The perfect solution for the gap between dorm move-out and apartment move-in. The front desk people…read morewere super nice. The small unit was perfect. You drive through a secure gate and pull up right in front of the unit. Very easy to load and unload.

Quick response. Very courteous communication. They had the size I needed which no one else had.read more

I am really happy with my Buckly spring storage. Space it makes it so much easier to store…read moreChristmas and other seasonal display items. I've also been able to store things that I needed to store temporarily until I got back the use of my garage These spaces are clean and dry and well lit and well drained and also it's in a very nice area in San Luis up overlooking the airport that has a nice fresh breeze coming by I have had storage units in two of the other large complexes in San Luis, but Buckly Springs is just a cut above the others and the staff is always friendly always helpful and they very often have home baked cookies available in the office The other thing I really appreciate is that they beautifully decorate the outside of the storage space for Christmas so the colorful lights are a wonderful way to greet your storage unit

Rented for over a year and simply don't need the space anymore. I'll be back in an instant if I…read moreneed storage again. Incredibly nice staff, super reasonable and helpful and the location and facilities are awesome and at a great cost. This review sounds fake as hell, but they are that good! Haha

Claimed he could not rent us a unit because my Valid State ID was not a "DRIVERS LICENSE"…read more Also would not allow my mother to put it into her name, because the things stored would be from my old college apartment. Never come here. Arbitrary and ridiculous rules.

Super high quality service from them. All of the employees were very helpful In helping me with…read morewhatever I needed for a U-Haul van.

Five Stars -- Truly the Best Storage Facility I've Ever Experienced!!…read more Broad Street Storage is hands-down the best storage facility I have ever dealt with in my entire life -- and that's saying a lot after many years of using storage units. Their customer service is unmatched. Every single person I've interacted with has been kind, sympathetic, professional, and genuinely caring. There is nothing corporate, cold, or transactional about this place. It feels like a true hometown, family-run business run by good people who actually care about their customers as human beings. I was diagnosed with cancer in August, and during one of the most overwhelming and stressful periods of my life, they went above and beyond with compassion, understanding, and patience. They made what could have been an incredibly stressful situation feel manageable -- something I will never forget. Their empathy and consideration genuinely made my life easier at a time when I needed it most. The difference between Broad Street Storage and other storage companies is night and day. I've dealt with some truly awful, dehumanizing experiences at large corporate storage chains -- including StorQuest -- where I was treated with zero compassion or basic decency. Broad Street Storage is the exact opposite of that. They set a standard that is so far above the usual low bar in this industry that it's almost unbelievable. This is what happens when good people run a good business. If you are looking for a storage facility where you will be treated with respect, kindness, and genuine care -- look no further. I cannot recommend Broad Street Storage highly enough.

So happy! Ryan and Ann are so kind, helpful and positive and it's a nice new facility. I'll also…read moreadd that it's my first time with an indoor 10x10 unit and I was skeptical but it's been easy to load and unload.

All of your belongings needs to be in a tote or covered multiple times to keep from the rodents…read moredestroying your stuff. Everything in the unit is covered in rodent droppings. My rent has been raised 3 times in the last 18 months.

Nothing but kudos ! The gals in the office were super friendly and personable. It was important to…read moreme to find a storage facility that was temperature controlled . They had several and took the time to show me the interiors so I could visualize and estimate which size I needed. Cleanliness was also important. I have beautiful furniture and worldly possessions that mean everything to me and so I didn't want to put them in a unit that was dusty dirty. I moved into it and it was spotless. They even have dollies and platforms with wheels to roll in multiple items or large items Hours of operation are convenient too. Highly recommend!

Morro Bay has plenty of self storage places, but this is the cleanest and most secure one. Owners…read moreare local and really keep the facility spotless. Doors and gate are electronically controlled, locks on units can't be cut by bolt cutters, and they have more security cameras than a bank. You are well taken care of here.

