Went through drive-thru because I needed something quick and easy. I got neither. Sat in the left side lane of the drive-thru while about 5-6 cars in a row were serviced in the right lane. Simple order: quarter pounder, large fry, plain cheeseburger, and McCrispy Deluxe. Can't believe they actually got the cheeseburger correct by the way they screwed up the McCrispy. What was supposed to be a crispy chicken filet with lettuce, Roma tomatoes and mayo was a soggy, cold chicken filet with (I'm not joking) about five strands of lettuce - and that was it. No sauce, no tomatoes. The quarter pounder was so cold I had to heat it up when I came home. Spent almost $20 for garbage. Never again. read more

After 35 minutes in the drive thru I still have yet to order, so I left. I started 3rd in one of 2 lines. This is the reason I rarely if ever go to McDonald's restaurants. read more

Worse McDonald's ever!!!!!!!!! Sometimes, they drive thru work faster on the right &other times it moves faster on the left!!! The teller taking the orders does NOT ever switch out properly & take 1 lane then the other lane. So many people will move forward before you, even if you arrive first!!! It is ridiculous!!! Figure it out, people. read more

Some of the food was undercooked & some of the food was stale & old. After confronting staff about undercooked food, she replied with "bullshit" and just put stale fries on top of the undercooked. The manager was so beyond rude. Do not go here. read more

Not even worth mentioning. But, if Xenia is supposedly known for its hospitality, shouldn't someone alert them (Xenians) that their children and grandchildren are ruining their reputation. Almost all the fast food joints in Xenia are rude and lazy. This one is just the cake topper. read more

After placing to go order, got food in 8 or 9 minutes. Waited 25 MORE minutes for a slushy. I asked for fresh food before I left and was told no. Food was absolutely inedible. This restaurant is disgusting and dirty and the food is worse. read more

Sitting drive through while I guess they are hanging out with there friends for 20 dam minutes I'm just glad I cought it on my dash cam will make a great YouTube video but Will NEVER GET MY BUSINESS AGAIN the service was terrible ..............................................still here30 min now.....Holley crap so they messed up my order I had to tell multiple times and after I told the manager and he went to fix it was STILL wrong. Close that place down do the world a favor read more

Exceptionally dirty restrooms. Both men and women. Doesn't look like anyone has cleaned them in days.

Prices are way too expensive! It definitely doesn't cost this much money to create this meal; let alone to pay those bills! Good night this is ridiculous! GREED! read more

McDonald's - 1 extra value meal is now -- $8.26 Wow! Recall these being less than $2.79 each! Ridiculous- prices! - Burgers Near Me - Xenia, Ohio

They said the food was ready and had to wait for it and got my cheese burger order and had to wait even longer for the workers to make the new burger get it right on the first try read more

They gave me a mutilated burger that cost 7 bucks and gave me the wrong drink all while making me "pull up" and wait for it, which I was not upset over, but then they gave me this. read more

McDonald's - a hamburger and lettuce in a box - Burgers Near Me - Xenia, Ohio

I came to this Mcdonalds today with my family including a 1 year old to celebrate my 13 year olds first volleyball game at the Y this season. We ordered inside to eat in, and when I ordered on the do it your self terminal and paid the extra tax to eat in, the receipt printer never printed a receipt (must have been out of paper). So naturally I didn't see my "order number" (7000 something), and only had our table tent. The Mcdonalds employees kept on calling at the counter as if every single order was to go all bagged up, "order number 7568" and there was complete chaos with all of the people eating in, so naturally I didn't want to dig inside each bag in case it might be someone elses food. So I finally found mine, they didn't give ANYONE their drink cups and I heard another worker saying who is on front counter, and they replied no one right now. I wanted so badly to just walk to two feet behind the counter to grab my three cups before all of my food was ice cold. There was zero access to napkins, and to top it off their bathroom floor was sopping wet with no wet floor sign, and my almost two year old who can walk extremely well for her age slipped and fell based on the sheer greasiness of the bathroom floor combined with water. They wouldn't give us ketchup. My bun was hard and old. But the absolute icing on the cake was earlier when I couldn't get the cups that I paid for the person who finally was assigned front counter came in taking orders with an ipod ear bud in one ear barely paying attention to the customers, I said, "Can I please have the cups for my order?", and she replied very arrogently, "ya, I know I'm obviously getting them." 0/10 experience, we will never be back. read more

absolutely horrible took 25 minutes to get the food also me and my brother got food poisoning

cold ass fries, the sprite from the soda machine didn't even taste like sprite it's dirty here read more

absolutely terrible, I came in half an hour before closing and they refused to let me pay after I ordered and kept repeating that the place was closed. Ended up going thro the drive thru (after they said the were closed) and it took 20.minutes for a nugget meal and it was cold. The AI that took my order was super confusing and hard to understand. read more

