DISGUSTING! By far, the dirtiest place I have ever stayed! The carpets were filthy, to the point…read morethere was mold growing on it. The bathroom was beyond disgusting. The shower water ran literally black! I have photos to prove that. The smell of the water and the room was nauseating! I have made several attempts to contact the owner by phone and email and have not heard back. Do yourself a favor and stay away from this disgusting, dirty, unkept motel!!!

Great find in the Catskills. The room was spotless, has a nice TV and the beds are very…read morecomfortable. We booked two rooms for a great price over Presidents Weekend. Owner also very accommodating. Decent restaurants nearby makes being there easy. Kids didn't complain, which is worth at least one of the stars.

A very cute stay and a great little getaway from NYC for the weekend. Highly recommend and will for…read moresure be booking again! We stayed in the birch room, which was cute and quiet. Carol was great to chat with and was helpful with anything that was needed. Also, the b and b is very close to all things outdoors, so it was perfect.

Stay away from this place!…read more I was a part of a group of 3 in the Belleayre area for skiing. For us, having access to a hot tub was the only required amenity for recovery after a long day of skiing. So, while it was a disappointment that the hot tub at the Margaretteville Suites didn't work, we understand the challenges that B&B operators face in upkeep. But no customer should expect to travel 3 hours from NYC only to learn for the first time upon a 10pm arrival that the hot tub doesn't work -- and we had communicated management, twice. Ok Fine, oversights happen. But with that, it was worth bringing our concerns to management's attention, after all, Carol M. Is a B&B owner so we'd expect the attentive customer service that you often get in the boutique travel industry. That's when all hell broke lose for us. When discussing the issues above on the second day of our stay, Carol M. Displayed an extraordinary level of rudeness. She suggested to a member of my group that we could have left on the night of our arrival (after a 3 hour drive on a Friday night after work to get there from NYC it's unfair to suggest we should have gone somewhere else when we were in a small town, and we had a contract... So if we just left would she refund us all the money?) and that she called my friend "disgusting" for suggesting the owner do anything to make the situation right. The concept that "the customer is always right" does not apply at the Margaretville Inn/B&B, Suites or Motel. Beware, Carol M. owns all 3. Also, don't take my word for it, look at the tone of the Carol M.'s disgruntled, sarcastic and rude replies to other dissatisfied customers on TripAdvisor. We should have known to stay away, and so should you.

needs a lot of work. We got locked out of room due to broken door knob. Owner broke in thru the…read morewindow. Next doors room had a broken door which the owner spent an hour hammering and drilling to fix. Walls are paper thin so we heard every thing from dog barking to kids throwing a tantrum. cobwebs by the fridge, ran out of toilet paper and heat came out blasting high no matter how low we set it. Would not recommend

We loved this Inn! Everything from the beautiful interior, grounds,rooms , amenities and amazing…read morebreakfast! So many details have been thought of. Would love to visit again!

After countless stays in soulless corporate hotels, this lovely establishment is an absolutely…read moreterrific change for us. This tiny drive-up motel is a genuine throwback to an earlier, simpler age, but with enough updates to please the modern traveller. The suites are fresh and clean, the beds are exceedingly comfortable, the kitchenette is basic but cheery, the bathroom spotless and bright. Not everything is perfect, but this really only adds to the charm. The proprietors clearly love their facility and want to impart some of this to you! My favorite amenities were the luxurious lanai in the back yard, the grill (one for each suite!), the blue and green lighting, and of course the location in the heart of the Catskills. If you want a five-star, starched, concrete-and-glass experience, this is not for you. But if you desire a place not just to lay your head but to get a taste of the easy, homegrown pace of life in the Catskills, you have found it.

Very clean room includes kitchenette two full sized beds bath. Not directly on highwayread more

Went with friends for a girls weekend. Kelly was our pool/spa attendant. She was so friendly and…read moreaccommodating.

