bad service, do not inspect and take care of property. their…read morestaff damage things and then refer you to their side businesses at a higher price, gaming the system and clearly using hope street to pursue personal side hustle. they still owe damages to a lot of people

We have used Hope Street for two years for a rental property. We have found them to be excellent…read more They respond quickly to inquiries, were great to deal with, and found us a tenant right away. Daria was a great account manager, easy to deal with and very helpful.

They ghost you alot when they don't want to deal with an issue. Very rude on the phone. Maybe with…read moresome new people your reviews may get better.

CITYSEARCH RENTAL + PANAMA PAPERS…read more Grant, I've posted images of your weak Cease & Desist; highlighting the important points. Aside from disgusting X-Rated narrative, "The Walrus Theory" reads as a description of the John & Alex Hripko / Lisa Hamielec's real estate business model. There are four facts I'd like to point out: 1. In "The Walrus Theory", Lisa states that "setting up a secret bank account in your mother's maiden name" is "a key strategy"; 2. In May 1997, John Hripko & Robert Croteau had Lisa Hamielec set up a front organization to buy Forgrave Relocation Services; 3. The original Copyright holder of "The Walrus Theory" is, "Walrus Enterprises & Promotions Inc."; 4. On 23rd May 1997, a company by the name of "Walrus Enterprises Ltd." was established in the Bahamas - which is made public in the "Panama Papers". In addition, there are at LEAST three numbered companies they set up for the Forgrave acquisition. That's a lot of companies set up to purchase the assets of a self-proprietor with 4-5 part-time employees. In short, Grant, I consider these facts as being relevant. You say that I "suggest that Royal LePage participates with Citysearch in a cover-up". I said no such thing. As a lawyer, you should be more careful when reading statements. Stop using Lisa's petty tactic of misrepresenting what other people say. I fully stand by the statement that "Citysearch's ultimate goal is to find a tenant interested in buying a house while restricting showings to other legitimate prospective tenants". Citysearch has breached their fiduciary duty to me on several occasions. I suggest you start by looking at the emails that came to Citysearch through Rentfaster, from individuals interested in viewing the property. By my count, there are at least fourteen expressions of interest to see the property and, of those, Janice highlighted the lowest quality prospective tenants (i.e., those who wanted to rent my house for one night to hold a party). Note, Rentfaster is only one of at least five marketing channels that are used. One individual - a co-founder and executive of a multinational energy group - emailed THREE times over the course of THREE FULL MONTHS with no reply from Citysearch. I know this because I reached out to him DIRECTLY and asked him to confirm my suspicions - which he did...and even asked me if the house was still available! Yes, Mr. Strapon, I spent hundreds of thousands to deal with the mess that Citysearch created. Might I suggest that you learn a thing or two about business and economics before calling anything a "gross exaggeration" or at a minimum asking me what my expenses were. Citysearch promises to "conduct an owner handover at the start of the process to ensure the property is ready for a tenancy". Citysearch ALSO promises to "conduct a pre move-in inspection to ensure the property is free of deficiencies". If that is true, how did I end up spending $41K, $49K, and $46K for "maintenance & repairs" (i.e. upgrades) in 2017, 2018, and 2019 respectively? Repairs which I was forced into by Citysearch's mismanagement. Prior to signing a contract, I inquired whether repairs or upgrades were necessary. Lisa and Janice repeatedly stated, "No, it's just a rental". Add on top of that four months of lost rent- $21K. I could have paid off debt with the $1.3M originally invested... that ALONE is worth over $100K. Lisa sold me on the concept that "Effective Property Management Pays, it does not Cost". However, the only person that it "pays" is clearly Lisa Hamielec & her "Family Business". By Lisa's own logic, if "effective property management pays, it does not cost", then clearly Citysearch is NOT an effective property management company.

Carolyn is incredible to work with! Would reccomend her to anyone in need of property management…read more She's always attentive and goes the extra mile.

Briere Property Management stood out for us from the beginning. We have never had an issue with…read moretenants in the past 2 years and appreciate the thorough background checks David and his team does. Their rates are on par, if not slightly above average but you get what you pay for. I would recommend BPM to anyone looking for professional property management in the Calgary area.

Hello, We have been tenants with mainstreet for 4 years now. The first building we were in…read morethe screening process was deplorable,we were harassed by the less than substandard tenants who were all drug addicts and suffering from some kind of mental disorder. I had my handicapped walker stolen and thrown in the dumpster just because some idiot who came knocking at my door at 3:00 am asking for money so he could buy his fix. We couldn't wait to get out but we were tied to a lease. We eventually moved to another property and had to deal with a tenant who was constantly stomping and banging from 9:00 pm to 6:00 am. EVERY SINGLE NIGHT! Now we are dealing with irresponsibile tenants who have a dog that is left alone every single day who barks constantly,because he is left alone from morning to evening and let out on the patio to do his business and then brought in and left in all evening alone. Not only is the smell of all this dog doo, outrageous but we feel absolutely heart broken that these tenants want a dog but don't want to take responsibility for the care and well being of this poor dog.

if you like bed bugs, mice, not having working elevators, cold showers cause the hot water runs out…read moreafter 5 mins. Its amazing. Also if you like seeing people wipe boogers all over the hallway walls, doors so dirty you cant tell what color it is. This is the building for you.

