I commend the ladies for such a pleasing and homey ambiance for your office. I am primarily a clothes designer (a fashion fanatic), but I started out to be an interior designer. Clothes design is currently my vocation; interior design my avocation. And your staff did a fantastic job on the design. It's so different from the sterile and utilitarian office one ordinarily must wait in. I feel right at home in your space. And your staff is phenomenal in another way: they are actually GLAD to see customers rather than the cool reception one usually receives in an office and waiting room. I have a feeling you personally interview all potential staff members and make the final choices. You have a keen sense for personality and work ethic. Your mom trained you well. Thanks for helping to make my financial planning experience a pleasant one. J.E. :-) read more

Nice location and friendly staff. Outstanding financial advisory service for many aspects of life. Craig is very knowledgeable and can offer several programs specifically designed to help pre-retirees, like myself, plan and reach realistic retirement goals. He is patient and will ensure you completely understand your options before making any decisions. If you need someone to take the time to help you understand your choices in investing for your retirement let Couch & Russell assist you. read more

Our appointment with Cheryl went well. I always feel welcome and comfortable in Couch & Russell's office. They are well informed and helpful in all areas of financial assistance. I know I'm always going to get honest answers to my questions. I'll never go anywhere else for financial assistance! Thank you to every one of you who work there! Craig Couch has a great talent for hiring the most very special people to work on his team! read more

We have used Couch and Russell for several years to do our taxes. Our tax preparer, April, is knowledgeable and very patient. She takes the time to answer our questions and explains the IRS regulations in a way that makes. She is also very good at explaining what documentation she needs and why. Our experience with April and all the Couch and Russell staff has always been positive. I have no hesitation in recommending them. read more

Excellent professionalism, great service, friendly folks. I just had my taxes completed there and also received a very helpful thirty minute or so consultation on some other financial issues with no charge. No hard sales approach, but sound advice and willingness to listen to the customer's needs/questions. I will continue to do business with Couch & Russell going forward. read more

Great experience from the drive up. Excellent waiting room with delicious coffee and snacks. I felt like a celebrity. Their knowledge in the field of financial services is second to none. They spoke professionally but also used language to help me better understand the more complicated tax lingo. Highly recommend. read more

We've been using Craig and his colleagues for three years now. They're very friendly, extremely knowledgeable and helpful. Always ready to research any issues we've come up against, and so far we've not managed to stump them! I would highly recommend them!! read more

Very knowledgable staff. Have been a cleint for years and have always been taken care of very professionally. From keeping me informed of new oopurtunities to making sure I'm ready for my future.Highly recommend them for all your financial needs. read more

My experience was great here. I had a fun time while doing my taxes which is usually not the case I won at Plinko and I also was able to get a ton of money back with their help. This place is awesome and you should definitely check it out! read more

My experience was great. I've been using Couch & Russell for over 30 years. Started with Doris, then Craig and now with April!! All very professional people and exciting to work with!! Joyce L. read more

Went to the VIP event that they put on. Had a great time. They really do treat you like a VIP. We were treated to the Elvis Lives event at Bass Performance Hall. It was fabulous. read more

I've dealt with Couch and Russell for over 15 years. Reasonable, sound suggestions at a fair price. I personally know Craig, Pat, Tami and Cheryl and they are all great people. read more

Fast return service, customer friendly. Extremely helpful with any questions that you may have. I have used Couch & Russell for several years now. I will return next year. read more

I always enjoy visiting with the Couch and Russell staff. Cheryl is so pleasant to work with when doing my taxes. I have always had a good experience with Couch & Russell read more

A very positive experience. Everyone is experienced and knowledgeable. Another plus is their tax filing services. Very friendly staff and made me feel right at home. read more

This crew do not fit the stereotype of "pushy" financial advisors. Everyone was very pleasant and low key. A very enjoyable experience to be there. read more

I went to school with these knowledgeable people and trust them so when you get ready to retire like me you know where to go

After 25 plus yrs of doing my taxes told cannot do anymore so they don't want reg people who built their business anymore