I went through the drive thru today for lunch around 1:30. There were about 5 cars in front of me in line but i was in and out in under 10 minutes! The guy taking my order was super nice, asked me how I was, thanked me after I ordered and told me to have a nice day. Was also really friendly when I got to the window to pay. The lady at the second window who gave me my food was very sweet also. My food was hot and exactly as I ordered it. My only complaint is that my fries didn't have any salt on them but I salted them when I got home and since they were hot and fresh, they were perfect. I wish every experience I had at McDonald's could be like this one. read more

Don't let Brandon deal with your issues that you have with your order. He is a manager by the way. He likes to get rude over the phone , doesn't let you finish your sentence, cuts you off , calls you a liar, etc. I hope to see your supervisor soon you do not deserve a manager position talking to customers like that whatsoever. The fact that me a customer payed 20$ for a order and waiting over 36 mins to get the food just for you to call me a liar about something that wasn't in the bag is just foul. After this experience i'm done eating fast food. read more

Morning crew is great and friendly. The night crew is unfortunately awful. I visited at around 10:00 one night and two employees were screaming at one another. I also recently placed a drive through order and left after over 25 minutes when the line had only moved forward 4 cars. At the rate it was going it was going to take over an hour, so I cut my losses and didn't get the food that I paid for. read more

I pulled into the drive thru lane closest to the building a little before 11:00 am today. When I pulled up to the speaker I was not acknowledged at all. after sitting for about 6 minutes I finally tried to talk and was told "it would be a minute". Watched 4 cars put in orders and pull through the second lane and no one ever spoke to or acknowledged me. I waited for a break in the other line of cars and pulled away. I was in line for 12 minutes all sitting directly at the ordering screen. poor customer service! read more

As a man who lives with his kindred and peer, cheap food is the way of life. We as humans thrive off of nutrients. But at some point one has to question whether not poverty is worth venturing into. This branch of macdonalds is the most obscure, horrific, and down right abominable establishment I've ever been to in all my days. Worker? Trash. Food? Garbage? The vibes are an utter disappointment. Door dashing it? Don't get me started. read more

Horrible nuggets. Unfortunately we picked up a 10 piece nugget meal along with two six piece happy meals. That's twenty-two gut wrenching nuggets. I am guessing these were left over from last week. It's been a while since I have had anything good from this particular location. Half the fries were good and the other half must have been from an old pile. Will not be going back. read more

McDonald's - Nuggets?? - Burgers Near Me - Xenia, Ohio

I don't know why it keep going here. Hamburger: cold. Fries: put in oil that wasn't hot enough, therefore soggy and grease laden. Drink: What? You want a STRAW with that? At least I threw the fries away. Not as much caloric damage that way. If only Wendy's hadn't been so busy... read more

After 10pm the restaurant will not take your order in a timely manner. I am the next person in line for ordering and have been sitting for well over ten to fifteen minute (and I'm being careful not to exaggerate.) read more

As noted in the previous reviews service was very slow in getting your food. There was a long line of people waiting around. I ordered mobile and did not help speed. At noon There were about 8 workers I saw and one on lunch break. It seemed very disorganized as the manager was bagging orders. Should the manager be managing? When I got my2 order of mc chicken strips I thought the texture was strange maybe could have cooked a few more minutes. No employee was assigned to the dining room. The drink station was a mess with drink spills and trash all over. There was a wet floor sign in front of the counter but the floor had not seen a mop on weeks. The tile floor was very dirty. And to top it off there was no toilet paper in the ladies. read more

Slow, Terribly slow. Waited 20 minutes (inside) for a sandwich and hash brown at 9:30 in the morning.

Service was absolutely awful I ordered 2 double cheese burger with only cheese and lettuce and small fry bundles and another cheeseburger bundle with only Mac sauce and lettuce and small fry and a kids meal 6 piece nugget with no apples just a small fry (which I was told came w it bc I even asked) then she rang it up wrong. I paid double what the 2nd lettuce and cheese bundle should have been I paid 4$ plus 2$ for a small fry that should have been with it to begin w but had to pay for the fry even tho she rang it up wrong and didn't listen when I stated it very very clearly. Then I didn't get the double fry in my kids meal which would be a small fry like I was told by the SAME worker. Instead got apples worker became very snotty. Since getting home I have tried to talk to a manager almost 10 times calling and nobody wants to answer their phone. I will absolutely never ever spend a dime here again if ur in the area and want mcdonalds I wouldn't go to main st. Take the extra min or so and drive to Detroit mcdonalds. read more

ACCEPTS FOOD STAMPS! I took my daughter to this restaurant and let me tell ya! It was so good I left her there. Great service and the bathroom was only mildly sticky. read more