Loved the Fairy Cottage! Perfect anniversary escape! Loved all the details. Everywhere you look…read morethere was something new! If you're looking to make it a special celebration, order the balloons! You'll get dozens of colorful balloons scattered to welcome you! Kelley in the Crooked Cabana was so friendly and thoughtful, serving us drinks and snacks poolside. We requested massages (2 weeks in advance) and a truly gifted woman welcomed us and worked our muscles, followed by a grand soak in the hot tub. The hike to the wooden gazebo was just right for us (not too hard for us); maybe next time we'll hike to the bottom of the falls. If you are looking for peaceful, quiet, romantic, serene, this is for you. We made a fire in the shared area outside, poured a glass of wine and watched while younger couples played cornhole, etc. It was our anniversary so I ordered chocolate covered strawberries, cheese tray and champagne for the room. We knew there were very few restaurant options in the area so I brought some containers of good soup to microwave and enjoy in the screened porch (our cottage had one). If you want to feel like you've gone on an exotic trip without the airports, baggage claim, and headaches, this is the place for you. We were there in late August but I bet fall is gorgeous with leaves, and earlier in the summer you could "live" at the pool with floating lounge chairs and trees to offer late afternoon shade. Oh, and the restaurant in town that's open most nights is Chappi's. My husband had the hanger steak cheesesteak and it was phenomenal, as was my burger and handcut fries.

Utterly baffled by the 1 star negative reviews!! Ok so this isn't a five star luxury spa resort,…read morebut they don't advertise it as such. Nor is it a "fat farm", though they do offer a vacation package for those seeking that too. It's a true health spa for mind, body and spirit offering both traditional relaxation/rejuvenation like facials, massages and wraps, while also offering holistic therapy options like colonics, reiki and the like. Reconnection, relaxation and spa treatments were the main goals for this visit. Minimum booking for a stay is 3 nights but I could only do 2 and at check out I was informed that I'd be comped a night on my next visit :) Elizabeth the proprietor is very warm and welcoming. Her husband is the creative genius and chef for all of the delicious gourmet meals we devoured too. Once booked, they send you a questionnaire asking for your dietary needs, restrictions and wants. The sleeping rooms are nicely appointed, super clean and comfortable. Majority of the guests staying were on a 7+ days juice cleanse and they all raved that the juices were delicious as well. Since it was the cusp of fall/winter the grounds were sparse but the weather held up nicely so we were able to hike amongst the many trails in the area. There's a tennis court, a basketball court, indoor pool, indoor jacuzzi, both wet and dry steam rooms and a movie room as well. The spa/gym areas were all very nice and daily we got a schedule of events and timeline for spa procedures being done that day. All of the therapists we encountered were truly specialists in their field and left there truly feeling relaxed and rejuvenated.

Honestly, whatever this spa is advertised as doesn't matter. Elizabeth, the owner, is enough of a…read morereason to stay away. Customer service is not her strong suit. Drove up two hours with family (sister in law had a massage booked) only to have her call minutes before arriving to tell her that the masseuse called in sick and wasn't coming in. We still went anyway because we were right down the road and, upon arriving, were greeted by a very defensive and unaccommodating owner, who we found out happens to be Elizabeth. I get it, people get sick, that isn't even the issue here although it's probably a good idea to have some sort of policy set up with your employees that doesn't allow them to cancel minutes before an appointment. Or, here's a thought, why not have more than one masseuse on staff? But who knows, for all we know, this might've even been a lie because she was giving my wife and sister-in-law such a hard time from the get-go, at the beginning of the reservation process and even when my wife went to buy the gift card. She was rude, didn't even apologize and instead, completely absolved herself from any responsibility for the matter. Just said there was nothing she could do and didn't even offer any kind of complimentary discount after we traveled so far to come to her spa. I've worked in customer service for many years and you always try to work with a customer, no matter the case. The only option she begrudgingly offered up was to text another "potential" employee who could "maybe" come in, but couldn't make any guarantees nor was she happy about having to potentially stay longer to wait around for an answer. If your reason for visiting Copperhood is to "get away from it all" and to detoxify for a week, you can be rest assured that by the end of the week you'll be filled right back up with another kind of toxicity from the owner. Book and stay at your own risk.

