I recently had to bring my 2024 Chevrolet Traverse in for a coolant leak, and I cannot say enough…read moregreat things about Timothy in the service department. From the moment I dropped off my vehicle, he was attentive, professional, and genuinely cared about getting my issue resolved quickly. He made sure my vehicle was properly diagnosed, and the repair (radiator inlet hose replacement) was completed under warranty with no hassle at all. What impressed me the most was the turnaround time -- I had my vehicle back much sooner than expected, and everything is now running perfectly. After dealing with a different dealership that couldn't get me in for months, this experience was a huge relief. Timothy made the entire process smooth and stress-free. Highly recommend working with him if you need service done

Had a great experience at Jerry's Chevrolet of Burleson! Everyone was friendly, professional, and…read morehelpful throughout the process. I never felt pressured, and they took the time to answer my questions and make sure I was comfortable with everything. The whole experience was smooth and straightforward, and I really appreciated the excellent customer service. I'd definitely recommend Jerry's Chevrolet of Burleson to anyone looking for a dealership that treats its customers well!

I have been using Burleson Hyundai for the last eight years . Service is always professional and…read moredone right. If you have a choice on who assist you, always ask for Mary!! When they wrote customer service they were speaking of Mary!

This place is a complete scam!!! STAY AWAY!!! I will forever tell people how badly this place does…read morebusiness. I will also never buy from any Hiley dealership again over the assumption that they all scam people. I will preach this to everyone who will listen. I sold a car to them on 7/20 with a quoted payoff that I agreed to and signed. They didn't pay it off until 8/26 meaning if I didn't want this to hit my credit I had no choice but to make a payment. I had called MANY times to ask why it is taking so long to pay off the car and I was advised to make a payment myself and the bank would just send it back to me later. Well that WOULD have worked if the dealership hadn't called the bank to get a new payoff amount and cut me short. I essentially paid for a car I no longer owned. Here it is September and I can't get back the car payment I made for a car I didn't own....How is that fair in any way possible?? Same day I sold a car to them my son bought a car off the used lot. They advertised this car online "$28,997 INCLUDES ALL FEES". When I looked over his paperwork they had the starting price at $30,990 and then started adding fees and taxes and all sorts of hidden BS that brought the car closer to $36k. I went back and was able to get some of that knocked down but we still overpaid by about $2K. My son and I both were ripped off by this dealership. Anywhere they can gouge you for even a few bucks they will do it. HILEY HYUNDAI AND THE CONNECTING MAZDA DEALERSHIP ARE ABSOLUTE TRASH!! UPDATE: as of 9-16 they sent me a check to pay me back for the month I paid for and they STILL SHORTED ME!!! Yeah it's only short by 3 bucks but still, how dumb is everyone there??? Such a simple thing that somehow took almost two months and they still can't get it right! AND!! My son's registration still has not been sent to him. These people are morons!!!!

I love Hiley Mazda, and I love my Mazda CX-5. I will never take it anywhere else! From beginning to…read moreend the service was quick,efficient,and highly professional. The customer is sent a video of the inspection as it is being carried out. Zack, Lita, and Ozzy in the Service Department are absolutely wonderful! They are not only friendly, knowledgeable, and extremely helpful. You can tell they really care about the customer and take pride in providing the best experience possible. i highly recommend them, and give them 6 stars for being genuinely nice people you feel you can trust. You don't find that in a lot of places you go nowadays!

I live in Deep East Texas and the nearest location is Shreveport or tyler neither are close so my…read moreson took my car back to his home in Tarrent county to the Hiley store. Zack and Frank called me right away took care of my recall and my engine issues it was stalling out at 70-75 miles speed and it scarred me found out it was the coils misfiring and the spark plugs went bad, Luckily I bought the premium warranty and it was covered YAHHH they contacted alot in the 2 weeks they had my little MX5 and she is now fully repaired and running great again and safe in the garage till my son can bring her home. They made me feel like I was there

FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

This is the second time I've taken my car in for service and they forgot it. This time around it's…read morebeen over 5 hours for an oil change. I spoke with three people who couldn't find it, the fourth finally did and said they need 30 more minutes. So it was never started I'm guessing? None of the reps are on the same page, first I was told I couldn't make an appointment then another person booked one for us stating "30 minutes." What on earth is going on with your management? Apparently there is a recall that I was never notified of. Although they can't tell me what the recall was. Update: After speaking with Braxton I will give them one more try.

