I used to get Henderson Pest Control to come to the house and spray. They were a great company till McNeely took over. The usual service I had received in the past was definitely not there with this new company. They used to spray my whole house with a hose from the back of their truck, knock down cob webs and wasp nests, lay rodent bate under my shed and much more. It was a service that typically took about 45 minutes and well worth the $90.
Now... a kid came with a backpack spray. Said it had new owners that said the past owners were using too much chemical (that is why your company has a license... to use it). It was the equivalent of me getting my $20 spray jug of home defense out and doing it myself. After the kid sprayed with the backpack for 15 minutes and left, I called the company. I explained that the service was completely lacking compared to what we had in the past and what my expectations were. He said he could send someone out again. I told him I had an appointment at 3 and would be gone and didn't want someone coming back when I was not home. Because of covid, they changed my appointment to a teleconference so I was home when that kid came back right at 3, when I specifically told him I didn't want anyone at my house! Company doesn't listen to their customers. That's another strike against them. I explained to the kid all that used to be in the service and I still to this day have wasp nests on my home. I later took the spider webs down myself with a broom. The bugs came back after about a month. If I wasn't home when he came back.. I would have never known he was there. I never heard back from the company about the kid coming back to check on my satisfaction. Obviously they don't care about their customers and don't want repeat customers. I would definitely not recommend this company to anyone. read more