Trademark inspection on my home was not up to expectations. The inspector did not identify a few…read morethings. like the Microwave was not safely secured on one end which we didn't notice until weeks later that it needed to be reinforced in the cabinet above it. A receptacle in the enclosed patio wasn't working. He didn't seem to know what a in ceiling large vent was for. He didn't point out the corrosive bathroom faucets. The cost of this inspection was at least $200+ more than hiring an independent contractor to do the inspection. I wouldn't use them again. Didn't feel it was worth the extra money.

Justin did the inspection on the home I am seeking to purchase. I also met Jim on site who gave…read moregreat detail of what the inspection entailed. Everything was explained with great knowledge and Justin was very thorough with the inspection and the report. They were able to answer any questions I had during the inspection. They took their time to make sure to review everything and made sure to cover anything I was in question about regarding the home. He went above and beyond in his report back to me and sent it over quickly for me to proceed with the home buying process. I will be recommending to anyone I know that is in need of the services they offer.

I scheduled Vince for an inspection a couple of days after my offer on the house was accepted - he…read morewas very fast to respond and had early availability. He also made sure to note precautions he would take and would request around safety in regards to COVID-19. When I met him at the house, he was very professional, and went above and beyond while looking at potential issues. The basement had water issues which surprised both of us given it being relatively new construction, so Vince went out of his way to look for what the cause was, and found that it may have been a very simple fix (moving something that caused the sump pump to become stuck and not turn on) and helped me out with that. He also helped my figure out the best place to put a home radon test. He also pointed out positive things throughout the inspection, and I was impressed by the level of detail he showed. When the inspection was over, he had the report to me within an hour. I realize he likely can't usually do that because of a busy schedule, so I really appreciated it. Overall, I can't recommend him enough, and my real estate agent was very impressed as well. She hadn't worked with him before but thought he was very thorough and helpful as well.

Inquired about pricing and scheduling an appointment through Yelp and received a response right…read moreaway. Prices are competitive and I was able to schedule an appointment that same week. Vince showed up to the appointment with someone else (seemed as though they may have been training?) and was VERY thorough, but completed the inspection in less than three hours (2700 sq ft home). I received a detailed report with pictures by the next morning at 8 a.m. with very clear recommendations. My only complaint is they don't take cards of any sort (personal checks and maybe cash). I would definitely use StepByStep again!

Would not recommend this home inspection company. I was told from the day of the home inspection…read morethat my roof was good and the hot water tank was working, then when i moved into the home there is no hot water turning on in the home and there's a leak in the roof and the roofing company says i need a entirely new roof installed on the home.

My company started recommending Charles a few months ago and we are please with his knowledge and…read moreexperience on houses. My clients are very satisfied with his service.

Jessica was excellent. She clearly knew what she was doing and provided my company with a thorough,…read moredetailed inspection report. Thanks to her, we had a clear understanding of the issues with the property. The company was also very responsive and timely throughout the process. I would definitely use this service again and recommend it to others.

WOW. We are first-time home buyers and were totally overwhelmed by all of the details associated…read morewith buying a very, very, old home. Jess was exceptionally thorough, detailed, and helpful when working with us on the process of reviewing the home and knowing what we need to understand to ensure that our family will be happy and healthy for years to come. She's exceptionally knowledgable of all things "home" and is an incredible resource. She made us feel comfortable with our decision and is truly exceptional at her job, we feel lucky to have worked with her.

