DO NOT EVER USE THEM!!! WOULD GIVE THEM A ZERO STAR IF I COULD!! I am forced to use them because the board has chosen them to manage our building but if I had a choice I would never use them and definitely NOT recommend them to anyone. I had to pay $50 for them to link the intercom to a new phone number. This is highway robbery. I went away for vacation for 3 weeks and expected this to be done and it was not done. I called MCM and was told by the extremely rude receptionist that my condo manager was on vacation and I would have to wait another week. Absolutely horrible customer service and unprofessional. Expect to chase them down again and again if you want to get something done. read more

This is my current property management company. I can only hope they won't be much longer. I own my condo, and as an owner, I can say this is the worst company I have ever dealt with, specifically Ming. She never replies to emails unless she has a snarky reply. Work isn't done around the building. She just plain old does not give a shit about any of her properties, If any of the other negative reviews haven't spelt that out already. Thank god I am on the board of directors now. I can have a hand in getting rid of this joke of a company. read more

If I can give them negative star I will. The property is at a great location. However, after you move in, you will NEVER ever see anyone again. The toilet seat was broken for 10 months and I ended up fixing it myself. Everytime you call the staff is out to lunch or showing, and after a voicemail they never call back. By contract, 40 days before end of lease they need to send tenant a renew lease for 1 year. Nothing was sent until a week before the contract ended I received an email "So we want to confirm you are moving out this month?". I quoted. When I move out, even the walkthrough was ok, they deducted $105 for 4 hours of cleaning (that's highly paid cleaning there) and $52 for wall painting, which was not indicated during walkthrough, written by pencils in the statement. Unprofessional, irresponsive, expensive and borderline unethical. I intend to pursue the deposit matter. read more

Greetings! This review will include 3 positives, 3 negatives and 6 suggestions for improvement. Positives: 1) I was deeply grateful for an early move-in date which allowed me ample time to clear and clean out my previous digs. 2) I love the southeast facing location and accompanying sunshine! 3) Two robin families used the tree outside my bdrm window to hatch their broods of 2 then 3 baby robins and it was like having my very own nature documentary! Negatives: 1) The most noticeable and saddening thing for me has been the lack of cleanliness & upkeep generally speaking in the building. I was unable to use the laundry machines without feeling like I needed to throw up - they were filthy (both washers & dryers, the door, walls, floor). I actually cleaned it all myself then followed up with insistence that more be done. 2) I could not get living room blinds installed until the start of the 6th month of my 6-mo lease. The blinds that were installed are of the cheapest quality imaginable. 3) I am on the 3rd floor of this 3-storey walkup and the exhaust fans for all the suites are on the roof which means there is an annoying noise level at all times AND the air circulation is terrible in the rest of the apt - all the air is sucked out of the bathroom ceiling fan vent. I literally have 3 oscillating table fans now (1 ea for the bdrm, living rm, dining rm). Suggestions for Improvement: 1-Invest in new carpeting & paint for the bldg. hallways so it feels like home, a safe & welcoming space. 2-Reduce the number of lamps in the hallways or use dimmer bulbs (they're uncomfortably bright as is). 3-Invest in new washers/dryers that use Coinamatic cards. 4-Invest in a cleaning lady for a regular, daily cleaning routine (of both entrance doors, mail area, stairwell walls, stairs, railings, windows, and the laundry room floors/ceiling,sink/cabinet). 5-Beautify the landscape by adding scented lilac bushes and other shrubbery all around the front and entrance of the bldg. including the east side of the bldg. 6-Decorate the walls inside the laundry rm so it is a welcoming space. CHEERS! read more

Two years later, the roof is still leaking in my condo and I have no definitive answers on when it will be fixed. Come on guys, if this was your HOME, you'd want it fixed too. (Edit: I do live in Calgary, it says that I'm in the states... I dunno) read more

This management company is terrible you have to constantly call them to get a call back they do not seem to give a shit. These people are supposed to be property managers of what? What do they even do the way I see it they are lazy and useless. read more

If only there was something worse than one star... I have been living in one of their units for some time now. When I first moved in, the condition of the unit was, well, disgustingly filthy, and everything was falling apart, and some things still are. The walls, carpet, washroom, and literally every surface of the unit was insanely filthy. Apparently their cleaning person was not able to come in and clean it so I had to clean the place my self, although I gave them about a week until I moved in. The location is awesome, but way over priced for the building in general. There are no security cameras, parking lot is a mess, when I need them to fix something for me or have a question they NEVER EVER reply to my texts, emails or voicemails, and whenever I call their office, the property manager is either on lunch or is off for the day. Notices are given a day before if they want to come in to check something out. Front desk staff very unprofessional and rude. I am afraid of what they might deduct from my deposit when I eventually move out :( - Suffice to say I will never be renting anything under their "management" again, and would NOT recommend any of their units to anyone. read more