Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

DONT WASTE YOUR TIME HERE!!!! NOT HONEST!!!!! They presented an incomplete quote then let days…read morepass without contacting me, resulting in extra cost and time on my rental car.

This caliber Collision was awesome! Helped fix my car fast and with care. will be coming back !read more

Disrespectful and irresponsible staff squad. Went to have my car fixed for a rear end, car was…read moremostly fixed and for things that didn't get fixed I requested fixing, the response was that if it was something simple to fix they would fix it but never came back to it. Additionally, the insurance requested an inspection for supplemental damage and when I came for that inspection the guy who did the inspection argued my comments and I told him to please send his notes from the inspection to the insurance. A month passed and the insurance received nothing from Caliber, called caliber and spoke to the guy that inspected the car and asked him if he sent it to the insurance and he said that he guesses he didn't, I told him they expected that a month ago to what he proceeded to reply: I am not gonna be assisting you with committing fraud" to which I replied I only came back per the insurance's request and asked him to repeat what he said, he avoided it. Told him I wouldn't continue dealing with Caliber, hung up. This was back in March and we are not in May. That same day I called their HQ and they responded saying management would contact me but to this day I have received no response. Avoid this place, is not worth it.

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

My experience with them replacing the back bumper and calibrating the damaged object-detection…read moresensors of my Subaru Outback 2019: Time - It took them 26 days to complete the work - I spent around $500 on Uber and car rental. The job - the bumper matching color was really great - though the car was returned with dust on the seats and overspray on the back windows. Somehow inside the dark tint. They tried to clean it, got better, but it was still there. The (faulty) sensors - short story: I went back there 3 times plus 2 times to a Subaru dealer, who said - "they did a poor job here - one sensor not working and 3 of the 4 holders crooked." This after having to pay $180 dollars for Subaru's diagnostics, and around $700 to fix it, which State Farm agreed to cover the majority while I'd pay $163 dollars. The verdict: - Great paint job (customer service too) - Headache, wasted time/gas & stress for a half-done job - Extra 850 dollars (on top of my 1k deductible) - Using my insurance again to cover their half-done job - A dusty car with overspray on the back window

Great work guys! And affordable. Service was excellent Travis. Ask Travis and he will guide you in…read morethe right direction.

Expect nothing but the best from S&S. Had them work on my car for the second time this week they…read morecompleted the task before expected and were very friendly. Cheaper rates, faster time, and honest people! Got my car looking better than when i bought it!

Lindsay's did an AMAZING job on our Subaru Legacy!…read moreWindshield replacement and roof dent repair after a buzzard strike. Everything recalibrated PERFECTLY, windschield and roof look BRAND NEW! You cannot tell anything happened to this car! Reasonably timed repair and VERY HELPFUL staff! Thank you Lindsay's!

The owner is honest, nice and knowledgeable. The staff is top shelf and the work they did to my car…read morewas perfect. I won't go anywhere else if I need the right job done. Forget the chains, support local- so glad I did. Never been more impressed with a business and I'm telling anyone and everyone to use Lindsays.Thank you for fixing my car.

Impeccable service speedy delivery and most importantly, quality work divine and Manuel gave me…read morefive star service‼ I highly recommend this team.

My son brought his car there to have his bumper repaired and 7 weeks later we are still waiting to…read moreget his car back. He was told his part came in damaged THREE times. Now his car has been sent to be painted and weeks later we still don't have his car back. Every time he calls he has been told a few more days.... At least be honest with how long he will not have transportation to get to work.

I used Bruce's Body Shop on Broad Street for the first time last week and the experience was above…read moreboard. To begin, the shop is impeccably clean, along with the waiting area for customers. I love this! What a departure from the traditional greasy shops everywhere else you go. Kyle, the service manager, is extremely efficient, knowledgable and easy to talk to--really, just a super nice gentlemen. He makes body work easy to understand for a lay(wo)man like myself and immediately put me at ease. Most importantly, I felt the price of my job was super reasonable, especially after comparing it to Toyota who was going to charge me double the price for the same job! And Haley has such a pleasant disposition and adds a warmth to the atmosphere. Overall, it was a delight to work with Bruces. While I hope I don't need additional body work in the future, but should I need it, I will definitely be a repeat customer. Great shop, great people, great experience! Nice job, Team! Sincerely, Ms. Knight

I'd give them zero stars if I could! Bruce's auto shop is pure trash. My father and I took my mom's…read moreJetta in to get worked on after it was in a wreck and they had the car for 3 months. When we got it back, the door didn't open, the window didn't open, the door panel was missing bolts so you can lift on it, the amount of bondo and missing body lines was so bad, they ruined the headliner and on top of that they got mad when we confronted them in front of customers and kicked us out. When I went back they had the cops waiting for me and when I went in I got kicked out it before even getting to talk to the manager. We went above them and started a dispute and got the money back since it was absolutely all of their fault and crappy business practice. You'd be better off spray painting your car in the back yard than taking it to these hacks. Avoid Bruce's like the flu!

I've used Caliber Collision on two different occasions. I chose to work with them a second time…read morebecause my first experience was so lovely. Here are some great things they do: - consistently communicate with me about the process and status - conduct business professionally and personably - stick to their promises and timeframes - share knowledge and explanations about the work - provide excellent work and customer service Courtney and Pat have been so pleasant to work with! Should I ever need car repairs done again, without hesitation, I will return to Caliber Collision. I highly recommend them!

Over four months of unreturned phone calls. Two visits for estimates never received. I should…read morehave moved on long ago but they are so close to home and my car is driveable.

Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

I met Dave over 30 years ago (playing racquetball; what a ferocious competitor!). For over 3…read moredecades (lord I'm getting older!) I have trusted Axselle Auto with all my family car (s) repair needs. Service is always completed as promised (usually faster). When I'm in a jam, they can schedule a loaner vehicle so that I can get to work. And they are always transparent when I have questions about a repair or charges on my bills. For peace of mind, and a safe motor vehicle to transport my family, I rely on Axselle Auto and their friendly staff.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.