I cannot say enough good things about Morro Secure Storage. It was truly a miracle when I found…read morethis place. A year ago I was moving from San Diego to Morro Bay and was only able to find a rental without a garage and wanted to keep my treasured items like my camping equipment, my Christmas and Halloween decorations, and my spa equipment as I was (and still am) considering getting back into massage and skincare but have taken a break from it a few years ago. I called Morro Secure Storage but all their units were occupied so I booked and prepaid for a month with another place nearby and then Jill from Morro Secure Storage called me the next day to tell me they just had a new availablilty of a unit. I got an even bigger unit for even less cost than at the other nearby place! Plus their facilities at Morro Secure Storage as the name says - is indeed secure, you have to type in a code to even get into an inner building that has all of the storage units. It is the cleanest newest and most Secure Storage unit I've ever rented! Plus they give you a discount if you prepay. I prepaid for a year and am so glad I did, I think it ended up being that I paid for 11 months and saved enough to almost get the last month of my 1 year rental free from what I recall. I needed to call throughout this last year several times for various questions and Jill always either answered the phone or returned my call within 10 minutes. She is professional, friendly, and overall just awesome. I don't know about you all, but other storage places I have rented from it seemed kind of shady and dirty and the people unning it were either grumpy and/or seemed like maybe they had done jail time lol. Anyway, I just wanted to give a two thumbs up to Morro Secure Storage, I highly recommend!

I agree with the previous reviews! The rent went from $65 to $139 in a month without any…read morenotification - over 100% with no explaination. They said they sent me an email, but I never received. The onsite manager tried to say something about Cal Poly and raised prices - none of it makes any sense! Yes, rude without any knowledge of why they would gouge. Spoke to customer service at Dahn Corp - Jamie at 480-240-6189 and he gave me a $37 monthly credit for next year. Not a way to do business! I do not recommend!

I agree with the previous bad reviews...customer service has gone way down hill, huge increase in…read morerent, there were mice in my unit for at least a month (probably more because I only visit about 1 time a month or less). The mice went to the bathroom all over my stuff. They finally did get traps about a month after I found them in my unit, but they had already ruined tons of my stuff with their waste by the time I saw them. There were many mice traps all down the row, so I know it wasn't just my unit. The customer service use to be ok before covid, but it went way down hill once it hit. It's very unfortunate that this place changed. I just might be finding another spot.

I went to Mission Storage in SLO with my girlfriend to get a storage unit, and we were denied…read moreservice. We are a lesbian couple that had pride merch on, and I believe this is the reason in full or in part for why we were denied services. I believe this is bigotry. Please don't go here.

They have always been very courteous and friendly. I've been with them for 5 or six years now,…read morerenting a 5x5 unit. They HAVE hiked their prices, including late fees and lien fees, but it's also been 5 or six years, so that's to be expected. Michelle is usually who I talk to when I call to pay my rent, and she is just the sweetest. If you pay in person too, there is free coffee. The location is clean, gated, and has elevators and trolleys, and a pretty decent security system. They also have a 9 day grace period, and won't start late fees until the 10th, which is great, and has saved my bacon multiple times. If you call them off hours, or when they are busy, you will get their answering services. Don't pay via the answering service. I have made this mistake, and they failed to actually run the card properly, resulting in a late fee when i thought I'd already paid. Talk to an actual employee of the storage center though, and they are polite and know what they are doing. :)

I just want to give a shout out to Lenny…read more Although he wasn't working he immediately called me after my inquiry through the operator line. He wasn't even at home but within 30 minutes or less after his first phone call with me I had a unit. I had to cancel the next day and wasn't expecting to get a refund but Lenny had my card refunded within 24 hours on a holiday weekend Saturday. It was a pleasure having him assist me Thank you Lenny and sorry about my mistake.

Great experience, Super Storage was there when I needed their services. The staff was friendly and…read morevery helpful. I would not hesitate to call them, before the competition for any Storage needs. Thank you Super Storage!