My name is Beth and I can't say enough good things about Direct Cremation Service of Illinois. My…read morefirst encounter with the director Precious Love was on Wednesday, August 31, 2026 @ about 12:30 p.m. Every step that was taken on that day flowed in the correct order. After speaking with Precious, I knew I had made contact with the right person. She was recommended to me through Moments Hospice for my brother. Unfortunately, my brother passed about 5:30 p.m. on that same day. She was angel sent from above, to assist me with making his final preparations. Her professional expertise is outstanding; she is very personable and someone you would feel comfortable with trusting her with your loved one. She walked me through everything I should expect from the beginning to the end. I would definitely recommend Direct Cremation Service of Illinois to my family and friends.

Highly recommended! The service was excellent and went far above and beyond what I could have…read moreexpected. Precious was compassionate while educating us on the process. She let us know what to expect and advised us on what would be best. I quickly came to trust her professional expertise and she did not disappoint.

I found Brady Gill to be highly personable, professional and caring. They explained all our…read moreoptions, with no pressure. They covered all our needs, were flexible and very accommodating. They are experts in providing wake and funeral services and I would recommend them. Jim P

This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

Family business where families matter! It's reassuring to know this business is trustworthy and…read morethey care about you.

Hickey's Memorial Chapel in Midlothian performed an excellent service for my sister-in-law…read more I would recommend Hickey's services to any family who wants and expect the professionalism for their loved ones.

Mike is absolutely the best. At such a difficult time for our family Mike was very kind and helpful…read morewith our planning. He is so kind and supportive. The Kerry Funeral Home is so beautiful and comfortable. If you want top notch service along with genuine care and compassion Mike is who you want to plan your loved one's service.

Kerry did a phenomenal job with my dad's recent services. From start to finish the process was…read moresimple and seamless. They are a very caring and compassionate team. I would highly recommend them!

When my father was gravely ill. I called his church for suggestions on funeral homes. I was given…read moretwo local homes that the church works closely with - one was Colonial Chapel. I called and spoke to Ed Damstra III. He was very friendly and provided very useful information. Ed explained that Colonial is a family-owned business, not a corporate funeral home (as more and more seem to be). The prices that he quoted me were very competitive with other homes that I called. When my dad passed away, I called Ed and told him that we would need his services. He immediately dispatched a car to pick up my dad, and we made an immediate appointment to discuss the services. Ed met with my sister and me, and within one hour we had everything arranged. Ed was very easy to work with and did not try to "steer" us to any particular service or item. He explained every option fully, and was very detail-oriented. We left Colonial with the knowledge that dad would be well cared-for and would receive the best send-off possible. On the day of visitation, we were met at the door by Ed, and his team took care of all aspects of the evening - from the music and flowers to the wonderful remembrance DVD to the greeting of those who visited. We needed to worry about nothing, which left us more time to receive well-wishers and pay our respects to my dad. On the day of the funeral, we were again amazed by the professionalism and complete service of Ed and his team. At the end of the day we received a packet that included the guest book, the ornamentation from the casket, thank-you cards and more. Ed even gathered the flowers and plants and packaged them up for us to take home. I want to note that Colonial Chapel is NOT your usual dark, dreary funeral home. the anteroom is very large with a fireplace and comfortable sofas and chairs. The chapels are very large and comfortable. The family lounge is also very large. This facility is very bright, which I loved. Everything makes you feel like you're celebrating a life - not mourning a death. I realize that funeral homes aren't something that a person thinks about very often. However, when the need comes, you're definitely rushed to find a facility and don't have much time to "shop around". I was glad I had the chance to do that, and I'm incredibly fortunate to have found a facility - and staff - like Colonial Chapel and those that manage it.

Mark at Colonial handled both my dad's funeral and my brother-in-law's arrangements. I cannot say…read moreenough to thank him. Mark goes above and beyond and truly cares. I have a special needs nephew who we worried about when his dad passed. Do you know Mark called to ask how he was doing? Mark also helped on his day off with my brother-in-law's service even though we weren't able to have a full funeral. I'm so so grateful for Mark and Colonial. God bless him.