I don't want to take up too much of your time or write an overly long review, but I really want to…read moreshare my experience with AutoNation Ford Burleson in more detail. Before coming here, I visited several dealerships, but nowhere did I receive the level of attention and care that I found here. At most dealerships, employees fight for your attention only while you're walking through the door, but after that, the manager who greeted you usually does very little. At AutoNation Ford Burleson, however, I truly understood what customer service is supposed to look like. I was greeted very warmly and immediately introduced to the employee I had spoken with on the phone. Within five minutes, they handed me the keys to a car and simply said: "Where would you like to drive?" For me, that was a huge difference compared to other dealerships. I wanted a new car, but I wasn't completely sure what exactly I was looking for. When I visit a dealership, I want someone to help guide me toward vehicles that actually fit my needs and preferences. Instead, at other dealerships everything started with endless questions, entering information into computers, filling out forms and applications, but with almost no real effort to help me choose a vehicle. At AutoNation Ford Burleson, within just five minutes of arriving, I was already test-driving a car that didn't just meet my expectations -- it exceeded them in every way. I especially want to recognize the amazing work of Sunni. English is not my first language -- my native language is Russian -- and I fully understand that my English is far from perfect. But despite that, I felt completely comfortable. The entire dealership has an incredibly welcoming atmosphere, almost like being part of one large and friendly family. I also spoke with the manager, and during my next visit I purchased the vehicle. But my experience with AutoNation Ford Burleson didn't end there. I purchased a used vehicle, and there were no visible issues at the dealership. However, after leaving, I discovered that the rearview mirror had been damaged. I contacted Sunni, and I was immediately told I could come in whenever it was convenient for me. That was another huge difference compared to other dealerships, which always try to force customers into very specific appointment times that I simply cannot guarantee because of my work schedule. When I arrived, it took less than five minutes for them to inspect my vehicle and order a replacement mirror. When I asked how much it would cost, they told me they would take care of everything at their own expense. For me, this was honestly shocking. In my home country, once you leave the dealership -- whether the car is new or used -- any problem you face afterward immediately becomes your responsibility. Now, after driving the car for two weeks, I'm still extremely happy with it and deeply grateful to this dealership for their honest and high-quality work, for the way they genuinely care about customers, show patience, respond to concerns, and don't immediately bury you in paperwork the moment you walk in. At the moment, I still have one additional issue involving a creaking sound when opening the trunk and the sunroof. I mentioned it while they were replacing the mirror, and once again they told me I could come in and they would take care of it. I want to sincerely thank the entire team for their work. Thanks to this dealership, I finally understood what truly great customer service looks like. This is absolutely the place I will return to when I decide to purchase my next vehicle, and it is definitely the place I will recommend to all my friends and family.

While enroute to another dealership to possibly sign for a vehicle, on a whim I called this…read moredealership and was connected with our salesman Michael Barrow. Within minutes he identified the Expedition we were looking for (only stock photos online), he texted 15 photos, window sticker, warranty information, and emailed the CarFax. My husband and I prayed about needing a sign on whether the dealership we were about to sign with was the right one, but at the end of Michael's email signature was Jesus is Lord and God Bless. We set up an appointment the next day with him and ended up purchasing at Auto Nation Ford. Michael was patient, not pushy and super friendly. When it came to prefinancing, Preston did a great job to understand our financial picture and work within our means. All in all, we had a pretty seamless experience. They have a play area to keep the kids entertained as well, which is a plus. Thank you Michael and Preston!

I just picked up my 2022 Pilot from service. I told Sergio…read moreas I was leaving that the sum that I had spent for the periodic maintenance items that we had agreed on was cheap at twice the price. It is so because of the peace of mind that I received and the well treatment by Sergio. Sergio and I put together a plan for the remaining days of my extended warranty, too. Oh! The extended warranty is bailing me out for the third time taking care of oopsies . Sergio is so up on everything and is detail oriented. He can even take some good nurtured ribbing....like guys do. When you visit or make an appointment for service ask for Sergio. Wrong you cannot go

I had a great experience with Nathan in the Service Department at Burleson Honda. He was friendly,…read moreprofessional, and made my oil change quick and hassle-free. He kept me informed throughout the process and made sure everything was taken care of before I left. Nathan also helped me schedule my next service appointment, which made it easy to stay on top of my vehicle's maintenance. I really appreciate his excellent customer service and attention to detail. If you're bringing your vehicle to Burleson Honda for service, I highly recommend asking for Nathan!

