent the door from hitting the outdoor unit and they installed this for me. I also complained about the indoor unit noise and they fixed that problem by changing the inflow vent in my house which was making the noise (I assumed it was the indoor unit, but it was really the vent for the unit which was making the noise). During inspection, there was one minor issue with not having a secondary drain on the indoor unit, but if they had done a garage install that would not be required, so I assume this was simply an oversight. They said they would install the secondary overflow so the install is to code. Also, they requested that when the winter month's arrive we have them visit to check on the heating unit to make sure it is operating correctly. Great service, great product, satisfied customer! The warranty is for 10 years, given that this is the first month into owning this unit, I can't say how well they last or how much maintenance is required, but the reputation for Daikin units seems to indicate that this should not be an issue.

The HVAC system in my home is an evolutionary one. As a result, some rooms are cold when others are…read morewarm. I needed the airflow balanced in the system so all the rooms were the same temperature. After calling my current HVAC company and finding out they couldn't help me, I started looking. Turns out not many do this. Fortunately for me, Legacy One Heating does. After talking with Karl and having him look at the system, he came up with a plan to resolve this. I scheduled an appointment, and two very professional and caring men came out to fix the problem I was having. Collin and Brian are excellent! We talked about what they were going to do and how they would balance everything. They listened to my thoughts about labeling corresponding components, and went to work. After they made the changes to the ducts, they went around and balanced the airflow coming out of each one so that the airflow evenly covers the whole house. It's a tri-level, so that's three floors with ducting. Lots to consider when balancing the system. I have to say that I am thrilled with how well the system is now working! I no longer need to wear a sweatshirt when I go into my office to work. It's not cold anymore! In fact, there are no longer any cold spots in the house. Just even temperatures throughout. Needless to say, Legacy One is now my HVAC partner. They do everything around a furnace. They are interested in what I have to say, and they are true professionals. Collin and Brian, thank you for what you did for me! This is a huge improvement!

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

We had a central exhaust fan go our on our small office building. Most of the companies we we…read morecontacted were too busy to come out for weeks, and wanted us to sign a service contract to do any work at all. Walt came out looked at our situation and quoted us to repair what we had, or to replace in kind. We decided to upgrade to a more efficient system and he redid the quote for that. He then sorted out a control system for the more efficient system. He was very professional throughout. He will now be our tech when we have a problem with our HVAC equipment.

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

Not very reputable! When asking about part for repair to gas furnace reply was "I don't know" Not…read moresure how you carry parts and not know what they cost! (BTW-I checked and it's a $20 part) I then asked how much he charges by the hour. Responded with a flat rate of $275. Wonder if he would have charged more for a job that took longer than 20 minutes? No discussion about warranty or guaranteed service. Buyer beware!!! Plus side- heater works- for now

My HVAC system was installed in early 2013 by another company that was later purchased by Snohomish…read moreHeating & A/C. This month the fan went out. The system was still under warranty and Snohomish Heating & A/C came out, diagnosed the problem, ordered the part, and had me up and working again in a reasonable amount of time. The service technicians were friendly and professional, as were the staff I spoke with on the phone.