Everyone who works here is kind, knowledgeable, and treats customers and phones with respect. My…read morehusband and I have both taken our phones to them, even though we never buy fancy phones. These people really help us! Late in September I got a new phone and the young lady who works at Phones Plus was so kind. She set up the phone for me, transferring all my contacts and information. She also listened to what I wanted in a phone case and ordered me something protective enough it stood up to me traveling for a month! When I returned from my trip with almost no memory left, since I took a lot of pictures and video, I called to ask about memory cards. They don't sell them but I was directed where I could find them. So I brought my new card in and the young man who runs the store patiently installed the card, then taught me how to transfer my files to the memory card. I am so impressed with this shop! With service like that I am inclined to LOOK for things I can buy from them.

I have been treated very well every time I have a problem with my phone. I would give them 10 stars…read moreif I could.

They charged me $200 and did not fix the problem when it was brought to their attention that I…read morestill had the same issue they would not issue a refund and gave me poor customer service at all times.

Still haven't received refund of overpayment don't recommend this company at all. I've tried to…read morereason with them and provided proof and still no response

The tech person was knowledgeable, friendly and thorough. He was able to fix my problem within one…read morehour so I did not have to pay for extra time.

I've needed their services twice and both times they were knowledgeable and quick…read more It felt like the IT support I'd come to expect at work, but for my personal computer.