I highly recommend OnPoint Appraisals. I am a realtor and have worked with appraisers and their…read moreappraisals throughout my 25 years. This was a difficult appraisal because it is a Custom home in a location with few recently sold comparable properties. Ryan was very professional and knowledgeable. He was thorough in reviewing subject property and reviewing the comparable properties with a very detailed analysis to determine the house's appraised value.

I highly recommend OnPoint Appraisals. Sarah, the office manager, was professional and friendly…read more When I explained what was needed, she was confident and knowledgeable about the process going forward. She indicated who the appraiser would be, Ryan, and gave a brief description of what Ryan would be doing once he was at my home. Sarah stated the pricing clearly and the form of payments accepted. I was pleasantly surprised, that the appointment was only a few days out! Sarah explained, that once Ryan finished at the home, it would be about 48 -72 hours to receive the finished report. Ryan arrived at my home just a bit earlier than the stated time frame. (Okay by me) he was friendly, professional and ready to work! Ryan worked his way from the outside to the inside, measuring and snapping photos. When finished he briefly explained what to expect next. As promised, the appraisal report was delivered within the 48 to 72 hour time frame. The appraisal was typical of a residential appraisal including all of the details and information, Ryan used to come to his final appraisal. Thank you, Sarah and Ryan of OnPoint Appraisal for exceptional customer service...Brenda

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

Even though I wasn't ready to order an appraisal, Steve Leavitt took time to answer my questions…read moreabout my property and in the process showed his knowledge and experience.

In late November, my wife lost a 1 ct. old world cut diamond from her engagement ring setting at…read moreWalmart. Naturally, she was upset and since it was an inherited diamond with great sentimental value, it made the pain even worse. We located Tom via another website (A's List) and he made a next day appointment to appraise the loss for our insurance company's claim. The policy did not cover "wear and tear" and I was impressed with Tom's integrity that he didn't offer to change the appraisal. He correctly cited that the prongs had broke from wear over time. Fortunately, our insurance company did settle the claim in our favor, but the value was based upon an appraisal in 2002 and today's retail value was significantly more. Tom is a third generation Jeweler and he offered to locate an old world cut diamond via his family in New York, who specialize in estate sales. Within a week, he located a slightly larger old world cut diamond with near-perfect specifications that matched the lost diamond. The price was very fair and my total out of pocket expense was $500 to replace the diamond in a new setting. When my wife and I viewed the diamond the week before Christmas, we took several other diamond pieces to have the settings examined. Two items needed repairs and Tom performed them at no charge. The new diamond was placed in a better setting than before, but still using the original ring. Tom made a trip to his Chandler location to deliver it on Christmas Eve afternoon. I highly recommend using Tom's services. I have no doubts about his integrity, quality of repairs and his appraisals. He is very good at communicating via email and he responds to any questions rapidly. I would not hesitate to use his services exclusively in the future.

I had an appraisal done on a ring. Tom got me in fast, is friendly and professional, and provided…read morethe report in a timely fashion. Highly recommended!

I met with Tom to sell some jewelry. He was prompt, friendly, and we talked about our common…read moreInterests and places we have lived. The process of selling the jewelry was so easy and fair.

I went to LaGravinese for my wedding ring appraisal for insurance purposes. I called him over the…read morephone to schedule an appointment, and he answered right away, finding time on a days head notice to fit me in for an appraisal. He kept the ring in front of me the entire time, and was talkative through the process, which only took about 30 minutes. He followed up with the appraisal in an email the next day, and it was a simple upload for the insurance company. Overall, great experience, really easy, ring was in my sight the whole time, and Mr. LaGravinese was nice and a pleasure to talk to! Recommend!

Mark was wonderful to work with! He was able to help me get my item appraised in the same day. He…read morewas efficient, knowledgeable and very sweet. I would recommend him to anyone and I will definitely use him again in the future!

I was referred to Mark Skarupa by one of the most reputable jewelry stores in Scottsdale, and…read morealthough they set my expectations very high, Mark met and far exceeded those expectations in every way. His knowledge and experience in the industry is unsurpassed, and his appraisal professionally done and detailed in every way. His flexibility in setting up a meeting time and place, made it even easier for us to complete the task. If you need a professional appraisal done, I do not think that you could find anybody better than Mark!

Family run. Gemologist knows his stuff! You'll receive personal service every time you visit!!read more

Needed a battery change for a TAG - super fast and friendly. Yeah I'm coming back for sure...read more

Very professional & detailed appraisal. I am very pleased with the service and do not hesitate to…read morerecommend.

Joanna is very knowledgeable, helpful, really friendly and prodessional. She helped me sort through…read morea whole bunch of stuff, gave great advice and generally provided a great experience. Highly recommend