1. McDonough Crossing Cleaners

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McDonough, GA

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McDonough Crossing Cleaners

3.0 (4 reviews)

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3 months ago

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Spotmaster Cleaners

Spotmaster Cleaners

(3 reviews)

$$

I have been using Spotmaster for all of my dry-cleaning and alterations for over 10 years. They…read moreprovide very good service at a fair cost. I support local small businesses as much as I can.

I'm not the type of customer which responds to blatant disrespect well. I brought a suit in that I…read moreneeded cleaned for a trip for the following day. I arrived right before 9 am. Most dry cleaners if you arrive before 9, they can get it done the same day. I was promptly told that their cut off is 8. Ok...no problem. Mind you I walked in with an arm load of clothes. I than asked if they could make an exception for this one suit. Everything else wasn't needed. The woman took it reluctantly and said it would be extra. Ok rush job...extra. Ok. She than said "$20...cash only" Really? In looking at your card machine. "Rush job...cash only" What is she the Cleaners Nazi (like soup Nazi from Seinfeld). I actually thought I must be getting Punk'd. I return to pick up my suit and I wanted to make sure I was clear on the payment method. As I was looking at a fully operation card machine. She and her husband (I'm assuming) said yes cash only for rush jobs. I promptly paid them and let them know I wouldn't be returning. That was poor customer service both in their tone of voice and putting stipulations based on a "rush job." His response was "Ok...we don't need you to come back". You don't have to tell me twice. I'm new to the neighborhood. They won't be getting my family's business again. By the way, they wouldn't get any stars, but I had to give them one to post this.

McDonough Crossing Cleaners - laundryservices - Updated October 2026

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