[South Tampa] Mealcab service has always been very good to me. I have tried a handful of other restaurant delivery services, but so far Mealcab has been the most reliable. I still order from other services occasionally (Mealcab's list of restaurants for the Hyde Park area is limited /other companies offer different lists of restaurants, and I'm always looking to find the best service possible) but have had more negative than positive experiences with the other services. It seems all these delivery services go through the same types of issues - wrong orders, cold food, missing items, lengthy delivery time - and although I have had a couple issues with Mealcab, they were relatively minor and were easily and promptly corrected. Other delivery companies I have ordered from demonstrate a significantly higher percentage or mistakes or faulty service. With Mealcab, the service I've gotten has been relatively consistent and the food arrives in a timely manner. This is not to say that Mealcab has offered completely flawless service; one time they did made a notable mistake, but they had it fixed - I noticed an order was missing from the bag (unfortunately long after the driver had already left), but after a phone call and a short discussion, the rest of the order was delivered.
I recommend the service if you need food delivered in the Hyde Park area (I believe Mealcab services other areas of Tampa, however I cannot vouch for any of those other areas). Most of my orders have been after 5 or 6 P.M. I have had one erroneous order that was fixed by a phone call. The only other time I have had unsatisfactory service was when I placed an order for Gengiz Khan in the early afternoon - the food took a inordinate amount of time to make and deliver. Usually the Mealcab order page shows you when the order has been received, the food is being made, and the order is delivered - it seemed for the Gengiz order, the "food is being made" time was very long. Of course, there's no way to know if those flags are accurate, as I'm sure Mealcab has complete control over them.
I hope this review is helpful. As I said, I've had very good service from Mealcab *specifically* in Hyde Park area - but keep in mind, this may be due to location, delivery time and the restaurants ordered from. If you are thinking about using a food delivery service in Hyde Park, I recommend checking out Mealcab at least once.
[I would also like to note that I have never issue with drivers "constantly calling to ask for directions," as one review stated, and I do order from Mealcab quite often.] read more
