Englund Brothers ROCK!…read more Two years ago, Jeremy and Eric came out to give me a bid for a simple deck repair. I was immediately impressed by the fact that they replied quickly, arrived on time, were very friendly and professional, came prepared with notepad, tape measure, phone with camera and calculator, and appointment book! They were able to give me a bid and start date very quickly and at a very fair price. Even though they were booked out two months (a sign of a good contractor,) and I was skeptical that they would actually show up when promised (due to past experience with other contractors,) they started work exactly on time and would have finished on time, except... While tearing off the old deck railings, found much dry rot on supporting posts, joists, and water damage in shed under the deck. What started as a quick 3-day job was now going to be a complete tear-down and replacement of deck, stairs and shed! Even though they were busy, they managed to fit me into their schedule so that my family wouldn't be left with a dangerous deck. We ended up using Trex Transend for deck and stairs, Afco aluminum railing, and Trex Rain Escape system to waterproof the shed from the deck. They worked miracles to get the job done as quickly as possible...even with backordered materials, family emergency, and other obstacles thrown their way. I was also amazed at their ability to engineer a very tight space for the deck/shed combo. Even though we had very limited height to work with, they were able to engineer a full height shed while keeping enough slope for the Rain Escape system to work properly. It's been almost two years, and even through severe winters, torrential rains, heavy winds, etc. the Trex Rain Escape has worked flawlessly, the shed is bone dry, and the deck still looks beautiful. One more thing to add to this long review, is that Eric and Jeremy are also great on follow-up and really stand by their workmanship. A few months after the install, Jeremy called just to follow-up. What contractor does that?! Also, recently, I called them to let them know that the Trex fascias had warped (apparently not uncommon for Trex fascia.) Instead of sending me to Trex for a warranty replacement nightmare, Eric quickly installed new Trex fascia at no charge. To sum up... UTTERLY AMAZING!

Do your research and ask for references before hiring this company. The job took longer than what…read morethey told me. They employ young kids to do the work and there is no supervision. They showed up hours late and left hours early. When I addressed these concerns to the owner I was told I needed to "settle down". If you are in the service business you need to take these concerns seriously and resolve the issues, horrible work ethic.

This company took my deposit ($4,750) to replace the roof on my home. After three months, they did…read morenot come to do the work. Finally in December after the weather turned bad (snow), they wanted to do the work. I told them I was not comfortable having it done at that time and that I would reshedule it in the spring and to please return my deposit. They said they could not return it because they had already spent it on another job. Now it is June and I have had to go to court to get a Judgement against them. I have complaigned to the BBB, the State Attorney General's office and the State Department of Professional Regulation. They still will not pay me. If you do business with this company, don't give them a dime until the work is done to your satisfaction!

Wonderful to work with!! Super fast communication and patient with all the questions I had. They…read morewere reasonably priced and we were able to have our patio door and dog fun fence completed quickly. We look forward to working with them again for some more projects on our property. Highly recommend!

We had called several carpenters in the Dekalb area to remodel our outdoor deck and not only was…read moreCarpenter Bird the only company that returned our call, but they were an absolute pleasure to work with from start to finish! They were very thorough with the process and costs associated with the project and they were extremely accommodating to our tight schedule. They even identified parts of our deck that were safety concerns that we were unaware of and added them to the job without extra charges. They were polite, punctual, and overall a fantastic company! You won't be disappointed!

I asked him about doing some work, he wouldn't give me a price then had a fit when i asked him.read more

I first contacted Darrell to fix a plumbing leak. I am fairly handy but my attempt at fixing the…read moreissue failed so in frustration I turned to Darrell for help. I don't know him at all and just decided on him through a yelp search. After about a 15 minute phone conversation explaining the issue, Darrell said that he'd stop by the following day to take a look. He ended up giving me some suggestions so that I might fix the problem myself but said that he'd be happy to do the repair if I need him to do it. I'm very pleased to tell you that it's been a week and the leak seems to be fixed. He didn't even charge me for his time and effort. Very coincidently, my water heater went out later that day. I called Darrell and explained my dilemma and he agreed to change some appointments around so that he could install a new one the next day. One day without hot water is enough for me to Darrell was super friendly, honest, very capable, and allowed me to work with him as to save a little money on the labor. I'm definitely going to hire him whenever I have the need.

They were here when promised and stayed in contact with us. Very efficient and cleaned up after…read morethemselves.

1.Communication - not getting back to customers. Not…read morereplying back after I replied back to their emails with offer ...

I was very pleased with the service I received from C-N-M Floor Restoration. We had to refinish the…read moreoak floors in a house that we had just purchased. Very professional and very reasonably priced. They were able to perform the work promptly and finished on-time. They were very efficient. The floors now look amazing!!!! I would absolutely use them again and highly recommend them.

From the owner: When your floor needs an upgrade, hire flooring experts to get the job done right. C-N-M Floor…read moreRestoration offers floor refinishing services that will cover all your flooring needs. We serve all of Northern Illinois and pay close attention to detail on every job. We'll transform your old hardwood floors into walkways that shine. Our insured team is made up of the most qualified contractors in Dixon, IL.

Shocked by their lack of concern and poor service. Run away!! I own an insurance agency and I'm…read moreaccustomed to working with repair contractors. Despite setting up an inspection earlier in the week for today, they cancelled because it was too far for them to drive! Despite claiming to handle northern IL, they are based in Dixon, IL which is two hours from Chicago. Unless they have 2-3 customers in the same area, they won't send a contractor to the Chicago-land area. When asked when they could help? "1 week, 2 weeks or maybe a month or two. The owner won't allow us to schedule an appointment that far away without other jobs to handle on the same day." So, if you need leak detection help, make sure your neighbors also have a leak (or find a different company). Terrible

Hard to find a quality leak detection company these guys pin point the leak for you. Very…read moreprofessional.

Jonathan D. repaired my daughter's wind damage, he was very polite and explained damage and repair…read more Would definitely recommend.

New roof installed 2 months ago. The new roof leaked and when I say leaked I mean rain poured in…read morethe side in the attic, soaked the insulation, and stained the bedroom ceiling. Boss has sent 4 different people out to "FIX it" and none of them were told what needed fixed by their management so each time had to go through the entire story again. One guy they sent out pulled nails out of my siding on my chimney to cover a cracked j channel instead of replacing it and in the process he put a hole in my siding and didn't say a word about it. The only 2 that came to fix things did fix most of it and pointed out other things but their management didn't want to spend more money to fix what their original crew screwed up. Been sitting and waiting for over a week to have Jeremy call me back when they will finally send someone in to treat the attic from all the water damage, replace the insulation, and repaint our ceiling. 2 Months later and they still aren't done and don't get back to you. Realistically I just want my money back so I can hire a real Roofing Company. Do Not Choose Boss Roofing unless you want a new leaking roof and months of not getting everything repaired they have damaged.

Josh has done several projects for me from Handyman , electrical, plumbing and remodeling a…read morebathroom. He is knowledgeable, reliable and I highly recommend him. I am so glad I found him as I now have someone I can call for all my projects.

From the owner: Local small business. We believe in honest dependable work while offering fair pricing in today’s…read moreeconomy.