Don't worry about the other reviews, this place and the team are fantastic. I came in to get my…read moreshoulder x-rayed, I arrived just before 5pm on a weekday and there was no line at all. I got checked in, made the payment ( 130 office visit, X-ray 75) and was in a chair to be examined in under 20 minutes. Everyone was friendly, very helpful. The equipment was brand new, floors and facility spotless, and had a 'millennial tan' decor. The radiologist and doctor were both extremely knowledgeable, kind and patient, and I received a diagnosis and full treatment in what seemed like less than an hour.

Completely useless all around was told I have a virus but they didn't know what it was. So I wasted…read moremy time and feel like shit still with 0 help. Go somewhere else

I seriously owe this place my sight! If i can give it a 100 stars i would! I'm from Ann Arbor and…read morewas at a funeral/burial in Southfield. My eyes started bothering me, i figured i needed some drops (since they felt dry) and figured it was from smudges of mascara i got on my contacts! As i started to drive, it became almost unbearable. I was driving and realized that i shouldn't be. I couldn't keep my eyes open and the sunny bright day was painful. Instead of driving to the hall for the funeral, i called my mom and begged her to grab me eye drops and went to her house. The drops killed. Nothing was making it better. I couldn't close or open my eyes, the pain was excruciating. That is when i decided i needed to see someone and ASAP (as it was nearing end of work day about 2:30pm). Since i don't live in town the first place i called was my Mothers ophthalmologist who unfortunately turned me away (they don't see new patients for emergency's) and told me to head to the ER or urgent care. I knew i needed a specialist and did not have hours to spare! So i came across affiliated eye surgeons and Kristy answered. She asked for my insurance and told me i needed a global referral from my doctor and gave me all the information to give my PCP. She said we will get you in, don't worry. She was amazing and helped me sort everything out! Now i get there and everyone of the staff is extremely nice. I did not wait long before they took me to the exam room where a super sweet lady (sorry i don't recall her name but she was great) did a preliminary exam. When she completed, she took me over to another room. There walks in the sweetest Doctor! Dr. Lindsay Rubin asked me if i was okay and did not scold me about anything but actually sympathized with my pain. She and her assistant Ashley were wonderful. She took a look in my eyes and there it was... a dreaded corneal ulcer in both eyes!!! She told me how important it was to catch early and put me on antibiotics ASAP (1 drop per eye every two hours). She told me to notify her ASAP if it doesn't get better. She told me she would call me Saturday morning to confirm that it was healing. She even suggested to give my info to an ophthalmologist in Ann Arbor to follow up. Since we need to do many visits in a short period of time to stop it from doing long term damage. I refused the polite transfer. She was incredible and caring and her bedside manner can't be beat! Plus she knew what was going on and i wanted to be in the best hands, so i will be driving from Ann Arbor to see her for my follow up bright and early Monday morning. They all did such a wonderful job and i am so thankful to them as i could have lost sight in both eyes!! I will never go anywhere else! I will be going to the practice from now on for everything! Thank you guys from the bottom of my heart! I actually felt well enough today to look at my phone and write this book on how amazing you all are! It's all thanks to you!!!

I had the best eye exam and can't say enough about the personal service I experienced. Macular…read moreDegeneration runs in my family so I have had a few exams in the past to be sure I catch it as soon as I can. the staff at affiliated eye surgeons were super thorough. They have state of the art exam equip and gave me the best exam I have had. on top of the Dr. Rubin did a great job explaining the results in a way even I finally could understand. thanks for a great visit

When a week of self-medication and hopes for self-healing didn't have the intended results for a…read moregnawing painful skin condition, a helpful coworker suggested that I give Minuteclinic a try. Here is a service model that provides a great alternative to traditional healthcare centers for a quick, convenient, non-urgent consultation. These clinics are conveniently located in a familiar environ (CVS) - so getting any required medication after consulting with a certified nurse practitioner is a breeze. They follow the well established funding mechanism of self-service to keep administrative costs low - so I could walk in during my lunch break, punch the needed information into a kiosk as I waited. The customer picks up the administrative burden, leaving a smaller number of employees (2) to focus on delivery of non-urgent care! I paid the same co-pay as most insurance carriers are accepted here, and for the first time ever, got a get-well-soon card from the Minuteclinic waiting for me when I came home - a healthcare frill without embedded costs - wow!! If like me, your social circle doesn't include doctors or nurses that you can call when you're just not sure what to do -- take a few minutes and walk into a Minuteclinic nearby and you're in good hands!

