If I could do a 0 star, that would be what I would give this company. It has been a couple years but Craig responded to a call that our pump kept cycling on and off in our rental beach house in Santa Rosa Beach. He arrived, spent about 5 minutes and said you need a new switch (which I had suspected). He grabbed one from his truck, spent about 15 minutes and said that will be $350.00!!!!!!! I priced a 1.5HP box control and the highest price I could find was $70. That is $280 for less than half an hour.....even considering the 1/2 hr. drive, it is obscene. It was a week day during normal business hours. When my mouth dropped, he just filled out the invoice and threw it at me. Very unprofessional, surly and a rip off!!! DO NOT CALL them if you have any other choice. Sorry I did not get this posted earlier, but did not think of Yelp for service, had been trying to figure how to get it on Angie's list, but they are not listed. read more