Professionalism at its best. I feel overwhelmingly thankful for these guys. They are the best.read more

I have had my taxes done at Couch & Russell for several years now and wouldn't even consider going…read moreelsewhere. They are very professional, courteous and very knowledgeable. Several different people have helped us over the years and not a single complaint on any of them. Highly Recommend!

Years ago, I had deposited a small lump some with another Edward Jones rep in Burlison and more or…read moreless forgot about it. I called the office to find out the balance and to start making contributions again, at first, they told me the account had been closed and then called me back to tell me that it had been transferred to another Edward Jones rep "brad" without my consent or notification. I called my new rep Brad, about my account and he insisted I come in to go over some changes in the terms of our agreement, apparently there was a new minimum balance requirement that he somehow managed to blame on "trumps new regulatory policies?" And I wouldn't be allowed to make any changes or deposits to my account unless it was a deposit sufficient to get me to the minimum balance requirement... I emailed him sometime later to just go ahead and close the account... One last dig," Edward Jones is going to charge you $90 to close your account Don, that's not from me, that's from Edward Jones". Fine

From the owner: Making Sense of Investing…read more Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I just finished 4 years of payments to MCMC. I will never buy another car from them again. My…read morepayment was $421 a month for the smallest cheapest car on the lot. I can't imagine how much I'd have to pay to get an SUV. Secondly, I have hundreds, yes hundreds of emails, and text messages it borders on harassment. I received 1 text in particular from the "GM" telling me to remove my stuff from the car because my payment was 8 days late. Lastly, they will offer you assistance if you're behind on payments, then later claim they couldn't help you because you didn't return paperwork they never provide in the first place.

First and foremost if I could give this company -1000 stars I would. I bought a car from them…read more11/18/19 and they repossessed it 12/08/19. I disclosed with the MANAGER that I may not be able to make the payment until my pay check which fell 8days after the payment date. When I went to the dealership I was told that it would not take long because I was approved over the phone and I would need a $750 down payment. I went in and I ended up spending over 4hours waiting for the car to arrive and in the mist of things other customers came in the salesman was so focused on everything else he kept saying just give him 2 secs which turned into another hour. The manager ended up rushing through the paper work with me and not showing the video that they are REQUIRED to show because he knew I had been there way too long! While we were doing the paper work the salesman chimes in and stated that he JUST 4 almost 5 hours later realized that the vehicle required a $1000 dollars down! They said that I could pay the additional $250 with my following check that's when I stated that I needed my first payment to be made on the following pay check! The manager being a manger DID NOT stop and say well it's a possibility that your car could be repossessed. Not to mention the check engine light came on I bought the car on a Monday the following Monday the light was on. This company has no morals or integrity. And the manager was only worried about the sale. I have spoke to 4 account managers and asked to speak to their manager and now more than 24 hours later she returns my call after leaving her 3 msgs. Not only did she say there was nothing she could do and I asked for her to let me speak to her boss the ceo the owner whoever she hung up on me stating there is no one else I could speak to besides her as if I'm not smart enough to know this is a whole company that cannot be ran with 6 people. I advise anyone looking to buy a new car go elsewhere make sure your getting a good deal not being a customer that they feel like hanging up on them is being fed up dealing with them. Also the car that I got came from another location and the inside was decent but not 100% clean but all the cars that I looked at at this specific location were filthy there were a few I didn't sit in! They are the absolute worst that's not an opinion that is a fact!!!!! I would like the owner to contact me and they account managers are able to let you know exactly who I am so they can give you my information! I just finished ready other negative reviews so before you all can say that I am not a real customer my middle name is what I used to creat this email and the last name is my actual last name and I'm sure you can find my whole name using my last name and then repo date!