Top notch service from a warm and efficient team…read more Having a medical emergency is not a favorable experience. However Dr. Lana and her team made my emergency this morning as comfortable as possible. I went in with excruciating tooth pain and was warmly welcomed as I walked in. The desk staff was friendly and polite. I was called back almost immediately and was quickly assessed by Dr. Lana. She was kind, gentle, and has great energy. She sent my scripts to my pharmacy as she walked me out. We chatted as much as I could in deep pain. I learned that the location had just opened. It's a clean modern beautiful facility with a large parking lot. My office visit cost was comparable to other emergency/urgent care practices. The office provides sports physicals and COVID-19 testing among other things.

I initially gave a one-star review because of the disrespect my wife and I received from Nurse…read morePractitioner Zainab Altalagani. However, after the manager Saeed reached out to both of us to talk about the situation, I decided to change it to 3 stars because he actually reached out, and I really appreciate that.I deeply respect what he did--that is what true respect and integrity are all about. He ensured we were treated with dignity. Saeed is a great young man and has a bright future ahead of him in the medical profession or wherever he chooses because he genuinely cares and respects people. At the end of the day, that is all patients care about: mutual respect. Keep up the good work, young man!

These folks took amazing care of my loved one, both times we were here, from Expert surgeons to…read moreknowledgeable specialty and ER staff & doctors to the nurses on the floor. Cardiologists and support staff were so good at making sure we understood the seriousness and treatment options of the condition. In Feb, the GRS staff and nursing care was again, top notch. Would recommend to anyone seeking trans care. All echelons of the care teams are so mindful of not only the patient's needs, but also quite kind to the patient's support person, which was unexpected, but very appreciated during stressful circumstances.

They have you waiting forever! They have rooms that aren't rooms on the hallways. A they have…read morenumber and call it room. The staff was nice but everything took a long time before x rays or anything. It's not urgent care it's an emergency.

Great care, quick service... HOWEVER..... look out for getting double billed. KEEP YOUR…read moreRECEIPTs... I just now got a bill for $35. For a visit I had literally 9 months ago!!!! Thankfully I dug up the credit card transaction which proved it was already paid for at the time of service. I was told this happened to others at this location.

I am visiting from California so did not have a local doctor when I contacted an infection in my…read moreeye. My brother recommended west Dearborn urgent care on Monroe Street. I called and was told to come right in. I did and was so pleasantly surprised how quickly I was seen and treated. Seriously, I was in and out in 15 minutes! All the staff were so professional, kind and caring. Dr Alkhoury has a wonderful bedside manner. He came into the examination room right away, greeted me, assessed the issue, diagnosing the infection, explained how it would be treated and how to use the medication. He sent the prescription over to the nearby local pharmacy with easy directions to find it , just minutes away. Being from out of town, it was the easiest medical clinic experience I've ever had. Dr Alkhoury and his staff were the best and I was so impressed with the clinic. If I could give them, all of them, 10 stars I would.

I made my appointment online and I arrived on time and told the receptionist that I had a…read moreappointment. She said that I didn't so I said ok. She gave me some forms to fill out and as I was filling this out she called my back up to the window and stated it's no need to fill them out. So I gave her my forms which included my personal information and she just put it in the trash. I told her that my SSN was on it and can she shred it. She got it out and couldn't figure out how to use the shredder. She didn't know ish at all a bag of rocks! The nurse practitioner was AMAZING, she was very caring, concern and knowledgeable!!!

care was top tier! The NP was very knowledgeable , great bedside manner and very accommodating…read more The office staff is very pleasant and forms are completed online. Don't hesitate to visit if you are not well.

The sooner you arrive, the faster your service will be. I always am in & out if i got at 8am (when…read morethey open). The staff is polite & moves with urgency.

Wonderful group of professionals. Gave high quality service. From front desk to medical assistant…read moreand doctor 2 thumbs up.

So unprofessional and they rush everything, I've gotten diagnosed wrong TWICE at this urgent care.read more

The doctor is dirty and unprofessional wearing a sweatshirt and sweatpants legit don't know if he's…read moreactually a doctor with a medical degree?? Pretty sure he just watches a show on his computer in between patients. He saw me for about a minute asked a couple questions and said he's prescribing me antibiotics and ear drops for an ear infection. I had to ask him to actually test me for strep or mono and he acted like it was too much to ask for. At least the nurse assistants that take the blood and vitals are nice.

Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.