Mike recently inspected a home for us and did an exceptional job from start to finish. He was…read morepunctual, well-prepared, and incredibly thorough. Beyond the inspection itself, his dedication to providing outstanding customer service was evident from our very first interaction. He was responsive--always answering calls or returning messages within minutes--and took the time to patiently and clearly answer all of our questions. Mike explained everything in a way that was easy to understand and also walked us through how WIN supports his work with a range of valuable resources. His professionalism, knowledge, and genuine care for his clients were evident throughout the entire process. Without hesitation, we would hire Mike again for any future home inspections. His commitment to excellence and customer satisfaction truly sets him apart. In our opinion, you won't find a more capable, responsive, or customer-focused home inspector

From the owner: When life gets busy, efficiency is key. WIN Home Inspection Canton is your one-stop solution for…read moreall your home inspection needs, whether you are a home buyer, seller, or owner. As fully certified and insured home inspectors, we take pride in delivering top-quality services and providing you with comprehensive, easy-to-read inspection reports within 24 hours. Our wide range of essential inspection services includes Full Home Inspection, Pre-Listing Inspection, New Construction Inspection, Mold Test, Radon Test, and more to help you buy, sell, or simply live with confidence. Using cutting-edge tools and technologies, we bring you actionable insights even from hard-to-access areas like attics, roofs, chimneys, sewer drain lines, interior walls, vents, and crawlspace. At WIN Canton, our inspectors stay up-to-date with the latest industry trends and innovations through continuous education, ensuring you receive the most current and accurate information about your property.

Rob is, hands down, the best home inspector I've ever worked with. He's incredibly knowledgeable,…read morethorough, and efficient -- the kind of inspector who truly does not miss a thing. His attention to detail is unmatched, and he offers an extensive range of services that make every concern or question easy to address. What really sets Rob apart is how far above and beyond he goes during the inspection. He takes the time to explain what he's seeing in real time, provides clear on-site feedback, and makes sure you understand both the big picture and the small details. He will not waste your time or your money -- he's honest, direct, and highly skilled at what he does. Rob has been the third home inspector I've worked with, and he is by far the most qualified, experienced, and proficient in his craft. He's also consistently on time and incredibly easy to work with. I 100% recommend him to anyone who wants total confidence in their home inspection. If you want someone who is truly on your side and knows what they're doing, Rob is the one.

I found Rob in Dec. 2023 through the NACHI website:…read morehttps://www.nachi.org/certified-inspectors/rob-zorzan-certified-master-inspector-cmi-166517 His resume and certifications alone got me to call him. One of the most qualified in the Metro Detroit Area! Rob was extremely detailed and meticulous, had specialized equipment to gather and document his findings, and still made time to answer my questions (though we respected his time as well to keep on schedule). After the inspection, Rob used a handy software-based tool with all his documented findings, images, and descriptions. It was very easy to export a PDF report or filter + make notes. Rob also made time to review the report with us and helped us prioritize the most impactful repairs upfront to get our house up to our standards! So worth the cost, and now we've got a prioritized checklist of things to look at. Thank you, Rob!

Bobby is very knowledgable and experienced. He also goes beyond the call of duty to help solve a…read moreproblem.

I found Bobby through extensive researching online. He is extremely knowledgeable and was willing…read moreto consult with me multiple times over the phone before ever even coming out for an inspection. The man clearly loves what he does. He's also easy to reach and very responsive. NOTE: If you're looking for an inspector who's going to call it as he sees it, this is the guy. Your realtor/builder/whomever's interested in just getting the deal done will not like him.This is a good thing. Future you in 5-10 years down the road of owning the house will love him. He's a little more expensive, but brings more value for dollar than other inspectors I've worked with. No stone will be left unturned. I was in the middle of a new construction and needed an independent set of eyes on my builder's workmanship. Bobby's first inspection came during the rough-in phase, and he found a number of issues that weren't caught. I then had him come out for our final walk-through inspection, and boy was he thorough. He caught a number of issues that were missed, and multiple times my builder asked where I found such a meticulous home inspector. In the world of homebuilding, any inspector who's able to impress/annoy a builder is worth their weight in gold. I've also referred him to others and they've been similarly impressed with not only his knowledge but his willing to teach and advocate on their behalf, especially in the face of a pushy realtor. I'll have him back out to do our end of warranty inspection and could not recommend him any higher.