What a charming little cabin we stayed in. #2! Small but plenty of space for two people. Nicely…read moredecorated, comfy bed and great AC, refrigerator in a kitchen area. Outside porch with a couple seats. The main lodge serves complimentary breakfast and it was simple, tasty and had lots of options. Host/manager was incredibly kind and friendly.

After staying at another motel in Fleischmann for the last twenty years... I tried the Phoenicia…read morelodge. Definitely a step up. Clean and friendly. Their Continental breakfast is above reproach. Every day they make a fresh new breakfast pastry today's is chocolate chip, pumpkin and it was delicious highly recommended especially if you have a pet.

I planned a party recently for a stop on our recent Motorcycle run thru the southern tier of New…read moreYork. I hadn't been to Andes in decades. This little ski town is a hidden gem near the reservoirs of NYC in Downsville. The restaurant and bar are clean and well staffed. the buildings architecture is historic and the exterior space and gardens were well maintained. It was nice to people watch on the busy street. The food was good and on time for an event of 30 or so people. Terra was working and she made sure everything was wonderful. I really appreciated her efforts. I would definitely set up future large group events here at the hotel.

We stayed at the hotel and enjoyed dinner in the restaurant. The hotel room we stayed in had a…read moredouble bed and two twin bunks. It was perfect for our group, with cute, quirky decor, including a large bench/space by the door that was perfect for hanging bags and coats, and for stashing our luggage. Dinner was a treat. The town of Andes is small and charming, and we ate on the porch with views of the main street through town. The food was delicious - so fresh and flavorful. We got a shrimp cocktail starter, a burger, fish and chips and a crab cake platter. All the dishes were high quality with great portion sizes. I'd recommend the hotel and the restaurant for couples and families. There's a cute thrift shop right by the hotel, and a diner and a coffee shop on the main street. This was a great home base for exploring the area, including Cooperstown and the Ommegang Brewery.

Loved this place! Stayed there over the weekend of New Years 2018. We were lucky to get in last…read moreminute due to some cancelations based on the extremely cold temps. The character at this place is off the charts! It definitely has a vintage appeal, but I am talking authentic vintage like the chairs may have been used by the builder back in 1790! These guys haven't been sourcing vintage items on eBay to outfit the place and when you meet the crew that runs it you will understand what I mean. They are working around the clock to cook breakfasts, clean rooms, mix drinks and prep dinner. For the price I found it to be an amazing experience! The room was extremely cozy, the bar was welcoming, and somehow they kept the carpets clean all weekend despite salt, sand, and snow the whole time we were there. Abby was so kind and handled our every request from Breakfast to bar to the Saturday night Buffet dinner which was incredible!!! The whole town shows up on Saturday nights for it and I understand why! The bread pudding alone is worth the price of admission which is pennies!! They offer discount lift tickets at Belleayre and it was a short drive to Phoenicia, the Peek-a-moose restaurant (highly recommend), and literally 1.5 miles to Belleayre. If you're not too bougie and are up for an experience that you can't get at chain hotels GO HERE, have a drink with Abby, Steve, and Heather and tell them Jay and Jordan say hello!!!

If you like antiques, you'll love this place. It's smothered in them. The owner is always there…read more Usually sleeping on a couch eager to help bartender was super.incredibly cozy place. I never checked out the dining room or the rooms but I bet it's got the same vibe, local .

Serene little spot in the Catskills of upstate New York. Perfect place to enjoy nature on the…read moretrails or on their surprisingly large lake. My girlfriend and I spent a few hours here on a Sunday afternoon in May. If you rent a boat you can keep it out as long as you want, and you have access to the whole property for the entire day. We spent awhile in kayaks and had the whole lake to ourselves for the entire time. We then spent some time down at the swimming hole and had that to ourselves as well. Everyone who works there was incredibly friendly and helpful. Beautiful day overall and the perfect end to a perfect weekend getaway.

Fantastic place with kayaking, a water hole, a light trail, picnic tables, and great friendly…read morestaff. Thank you Dana! Also, a nice niche store with ice cream, wine, and more.