I called this company cause previously owner recommended, was having issues with flushing i called…read morefigure its time to be service. They came out did their thing after i asked what was the problem, guy said it was half filled and the filer was dirty, toilet started flushing with no problem, couple weeks later the problem came back.. So I decided to do some YouTubeing and learn how to clean my filter, pop the top and the septic is fill to the top! So im thinking have i been scammed?. So i called and the guy says thier work isnt guarantee. And i would have to pay for their return. I wouldnt use this company if you do i would make sure they actually service your septic and don't place a bandaid over it.

Great response and excellent communication. They helped me with an emergency issue; the guys had…read moregreat communication and they fixed the problem the first time. They also told me how to save money in the future. I will definitely be doing business with them in the future.

The guys were great! They sussed out the problem and made…read morerepairs plus fixed a few other minor problems. Very happy with the results!!

Competent plumbers but extremely expensive. They just replaced a drain in my bathroom. It took…read morethem 20 minutes and cost over $400. The drain cost about $100 which was easily overpriced. Then, it was explained that they charged me to go pick up the drain, instead of getting it delivered for free on Amazon. Not recommended.

Downs Plumbing was recommended to me by Keith Bowe and also Anna Lee. I will always call Downs…read morePlumbing for all my plumbing needs. The price was very reasonable, and work done fast and no mess left behind.

My mom had a backed-up sewer and leaking toilets the week of Thanksgiving. The polite, efficient…read morescheduler sent a crew the next day, as soon as she could. Jesse and Alex were prompt, exceptionally competent and thorough. They fixed the sewer problem, greatly improved the old toilet, and were done in just over an hour. The charge was amazingly reasonable. They saved our holiday!

We were referred to Kelson Plumbing by a friend and they came through in an instant!…read more Our pipe was broken that went to our grinder pump and we needed it fixed quickly. Within 1 hour, they were here and it was fixed!!! Professional service at a great value!

Texted this morning and they arrived within the hour--super prompt! They quickly fixed my leaky…read morefaucet and gave helpful guidance on what repairs are needed for my shower. The service was excellent, on time, and very professional. Pricing was fair and transparent. Highly recommend for anyone needing reliable plumbing help!

Couldn't be any happier with the service and price I got from Robert & Kim at R&K Plumbing having…read moremy septic tank decommissioned. I will definitely be using them in the future. If you're looking for an honest fair priced plumber this is the family owned business you want to work with their not just out for the buck.

I had new drain fields installed by R&K Plumbing. They did a great job installing over 600 square…read morefootage of field in 1 day within a reasonable cost compaired to others. Excellent work and professionalism.

Had a kitchen plumbing problem that was quickly and professionally handled. The company responded…read morequickly to the service call and was able to fix the problem promptly. Highly recommend for current and future plumbing problems.

This morning, I awoke to find a broken waterline, resulting in water flooding the driveway, and I…read moreanticipated the worst when I reached out to a plumber. Thankfully, a neighbor recommended S.E. Tradesmen Plumbing and Gas, so I decided to give them a call. After my initial contact, I was informed that a technician would be arriving that afternoon. However, Ethean completed a previous job ahead of schedule and reached out to see if he could come sooner. Ethean from SE Tradesman's Plumbing arrived promptly and provided outstanding and professional service. He was punctual and demonstrated exceptional professionalism throughout the service. I now consider SE Tradesman's Plumbing my go-to plumber for all future projects. The costs involved were explained and I agreed with the amount. Ethean did a very good job and cleaned up the entire area. He took pictures of the job before and after and once again was very professional and friendly.

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

Very professional Chris was great, Explained everything…read morevery well. I also use McNorton for my generator.

Scheduled an appointment weeks in advance then they canceled the morning of the appointment saying…read morethey couldn't do the work. Very poor customer service!!