I was referred to this firm by a friend and initially had high hopes. During my consultation with Ashley, I explained that I had started a business in March and needed a reliable accountant to manage my books--categorizing expenses correctly, maximizing deductions, ensuring taxes were filed and paid on time, and keeping everything in order in QuickBooks. The consultation went great, so I hired the firm on June 1, 2025. Unfortunately, everything went downhill from there. A few weeks after onboarding, I noticed nothing had been updated in QuickBooks. I followed up several times, but each time I received vague responses or no response at all. Given that my business had only been operating a short time, there shouldn't have been much to sort through, yet months passed with no progress. As the tax deadline approached, I again followed up--only then did I receive an email stating I owed over $10,000. This made no sense because Ashley and I had never even discussed my tax situation. After expressing my frustration and insisting on clarification, she eventually discovered several errors and misfilings, which brought the liability down to about $5,000. She assured me that once tax season passed, they would finally get my QuickBooks cleaned up. It is now December 8th, and nothing has been done. My books have not been touched since June 1st. I had a one-on-one meeting in October to try to resolve this, and I sent multiple messages afterward asking for updates and explanations. My last message plainly asked why I was paying a monthly fee for services that were not being performed. I never received a response. Today, I officially terminated my relationship with the firm. I strongly do not recommend this firm. If you want communication, accuracy, or even the bare minimum level of accountability--look elsewhere. They made me feel like nothing more than a number, failed to update my QuickBooks, mishandled tax filings, and went silent any time I asked for answers read more