I have been using Burleson ever since they opened. Never had a problem.I have just used the service…read moredept. They always do what they promise and they wash the car after servicing it.Never had a warranty problem and I bought it new in 2010.Never had to wait more that 4 hours and most times in and out in one hour. Would definitely buy from them and recommended the service department.

We leased a 2024 Leaf SV Plus from them. I went to file my taxes and take the credit. Come to find…read moreout they took the credit and didn't tell us. What they said was we've found $3,000 or so to take off the cost. I just found out that with leased vehicles the tax credit goes to the owner which is Nissan. Very disappointed as the service has been excellent. But BOO to the salesman and finance guy.

I have bought several cars from Ernesto over these last 10 years and I am always pleased with the…read moreoutcome of the deal. He is honest and gives a fair price for both your trade in as well as the car that you're planning to buy. He may not have exactly what you're looking for on his lot but will actually find another source to get it from such as auto auctions or other dealerships. He found the exact car I wanted with all the features that were on my wish list right down to the color that I wanted. I have used his repair shop on a couple of jobs and was impressed with how professional and courteous they are. I just can't say enough good things about this dealership.

I'm a roofing salesman, and former car salesman and I've never dealt with more honest and up front…read moresales people than Ernesto and Dylan. If you've got time to read my story, read on. After a friend of mine who was stationed in Germany moved back to ft hood in the same weekend his family lost their home and his step father in a fire. In part to this it was causing money to be tight for Chris. Helping his family out, his own moving expenses, and on top of that he absolutely needed a car to go back and forth from ft hood to Mansfield. 21, didn't have bad credit but certainly not an extensive history. So we went to autonation and were out right lied to being told he needed a 20% interest rate on a 10 year old truck with over 100k and no options, which started a big fight between the salesman and I. We left, and EC was the last stop before we gave up for the day. Let me tell you how awesome these guys did. At the other dealer did they care that Chris was active duty? No. Did EC? Absolutely. The other dealer, did they care he just lost his father and didn't have much cash? Nope. Ernesto helped. Did the other dealer care that Chris had a long drive to see his family on the weekends? Nope. That's where Dylan came in and landed him on a fully loaded diesel Passat for $100 less per month than he was expecting to pay. These guys were so wonderful that today I brought Chris's mom in and traded her fiat for a Cadillac TWO YEARS NEWER for only $20 more per month than she was paying. AND her credit had tanked since the fire. And they're even throwing in a new set of tires for the car! If you need a car, this is absolutely the place to get one. In all my years in this business I've never seen a dealership work with you like they do on your down payment and your monthly payment, even to go so far as to pay less than you would at any other dealer. If you have bad credit they don't treat you like some poor person or an idiot, you get respect which is why I will tell everyone to come here. Period.

Courtney took amazing care of us, never tried to talk us out of what we wanted, and made sure to…read morefind us exactly what we needed, could not recommend him more!

The best car-buying experience with Legend and Parker!…read more I had an amazing experience purchasing my car thanks to Legend Brown and Parker. Legend was an outstanding salesman--knowledgeable, professional, and genuinely invested in helping me find the right car. He made the process easy and stress-free, answering all my questions and making sure every detail was perfect. A big shoutout also goes to Parker in the finance department. He was friendly, transparent, and walked me through all the financing options so I could make the best decision confidently.

Jeannie Moss at Lendmark is amazing, my brother in law has been trying to get a motorcycle for…read moreabout two months now. Two different motorcycle dealerships had him going around in circles. Well and. Moss at Lendmark informed him that he could purchase for a motorcycle with any of the dealers that her bank lends through. We are so thankful for her telling him this cause now he is getting a motorcycle that's worth more then what we planning on for a GREAT or should I say a Smokin' deal. Jeannie has been so patient with my brother in law for this whole thing. We highly recommend this bank and encourage for more dealerships to use this company for lending and people to use their motorcycle deals.

I had mistakenly put myself into a potential financial debt. I had a way of getting myself out of…read morethe mess I was getting myself into, but it would take more money to get the money I needed to pay off all my loans. All the loan companies were denying me a loan because it appeared that I was attempting to add to my debt. I was able to speak to someone at Lendmark and explained my goal. They were nice enough to take a chance on me and give me the loan I needed. I realized that they didn't have to, but they did. For that, I am extremely grateful. I am currently on the path of getting myself out of debt, including paying off the loan Lendmark so graciously helped me out with. I would definitely recommend Lendmark to anyone and everyone. They actually care about people, and not just money.