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MCX Marine Mart

2.9 (13 reviews)
ModerateDiscount Store

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4 years ago

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2 years ago

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3 years ago

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7 years ago

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14 years ago

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7 years ago

Every single time I purchase hot food and a drink here they put it in the same bag. It's seriously the biggest pet peeve of mine.

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7 years ago

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5 years ago

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11 years ago

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9 years ago

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8 years ago

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13 years ago

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9 years ago

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Ross Dress for Less - Super cute bag must have!

Ross Dress for Less

2.7(54 reviews)
4.1 mi
$$

I am extremely disappointed with my recent experience at Ross…read more I purchased a top and a pair of sandals from this store and returned the very next day with my receipt. When I got home after my purchase, I immediately noticed that the stitching on the top was coming undone. Since I hadn't even tried it on, I decided to bring it back the next day. I really liked the sandals and wore them while walking my dog. After less than 10 minutes of use, I noticed the upper portion of the sandal was already separating from the sole because the glue was failing. This happened within a day of purchase and after only a few minutes of wear. It was clearly a product defect, not normal wear and tear. When I returned to the store the next day, the defective top was accepted for return without any issue. However, when it came to the sandals, I was referred to the manager, Chelsea. What upset me the most was not the decision itself, but the way I was treated by the manager. As I tried to explain that the sandals had fallen apart almost immediately due to a defect, Chelsea repeatedly told me, "I can't return it because you wore it." Her tone was rude, dismissive, and increasingly aggressive. Instead of listening to my concerns or considering the fact that the sandals had failed after less than 10 minutes of use, she continued repeating the same statement louder and louder. I felt talked down to rather than helped. The interaction became so uncomfortable that a security guard moved closer during the conversation. As a customer who was simply trying to return a defective item purchased the day before, I found the entire experience embarrassing and unnecessary. What makes this even more frustrating is that Chelsea acknowledged she understood the situation and agreed the sandals had been worn only briefly, yet still insisted there was nothing she could do. That simply did not feel like someone trying to help a customer or find a reasonable solution. A defective product purchased one day earlier should not become the customer's problem. I rarely return merchandise. In fact, I can't remember the last time I returned something. But when a pair of sandals starts falling apart almost immediately after purchase, I believe a retailer should stand behind the products it sells. Instead, I was met with poor customer service, an aggressive attitude, and no effort to resolve a legitimate quality issue. On top of that, this store is often disorganized, overcrowded with merchandise, and difficult to shop in. The shopping experience feels chaotic, and the quality of the merchandise clearly does not justify the lack of customer support. Ironically, this experience has turned me into a loyal shopper at Kohl's. I consistently find better deals, lower prices, higher quality products, and a much more pleasant shopping experience there. With Nordstrom Rack nearby and many other retailers offering better quality and customer service, there is simply no reason for me to continue shopping at Ross. Losing a customer over a defective $30 pair of sandals purchased the day before and treating them this way seems shortsighted. For the poor product quality, lack of customer service, and the rude and aggressive treatment I received from management, I give this store 1 out of 5 stars and will be taking my business elsewhere.

I love shopping here! Getting tired of same old designer bags! But I found this super cute bag in…read morethe girls section! I think it's mature enough for me to have! Love it! Already getting compliments on it! The only one they had! Thank you!

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

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MCX Marine Mart - discountstore - Updated July 2026

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