I recently had to work with Maher Funeral Home when my husband passed away unexpectedly at 43 years…read moreof age, from the moment I walked in I was overwhelmed with the warmth and compassion from Phil and Bob. They are truly my angels here on earth. They were so kind and understanding in guiding me in the right decisions to be made and I am grateful for the patience and care they extended to me and my family during a time when I could not even wrap my head around the situation I was facing. To say I received excellent service is an understatement. Together, Phil, Bob and Alan went above and beyond the expertise in their profession, extending to me not only the best of service, but also the honest, and true comfort and care that in this day and age are hard to come by, they treated me like family, and to me they will always be my family and hold a spot near and dear to my heart. Thank you so very much for everything that you have done to help make this terrible situation beautiful, down to the very last detail. I am forever thankful for all of you, and these words do not even begin to express my gratitude. God Bless you. Thank you from the bottom of my heart, Angela Caldwell.

I traveled from out of state to Illinois to plan my father's memorial service with this funeral…read morehome. During the planning process, I worked with Josh, who was professional, compassionate, and extremely helpful. I am grateful for his care. Unfortunately, the conduct of the owner, John Maher, during the service was highly inappropriate and unprofessional. While I was delivering the eulogy, Mr. Maher--who appeared intoxicated and smelled strongly of alcohol--interrupted multiple times, shouting phrases such as "Charleston Chews." He continued to disrupt when Pastor Jaime led the prayer. Afterward, Mr. Maher took the floor, spoke incoherently, left, and then returned to speak again. At one point, he came within a foot of my 8-year-old daughter, slapped his own arm, and yelled, "He is in your blood." Many guests later approached me in shock, asking who he was and why he was present. After the service, Pastor Jaime asked me to extend grace, explaining that Mr. Maher suffered from PTSD but was generally considered reliable. Several staff members also privately expressed concern, stating they had never seen him in such a condition, and later contacted me to ask if I had been able to reach him, as they could not. They voiced worry that his behavior might recur at another upcoming service. I spoke directly with Mr. Maher, who was initially defensive but assured me my satisfaction was "paramount" and that he would review my bill for reimbursement. After numerous follow-ups, I received communication from his business partner and attorney, who sent me a non-disclosure agreement (with my father's name incorrectly listed) requiring my silence in exchange for a refund. In an email, Kevin stated that upon signing, the refund would be processed within 24 hours. Against my better judgment, and because I wished to give the funeral home the opportunity to improve, I signed the agreement. It has now been more than 80 days since the service, and no refund has been provided. Instead, I received an email from Mr. Maher, containing multiple typographical errors, stating that there would be no refund and implying suspicion of my intentions. I need to be clear: I only signed their agreement because I genuinely wanted to give this funeral home the opportunity to take responsibility and improve. But their failure to follow through, combined with the behavior we experienced at my father's memorial, shows a lack of accountability and respect for grieving families. A loss is already difficult enough without the last memory of a loved one's service being overshadowed by an intoxicated, disruptive funeral home owner. Families deserve compassion, professionalism, and dignity during such a painful time--not this

Fantastic communication and service engraving my grandfather's burial grave stone!…read more Semper Fi!

Ashley is the best she really provided my family with a great experience especially considering the…read moretime that we are in with so many deaths. She literally delivered the best we could ever ask for

What a nice funeral home that sets out fresh coffee to go for those such as florists and other…read moredelivery people. If they are this nice and professional to vendors...... Imagine how wonderful they must take care of families in grief and need.

My brother Raymond suddenly passed away, Frank and his son were very comforting and professional…read more We used Becvar Funeral home for my mother's services . My mother was ill for sometime. My brother passing was so unexpected that we were so shocked and saddened, we didn't even know where to begin. They took care of everything! It was a beautiful service. My brother would have loved it. To the Becvar Family, thank you. May God bless you for all the things you do. You truly make a difference. With gratitude, The Graham family

Rev. Jenkins is amazing. Spencer is very communicative. We were told the day before our father's…read moreservice that insurance was not covering the cost so we needed to pay out of pocket. That last-minute communication was unfortunate. The woman working with us to collect payment kept referring to "the machine" that was telling her the amount due. The numbers were not adding up. There was a small amount of a difference, less than $5, between what we were told and what she was asking for. It wasn't a big deal, but it was disheartening that there was not an explanation for this difference regardless of the amount. Their facilities are beautiful and they are professional in their approach. I would like to see the business move to update their payment system to avoid the challenges we experienced.

My mother's visitation and funeral were held at the Matteson location. The staff, from beginning to…read moreend was very professional and attentive to our concerns and questions. The facility is quite nice, with a repast room in the lower level. There was an issue with their media system during the visitation service the night before my mother's funeral service. The staff immediately sought a remedy until it could be repaired. And as promised, the following day, it was repaired.