We scheduled a visit to establish care for my 17-year-old daughter after transferring her records…read morefrom her previous dentist. We expected a typical new-patient process -- review of history, exam, possible X-rays, and a discussion of any recommended treatment. That is not what happened. After briefly asking if we had concerns, the dentist began filing/drilling on one of her teeth without clearly explaining that he was starting treatment. There was no thorough exam or discussion beforehand. My daughter became very upset because she did not understand what was happening. Instead of calmly clarifying, the interaction became defensive and uncomfortable. We reiterated that we were there to establish care, not begin treatment without explanation, but were told that if we didn't want treatment, we should find another dentist. During the visit, the dental assistants were standing beside the chair passing a phone back and personal information, which felt unprofessional during a patient appointment. We were also concerned about safety and environment. The treatment room had an uncovered fluorescent light fixture directly above the patient chair. The waiting room displayed numerous taxidermied animals, which made the setting feel uncomfortable for a healthcare office. Overall, we left feeling unheard, unwelcome, and dismissed. We will be seeking care elsewhere.

Dr Morley has been our family dentist for years, our kids and grandkids and myself think very…read morehighly of him and his associates.