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    McKenzie Funeral Home

    3.3 (4 reviews)
    Closed 9:00 am - 4:30 pm

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    6 years ago

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    3 days ago

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    4 years ago

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    6 years ago

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    Brady-Gill Funeral Home & Cremation Services

    Brady-Gill Funeral Home & Cremation Services

    (23 reviews)

    This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

    Brady-Gill is top notch! It was very nice that family and visitors had the entire building rather…read morethan multiple wakes. The staff is thorough, efficient and caring. Thanks for making a sad and challenging time easier.

    Maher Funeral Home

    Maher Funeral Home

    (15 reviews)

    I traveled from out of state to Illinois to plan my father's memorial service with this funeral…read morehome. During the planning process, I worked with Josh, who was professional, compassionate, and extremely helpful. I am grateful for his care. Unfortunately, the conduct of the owner, John Maher, during the service was highly inappropriate and unprofessional. While I was delivering the eulogy, Mr. Maher--who appeared intoxicated and smelled strongly of alcohol--interrupted multiple times, shouting phrases such as "Charleston Chews." He continued to disrupt when Pastor Jaime led the prayer. Afterward, Mr. Maher took the floor, spoke incoherently, left, and then returned to speak again. At one point, he came within a foot of my 8-year-old daughter, slapped his own arm, and yelled, "He is in your blood." Many guests later approached me in shock, asking who he was and why he was present. After the service, Pastor Jaime asked me to extend grace, explaining that Mr. Maher suffered from PTSD but was generally considered reliable. Several staff members also privately expressed concern, stating they had never seen him in such a condition, and later contacted me to ask if I had been able to reach him, as they could not. They voiced worry that his behavior might recur at another upcoming service. I spoke directly with Mr. Maher, who was initially defensive but assured me my satisfaction was "paramount" and that he would review my bill for reimbursement. After numerous follow-ups, I received communication from his business partner and attorney, who sent me a non-disclosure agreement (with my father's name incorrectly listed) requiring my silence in exchange for a refund. In an email, Kevin stated that upon signing, the refund would be processed within 24 hours. Against my better judgment, and because I wished to give the funeral home the opportunity to improve, I signed the agreement. It has now been more than 80 days since the service, and no refund has been provided. Instead, I received an email from Mr. Maher, containing multiple typographical errors, stating that there would be no refund and implying suspicion of my intentions. I need to be clear: I only signed their agreement because I genuinely wanted to give this funeral home the opportunity to take responsibility and improve. But their failure to follow through, combined with the behavior we experienced at my father's memorial, shows a lack of accountability and respect for grieving families. A loss is already difficult enough without the last memory of a loved one's service being overshadowed by an intoxicated, disruptive funeral home owner. Families deserve compassion, professionalism, and dignity during such a painful time--not this

    Absolutely horrible! The owner was drunk and was calling out weird things while my daughter was…read morespeaking. Yelling charleston chew. He was very drunk and very inappropriate. Everyone was pretty horrified.

    Leak & Sons Funeral Homes

    Leak & Sons Funeral Homes

    (28 reviews)

    Better late than never....my family sought out services for my father in 2021 and then again in…read more2024 for my oldest sister. My father had a traditional military funeral with his casket decorated with U.S Marine medallions. The visitation, burial everything went smoothly with the help of all the staff at the Country Club Hills location. Leak Jr was very helpful, empathetic and professional. Last year in April my oldest sister passed and her service was a memorial because she was cremated. Her service was in Matteson and again the staff were 100% there for my family. I'm late posting this because unfortunately after burying family, grieving and trying to move on will have people neglect to show appreciation for making things easier. Today I left out of the grocery store and walked past Leak Jr and he spoke...I spoke and continued pushing my shopping cart and hesitated and called to him, he turned and I said "Thank you." He immediately said you're welcome and I just mentioned his funeral home was there for my father and sister. I'm glad I was able to express my gratitude on behalf of my mom, sister and son because people should know when they have a positive experience.

    Rev. Jenkins is amazing. Spencer is very communicative. We were told the day before our father's…read moreservice that insurance was not covering the cost so we needed to pay out of pocket. That last-minute communication was unfortunate. The woman working with us to collect payment kept referring to "the machine" that was telling her the amount due. The numbers were not adding up. There was a small amount of a difference, less than $5, between what we were told and what she was asking for. It wasn't a big deal, but it was disheartening that there was not an explanation for this difference regardless of the amount. Their facilities are beautiful and they are professional in their approach. I would like to see the business move to update their payment system to avoid the challenges we experienced.

    McKenzie Funeral Home - funeralservices - Updated May 2026

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