I needed a slab removed, and back-filled with sand. They came out to evaluate the job, and two days later emailed a quote(written on loose leaf). In the quote, it said the dimensions of the slab, or so I thought. The price was fair, so we hired them. They showed up on time, and that's pretty much where things went south. They began doing the work, and after removing a little of the slab, the workers said that was not what they were hired to do. They said its thicker than the agreement. There was never ever a discussion on the thickness of the slab, much less a price variance based on thickness. It was strictly length by width. Then, they also never brought a jack hammer, which they said was because there was no way to get equipment in the back yard--rather puzzling when I have a gate that's SIX FEET WIDE. It was even discussed with Martin(the owner) they would use that gate to haul it away since its the closet exit from the yard. When they realized the slab was thicker than assumed, they said they had another job to go to, and just up and left. I called Martin for clarification, and he sounded puzzled, and said, well we didn't know the slab was that thick---rather odd being you never even attempted to see the depth of the slab when evaluating the scope of work, nor even said, it would cost a little more than I originally quoted. I'm sorry but there were some very odd business practices, and I would not hire them again. Very shady....frustrating to say the least. read more