A friendly and warm staff who took care of all our needs during a tough time for our family.read more

Thanks Adrienne McCullough, Atia and the entire staff for your professional, superb, awesome,…read morecustomer service during the loss of my husband. Tia and Adrienne were friendly, compassionate, understanding, helpful from the beginning to end in helping our family set up the funeral arrangements. Pricing of the funeral package was reasonable. The funeral service exceeded my expectation and everyone was talking about this was the first funeral they came too that you scan the QR code to get the obituary. Everyone admired and loved the memory blanket. My husband looked like he was peacefully sleeping. He truly looked like himself. Thanks for providing the excellent service during this difficult time in my family life. McCullough Funeral Home is highly recommended by my family.

A bit antiquated. So I came in for my friends father who had passed away. I go to wakes all the…read moretime because when friends need me, I have to pay respects. This funeral home is nice but very simple as far as decoration. It seems like they got stuck in a time warp from the 70's. With its paneled walls and carpeting. Although still a bit dark for my taste. They do have lamps all around, but I think that makes it seem older. Most of the wakes I have come to here are from the neighborhood. Older Polish families, but with the influx of Latinos, times are a changing. I like the fact that although parking lot is small, its still can hold at least 30 cars which of course is not bad. The service was simple, they put snacks in the kitchen (which also is a bit on the older side), and well what else can I say. Would I have my own family for a service here? Ehhh, probably not, but it is simple and I am sure inexpensive. I asked my friend (yes we have a pretty good relationship that I can ask), if her family spent a lot here. She stated the reason they had it at this particular home is because their prices are compatible. But there you go.

My uncle was in hospice and asked my sister to start planning his funeral services. He didn't have…read moreany children and my sister and I stepped in to help. We were very close to him and this was very emotional and difficult to do. We had never had to plan services and didn't know where to begin. We visited a few other locations in the area and were greeted in a very "business" manner. Although we were trying to fulfill our uncles wishes by planning ahead, some of the nearby funeral homes refused to discuss options in detail or show us caskets because he had not passed away yet. Despite my sister having legal documents to prove she was his power of attorney, one gentleman in particular told us that one of my uncles siblings had to be present to make arrangements as that was his next of kin. We left the location feeling very disrespected and disappointed. Im glad we left because upon entering Modell we were greeted by Mari. Our experience from that moment on was one we will never forget. She was very helpful, compassionate and patient. She took her time to show us around, answered our questions and never once did she question our intentions. She allowed us to pick out every detail without asking us for a dime. We then met Gloria and we felt right at home. My uncle ended up passing away later that week and we were glad were able to plan ahead. I can't imagine making arrangements during those difficult times. All in all I have much respect for this place and all of its staff. My uncles services were perfect and Gloria did such an amazing job with his makeup. Modell is family owned and we were treated like family from the moment we walked in, to when they picked up his body at the hospital, to the moment he was laid to rest. Im thankful for their team and I highly recommend their services.

Rev. Jenkins is amazing. Spencer is very communicative. We were told the day before our father's…read moreservice that insurance was not covering the cost so we needed to pay out of pocket. That last-minute communication was unfortunate. The woman working with us to collect payment kept referring to "the machine" that was telling her the amount due. The numbers were not adding up. There was a small amount of a difference, less than $5, between what we were told and what she was asking for. It wasn't a big deal, but it was disheartening that there was not an explanation for this difference regardless of the amount. Their facilities are beautiful and they are professional in their approach. I would like to see the business move to update their payment system to avoid the challenges we experienced.

My mother's visitation and funeral were held at the Matteson location. The staff, from beginning to…read moreend was very professional and attentive to our concerns and questions. The facility is quite nice, with a repast room in the lower level. There was an issue with their media system during the visitation service the night before my mother's funeral service. The staff immediately sought a remedy until it could be repaired. And as promised, the following day, it was repaired.

I had the unfortunate circumstances to have to use Thompson and Kuenstar for a couple services over…read morethe last couple years they were fantastic and helpful and made the service work and day go very smoothly. They have a spacious break area to get away from the service for a nice break.

I think I was lied to. I was immediately directed to Holy Sepulchre cemetery in Alsip to buy a…read moreplot for my deceased husband. All of my close family members are buried at St. Mary's Cemetery in Evergreen Park, IL. As soon as I uttered St. Mary's, I was shut down. My mother's wake and funeral were in 1995, and my brother's wake and funeral were held at T&K in 2017. There was no problem, and our family was satisfied with everything. Both of these times, our dealings were with the same woman. My less than satisfactory experience with my husband's wake and funeral were overseen by a man (I won't even use his name). I've instructed both of my children that when I die, DO NOT hold my wake and funeral at Thomspon & Kuenster.

These are the people you want taking care of you when your loved one passes on. They helped us in a…read moresudden, tragic emergency and were caring, kind, professional & so comforting. Michael L coordinated helping us set up arrangements, making sure we were ok, just a soothing, calming, caring gentleman. Everyone who helped was amazing, welcoming; we felt taken care of at such a time when we were dealing with our brother's sudden death and we had hurriedly traveled from out of state to the Chicago/Skokie area to make arrangements. Thank you Michael L, Maggie, Kayla, Sheila and all Donnellan staffers for guiding & assisting us through an incredibly difficult time. You are wonderful. Your funeral home is soothing & the spaces so attuned to needs of families and you most of all are great. Sincerely, Helen & Noreen

John, Angel and staff are exceptionally professional and kind. Reasonably priced(considering…read moreeverything) This loss of my sister has been extremely difficult and they have helped tremendously. Highly recommend.

Disorganized of paperwork. No obituary done for my Mom after I requested one and paid for one. It…read moretook 7 months to receive my Mom's ashes and urn. Payment was done by multiple payments. There's an overpayment and she can't find the check.

I would not recommend this funeral home. I am sure at one time they were very good. However they…read moreshould now either hire staff, retire or sell. They are doing a great injustice to their customers but not being able to service them properly. For example, for my sisters arrangements, we had to follow up for 3-4 days for them to post the obituary and when they did, they only posted the service hours. Not even her photo or the obituary we had so thoughtfully crafted. She said her daughter in law would do it then she said her worker would do it. It never happened. They did not have her cards made up, they had no toilet paper and no coffee on the morning of the funeral. That is not service and it made things so much more difficult on the family. I just don't want to see other families have to endure this.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

Amazing and high-quality funeral home services! Highly recommend for any cremation, burial, and…read moreother funeral home necessities at a good value. Make sure your loved one is taken care of