Quality of work is lacking. Ethics leave a lot to be desired. We used him for quite a bit of work…read more We hired him to pour our concrete driveway... it was a very unprofessional job, to say the least. He also didn't pay pay Rock River Ready Mix for the concrete he purchased and they put a lean on our house. Stay away!!!

From the owner: I started Mentor’s Construction in 2004. I take pride in the work I do... My top priority is…read morequality and customer satisfaction!

Morgan did an amazing job, as well as the Boss team. They did the flooring throughout our home as…read morewell as the tiling in the showers. I couldn't be more pleased with the result. We had some complicated design choices with in our home that many around here could not tackle but Boss along with our contractor worked them out, to get us the results we wanted. Being on a budget we went out and got quotes from other companies, even went as far as Rockford. No one was able to beat their prices or quality. I know we made it hard for Morgan with our vision but she helped make it seamlessly happen. She made our experience not only easy but fun. Couldn't have asked for a better sales person. If you are in need of flooring I would definitely look towards Boss. They do an incredible job, but most importantly I know they will stand behind their work.

Recently Brothers installed hardwood floors throughout our house, as well as installed our kitchen…read morebacksplash. In both purchases we give Brothers our highest praise and rating. Their products were reasonably priced, and their service was fantastic. Mr. Grell even helped us with design features, which were spot on. The gentleman they had install our floor and backsplash was fantastic as well. He was professional and courteous of our home and time. Lastly, and very importantly, everyone at Brothers communicated with us throughout the entire project. My wife and I are looking into bedroom carpet sometime in the future, and I will definitely use Brothers Flooring again!

They showed up on time and were in masks. They worked around our schedule with leaving us a weekend…read moreto paint the two rooms that they laid flooring in for us. The price was right, the workmen were delightful, and Karla Boyungs are sales rep was wonderful.

We had carpet put into the living room and hardwood into thev3 bedrooms. The crews were polite and…read moreeffeciant. Brothers also put linoleum iny kitchen a few years ago, and later when we moved the refrigerator we tore it. They came and fixed the year right away for me. They take good care of their customers! I definitely recommend them.

When I needed carpeting in my new place since previous owners had let pets run wild. A&A came to…read morethe rescue. They brought samples unique to my needs to my home. They addressed all issues from smells to proper installation and instructions for cleaning to make the carpet last. This company met and exceeded my expectations.

We spent about $10,000 with MDS to install trim in all the rooms on the main floor, carpet on the…read morestairs, a new cellar door, new wooden cellar stairs and a new Bilco cellar door. The contract was signed last November of 2023 and ended February 14th of 2024. Weeks pasted before workers showed up out of the blue. Then they would show up sparatically with no notice. The wooden stair treads had pencil lines on them from a failed stringer attempt. One stair tread was cut too narrow. The cellar door was installed crooked and we could not get it open, the door latch would not even meet the other side to latch the door - so the dead bolt had to be used, so we called and they had 3 different visits before the door was reinstalled and adjusted so it closed properly. We were locked out of the cellar for a week. So then we get a seperate bill for a door knob and lock set because the door did not come with one. Ben did not put it in the estimate? So they dug out the cement stairs and put in wooden stairs that were screwed to the sides of the cement walls, but now the dirt at the top and under the cement is caving in and the dirt under the sidewalk is collasping into the hole under the stairs! So the cement walls of the stairs were not the same length to fasten th bilco door to, so they poured cement to extend the length on one side but not the other. So now the bilco door overhangs the one side and is missing a screw on that side! So then when they came back to cut out the siding for the top of the bilco door, they left the siding triming debris in the yard were they threw it. So I had to call and complain about it. I had sent a request to talk to the owners and was ignored. I was told the project manager had quit and they were looking for a replacement. So then they came to install the trim, John had done a good job at representing the company and except for a few places his work was good! There was a few places were the trim did not match up. They ran out of trim behind the refridgerator and I was told they would have to go and get more to finish, so I said forget about it. Ben had done the estimating, so when he wrote that the trim would include the stairs, I assumed that ment the whole stairs, but I found out that was not the case, it would cost another $200 to put finishing trim at the top of the last stair to the landing. After the trim was done we were cleaning the new floors and had found calk or adhesive was tracked in and now stuck to the floor we just had put in. We still can't get all of it off! The carpert installation was really bad in my opinion. The carpet installation was hired out by MDS to Carpetland and they hired a sub contractor to actually install it. The carpet was cut to narrow on the treads on many of them and shows the white bottom of the carpet foundation as you look at it from above and at the corner it was completely missed. The installer said it was due to the bad carpert that we picked out from Carpetland. Allen the sales person never said anything about the carpet being low grade, we just liked the color, we did not even know the price as it was included in the estimate! So I pointed out the imperfections to the installer and kept getting the same reply, "Theres only so much we can do with this carpet" I paid MDS and then complained to Ben about the issues, he said he would talk to the people. I told him I do not want his people back, I do not want to have to explain ourselves to your employess and sub contractors, this should have be handled by a supervisor/site inspector. Ben told me he needed more photos of the stairs, I told him he can come out here and take the pictures!!! If you are looking for a professional contractor you should avoid this company. It has been and expensive and bad experiance and we were disappointed over and over again. You would think someone over there would take RESPONSIBILITY for such shoddy work and lack of professionalism. MDS Report Card Craftsmenship: F- Communication Skills: F- Value For the Money: F- Ability to give good estimates: F- Integrity: F- Trust: F-

From the owner: General Contractorread more

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Do your research and ask for references before hiring this company. The job took longer than what…read morethey told me. They employ young kids to do the work and there is no supervision. They showed up hours late and left hours early. When I addressed these concerns to the owner I was told I needed to "settle down". If you are in the service business you need to take these concerns seriously and resolve the issues, horrible work ethic.

This company took my deposit ($4,750) to replace the roof on my home. After three months, they did…read morenot come to do the work. Finally in December after the weather turned bad (snow), they wanted to do the work. I told them I was not comfortable having it done at that time and that I would reshedule it in the spring and to please return my deposit. They said they could not return it because they had already spent it on another job. Now it is June and I have had to go to court to get a Judgement against them. I have complaigned to the BBB, the State Attorney General's office and the State Department of Professional Regulation. They still will not pay me. If you do business with this company, don't give them a dime until the work is done to your satisfaction!