My mom and I came here to say our final goodbyes to my childhood best friend mom, Mama Liz. The…read morestaff were very accommodating and friendly. I highly recommend them.

My main complaint was the printed obituary. The 50 requested prints were so dark that the…read moreinformation was extremely difficult to read. A resolve was not offered and when I expressed my disappointment, upon my return from the burial, I was provided 10 clearer copies. Since no other resolve was offered, I am requesting a refund because of the color content and the partially illegible wording on the printed obituaries. This occurred after the service, by the way, so none of the guests received the reprinted copies. Overall, I was very disappointed with the personnel, with the exception of Karen Jones. The lack of communication, the unwillingness to listen and lack of an attempt to resolve the issues I was experiencing that was taxing during an already stressful time. This was not what I experienced previously in 2019 with my father's homegoing

Terrible and small location with very limit parking. No…read morepriest to pray with family and the remembrance cards were simple and basic. U couldn't bring water or snacks for those attending services. I wouldn't recommend this pkace

We had services here for a friend. I have never encountered such rudeness to the family of a loved…read moreone in my life. Unbelievable!!!! We couldn't bring food in for over an hour because they were having a meeting. Apparently they didn't know they booked a funeral that day. There was a few crumbs on the floor (there was children there) we didn't have a chance to clean yet and the funeral director walks through and says it looks like people couldn't find there mouths.REALLY.!!!! I could go on about the rudeness it didn't end there but I will never go back to this place or recommend into any One absolutely terrible.I have to press a star for ratings and that's too much

A bit antiquated. So I came in for my friends father who had passed away. I go to wakes all the…read moretime because when friends need me, I have to pay respects. This funeral home is nice but very simple as far as decoration. It seems like they got stuck in a time warp from the 70's. With its paneled walls and carpeting. Although still a bit dark for my taste. They do have lamps all around, but I think that makes it seem older. Most of the wakes I have come to here are from the neighborhood. Older Polish families, but with the influx of Latinos, times are a changing. I like the fact that although parking lot is small, its still can hold at least 30 cars which of course is not bad. The service was simple, they put snacks in the kitchen (which also is a bit on the older side), and well what else can I say. Would I have my own family for a service here? Ehhh, probably not, but it is simple and I am sure inexpensive. I asked my friend (yes we have a pretty good relationship that I can ask), if her family spent a lot here. She stated the reason they had it at this particular home is because their prices are compatible. But there you go.

My uncle was in hospice and asked my sister to start planning his funeral services. He didn't have…read moreany children and my sister and I stepped in to help. We were very close to him and this was very emotional and difficult to do. We had never had to plan services and didn't know where to begin. We visited a few other locations in the area and were greeted in a very "business" manner. Although we were trying to fulfill our uncles wishes by planning ahead, some of the nearby funeral homes refused to discuss options in detail or show us caskets because he had not passed away yet. Despite my sister having legal documents to prove she was his power of attorney, one gentleman in particular told us that one of my uncles siblings had to be present to make arrangements as that was his next of kin. We left the location feeling very disrespected and disappointed. Im glad we left because upon entering Modell we were greeted by Mari. Our experience from that moment on was one we will never forget. She was very helpful, compassionate and patient. She took her time to show us around, answered our questions and never once did she question our intentions. She allowed us to pick out every detail without asking us for a dime. We then met Gloria and we felt right at home. My uncle ended up passing away later that week and we were glad were able to plan ahead. I can't imagine making arrangements during those difficult times. All in all I have much respect for this place and all of its staff. My uncles services were perfect and Gloria did such an amazing job with his makeup. Modell is family owned and we were treated like family from the moment we walked in, to when they picked up his body at the hospital, to the moment he was laid to rest. Im thankful for their team and I highly recommend their services.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

Ms. Porter, the funeral director of Grace and Mercy Funeral Service black owned & Ms. Porter, was…read morevery professional, caring, very attentive to my needs & understanding to my financial hardship with laying my father to rest. Ms. Poter worked with me & my family every step of the way due to my traumatic time with grieving over my loss love one. Ms. Porter was nurturing to my mental state. Ms. Porter set up a gorgeous Service & gave a Blessed & Beautiful service for my Father. I will forever recommend Grace and Mercy Funeral Service to any family that's looking for compassion, patience & understanding in there traumatic time with losing a love one with carrying on the burden for Funeral arrangements I recommend Grace and Mercy Funeral Service Ms. Porter is the Greatest in serving the community with profession & care for your loss & support for the family. Iam truly grateful for your Service patience & support & I thank you for giving me & my family your support & your act of kindness with assisting me at my distraught, financial hardship time with bringing my father home. Thank you, sincerely yours, Kim

Their name really speaks for them. Grace & Mercy Funeral Service people are caring and supportive…read more They not only provided us a top notched funeral, but the really ministered to my family needs. They are called to this profession and it shows. They give quality services at very reasonable prices. They ARE my family's Chicago funeral home from now on. God bless them!!

My family have used Geisen's for as long as I've been alive as a funeral home of choice and we have…read morealso visited here more times than I personally care to count. They're the best though, always helpful, kind, and everything is always spotless. For sure one of the best funeral homes I've ever been in, I basically compare all others to this one.

While office work was efficient, the experience with viewing was exceptionally disappointing…read more Despite my providing a photo board early, my family member didn't appear normal with his mouth stretched. His skin was actually gray-without color- and had gray blotches on his cheeks. It didn't look like him. A rosary was added without permission. Family members were not allowed to enter at the beginning of the viewing until the person who made arrangements arrived. The ordered food through Geisen was there but not opened for guests, who were unsure if it was for them or was to be taken back to the house. Guests also had trouble finding the guest book to sign as it was placed behind an open door. The person in charge continues to be there and though she was apologetic, her leadership for the experience doesn't replace the experience which should have been a different one for a grieving family.

We worked with Hann back in 2009 for my FIL and most recently for my MIL. The service we received…read morewas like working with a family member. Rose is such a genuine person. She is professional, sweet and knowledgeable. I would recommend them to anyone who wants that above and beyond personal service.

Hann funeral home did a wonderful job at making a difficult time so very comforting. Rose did a…read moregreat job. Everything went smoothly. Thank you

This was my first funeral at an actual parlor. It did give me that Undertaker the wrestler feeling…read more It was clean and old school.

Pre-need, I planned my cremation with Normal Williams, President and Funeral Director. He was…read moreextremely helpful, informative, supportive, and generous with his time. I bought a basic cremation package and a very attractive wooden box for my ashes. There was no pressure whatsoever to buy anything more expensive. The funeral parlor has a very attractive chapel that could be used for services for people of any religion or no religion.