Amazing service. I have used Swales Property Management to manage my rental property and to find a…read moreshort term furnished condo. Both experiences surpassed my expectations. I appreciate the personal service and the attention to detail.

Renting with Power Properties was not too bad. When the…read morewashing machine broke they took months to find a resolution and didn't offer anything to mitigate the damage. Getting my full security deposit back has been really a nightmare. Power Properties came up with a bunch of made up charges not to return the full amount of the security deposit. You'd be better off renting directly from the owner.

Its 8 months that I rented a place, and from day one it was documented that the kitchen cabinets…read moreand walls required painting. These issues were noted in the property manager's report with photos, and I followed up multiple times by email. Despite this, the repairs were not completed for months. Very poor responsiveness and accountability from a professional property management company.

Please do not use this company it is a waste of your money. They had a damage deposit from the…read moretenants and did not use it to properly to clean out the condo which the tenants left in a terrible condition and did not even stay for the inspection. I asked to refund me the owner the remainder and they advised me it was against the law. Do you believe that? The tenants moved out early knowing that they left the place in a terrible state. Would they be expecting any money back. I do not think so. They kept over $800. and did not use money for professional cleaning of the condo. I spent a week cleaning myself. Their portals are terrible. Someone replies to your request but you do not know who it is. So you go back and forth. Terrible.

Onboarding was simple. They were extremely slow to address our single request for an extra key (2+…read moremonths) for the property. To be fair they were apologetic as they were also changing their request system at the time. Future requests were addressed in a more timely fashion. Though one request that is now 4 months old remains completely unaddressed. We renewed the lease and went through a seamless process of a repeat home inspection via a mutual booking system. Things were just fine for nearly 2 years. Moving out however has been an absolute nightmare. First, when the lease was set to expire they offered to increase the rent less than 365 days after the last rent increase, which we pointed out was illegal. They conceded but we decided not to renew our lease. They then posted the property for less than the proposed rent increase to us, which speaks volumes as to how underhanded they are. Second their process for showings while the property is still actively being rented is archaic. We work in health care and have a dog, and do not have flexibility on 2 days of the week to remove the dog for showings. We contacted one team member to indicate this, but they could not bother to forward our request to another team member. We unsurprisingly began to receive automated showing notifications at random times of the day, often with ~ 24h notice and somewhat consistently on the 1 of the days of the week that we could not accommodate. There was no direct contact information in the automated showing notifications and they were not responsive to our email requests to have them cancelled. It took a full 2 weeks to have the issue responded too, and then an additional 3rd week before they finally cancelled them all and then finally block the requested days from being booked. Third they then provided 27 hours notice of a home inspection, when by law 24 hours is required both by email and by placing a physical sign on our door which we returned to with less than 24h from the showing. Not surprisingly they book this on one of the two days that we cannot remove our dog. When we try to offer alternate times (later that same day) or literally any other day of that week they refuse to consider this. I am not sure what happened to the previous system that they utilized to book these, but I suppose since we intend to move out they no longer offer that degree of common courtesy. Overall they have really messed up the move-out process. I've never had to work with such unprofessional, unreliable and unresponsive people. Also why are so many reviews from San Francisco when this is a Calgary-based company (that's not suspicious at all).

Scammers and slumlords. They will lease for a year. Increase the rent far beyond what the dump is…read moreworth. Then they sell, where new owners will evict you along with the entire building. Renovate and double the rent again. AVOID these predators. When I moved in there was mould from a flood in the apartment above. The flood happened when I was not even living there yet. Then the scumbag building manager wanted me to use my insurance to pay for the damages.. AGAIN AVOID!

I've been at the timbers for about 2 years. The onsite manager is completely useless. On multiple…read moreoccasions has argued with you just because he thinks the apartment building from the 70s is his baby. The only thing that will be maintained is his precious pansy garden. I was promised a parking lot when I moved in by a first time property salesman, Audrey, and of course I did not get the parking spot. I had to call several times to get my carpet cleaned AFTER I moved in. It took over a month for them to schedule someone to clean it. In the winter, during -25 to -30 temperatures, my apartment has been at 18 degrees - you tell me if you could work and be 'comfortable' at 18 degrees inside. I've had 2 people come and tell me that's a normal temperature and that "things will be ok". GlenF is completely useless and in order for any maintenance to be completed you have to keep calling and bothering him/the company in order for anything to be done. 1 star rating iS WAY too high.

Good, effective online service for advertising rentals. And HomeRent.ca actually answers the phone.read more