I don't know how this place stays in business. I have had four different experiences with Getty's…read more First one over a year ago. Went into the store and inquired about solid surface counter tops for kitchen and bathrooms. They took my name and phone and said they would contact me. NO CONTACT! A year later at the NEW fair we left our info--two months later, NO CONTACT! Last week, we again went into the store and found no one there for five minutes when someone appeared from the back. We told him of our fair experience and he again took our info. Now here we are four days later with no contact. We've had it, These guys are not hungry.

Getty's Flooring is a wonderful business to deal with. They have excellent customer service,…read morereasonable prices and expert installers. They installed new carpet and did a vinyl repair in my Mother's home. I was very pleased with the quality, the price and the installation. I would highly recommend them.

We had the best customer service and install that I could have hoped for. JJ Pride-Olsness was very…read morehelpful in giving me an immediate quote and helping me select pad/ carpet that I would be happy with in my needed space. He was super friendly and knowledgeable. The day of my install was seamless- Vic and his crew were fast and did a great job- very friendly and I couldn't have asked for more. Highly recommend.

It's refreshing to deal with a business that really cares about their customer. Dealing with…read moreDebbie was a pleasure, she knows the products she sells and what will work best for your home...we bought Shaw vinyl brand. We where very pleased with the installation. The crew of 5 that installed our purchase knew exactly what they were doing, very professional, on time each day as promised and floors looked amazing. This crew has been together for about 20 years, that says allot about finished result. Price paid was about 12 percent less than closest estimate and we could not be happier. We can recommend Carpet Barn without any hesitation. Again.....a big thanks you to Debbie.

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Great floors did a beautiful job on two of my listings. Made all the difference in the world and…read morebasically sold the houses !

Five years ago I had a great experience with Great Floors on a carpet install for a home I was…read moregoing to sell. What a difference 5 years can make since I've heard Lowes has purchased Great Floors recently. I'm selling another home and the customer service was far below acceptable. I was told a crew would install the new carpet. Only a one person crew showed up for the install. Old carpet came out in 2 pieces and new carpet went in in 5 pieces most likely because contractor could not handle carpet weight in 2 pieces. I now have showing seams every 4' to 6'. We were told that Great Floors would make it right by our salesman but that was another lie. Also I was lied to about the warranty transfer to the new owner of the home. They refuse to make anything right. I will never use or recommend Great Floors to anyone ever anywhere because of the lies and excuses we have received from the Coeur D' Alene store.