McDonald's - The friendly staff - Burgers Near Me - Xenia, Ohio

Worst experience ever. So disappointed. The boy working was extremely unprofessional, the first thing he said when he opened the window was "this place makes me want to die and i hate the people here". That's never how you speak to your costumers. Then he proceeded to refuse to give my sauce for my fries. read more

Don't even wanna give them any star but I have to pick one so i can post my revie. Absolutely the most god awful place ever. This place is the absol worst place I've ever been to. They make you wait 35 mins before they even ask what your order is an rush you as your trying to place your order. toni I got the window slammed in my face after being yelled at saying my order isn't gonna be taken. Then I called to ask why and I got told to stop calling and they blocked all my calls so I couldn't talk to anyone an mind you all this is coming from a manager who refused to give me his Name. read more

This place sucks. The drink machine is horrible and they always make excuses. The employees are lazy and our food has been messed up multiple times. I recommend not going here. read more

The stupidest visit ever, got to watch four people stand around while two worked. It took twelve minutes sitting in drive thru plus another 18 in line. Once I finally got my order home we look in the happy meals for the kids and my daughters didn't have a hamburger in it. When I tried to call it wouldn't go through and said the line was busy, I tried for fifteen minutes in rapid succession, it seemed to me the left the phone off the hook so they wouldn't have to answer it. read more

Possibly the best McDonald's In Ohio. I only went through the drive thru but my order was correct, the person who took my order was friendly and professional and the entire process went smoothly. All firsts for Mc Donalds I have visited in Ohio. If you are a Mc Donald's fan and are anywhere close to Xenia I recommend this location read more

Waited in line for 40 minutes with no service. Awful customer care. Pulled up to the Order here and was told to wait and waited for another 15 minutes before leaving. This is a embarrassment to the McDonald's organization and very unprofessional. read more

This is, hands down, the dirtiest and slowest McDonald's I have ever been to. The floors are filthy. The tables all need cleaned. I'm afraid to touch anything. Got here before 11 a.m.. they're not that busy. Makes me wonder about the cleanliness of the kitchen. Yikes read more

There are reasons people drive across town to visit the McDonald's there, all while passing this McDonald's. While placing a "very simple" & "small order" there was constant bickering by staff regarding the lack of personnel working, all while the 10-15 associates were tripping over each other to do their jobs (i.e. way too many people working). Four off the clock associates took it upon themselves to walk behind the counter and bicker about various things with the current "on-the-clock staff", which took all attention from customers waiting to place or receive their order(s). 20 minutes had gone by while orders were received by customers that had orders taken after my order had been placed, I was looked at in a strange manor by the young lady behind the counter as she asked me "are you still waiting on your order?" I informed her "yes ma'am, I am still awaiting my order". She apologized and informed me that it had been erased off the screen but would be made again. 20 minutes later, all the while of not being noticed after the first time. Another customer informed the same young lady that she thought I needed to be next since I had been there a while. The young lady asked me if there was something I needed, then almost immediately realized my order still had not been given to me. I informed her that before all I wished was my food order I had paid for, however now I would like a manager. She promptly tracked down a manager, the same manager that had passed by many customers backed up half-way through the store to place an order and yet never spoke a word of "I'm sorry for your wait" or to assist the struggling young lady trying to take orders all by herself. I informed the manager to take care of the rest of the order in her hand for another customer and I would talk to her after. She finished the order and asked me what she could help me with. I informed her I absolutely do not like to complain and never ask for compensation, however after waiting for approx. 45 minutes for "two-dbl cheese plain & large fry" I felt it was very important to let her know my displeasure and that I was not impressed with the service. The manager asked me what exactly did I order and she would have the order made, then said if she could get me anything else. I said just my food and she said she had (and I quote) "these free-bee things" and handed two to me. Less than a minute later, the order was on the counter. I would like to add, the only person that said any form of an apology was the young lady. As it seemed by the demeanor of body-language by the manager that I was inconveniencing her. I will also add that even with "two" free meal tickets, I may never use them. Due to I am not sure I will ever step foot in that establishment again. *The customer is NOT always right. However when there is a valid issue then please take care of your customer, as it may be your last. read more

Terrible. Not clean and very poorly managed. Manager was dirty, not wearing a mask, and texting for 5 minutes straight on his phone. Corporate McDonalds needs to fix this place. read more

Really disturbing treatment of paying, yet homeless customers. A group of older guys who had been there longer, only drinking coffee, and getting free refills from the woman cleaning the tables, were apparently no problem. I am NEVER coming here agai read more

This place is ok for a McDonalds. They always seem to be busy but things move pretty good through the drive through.

This is honestly the worst McDonald's I've ever been too. When you go to McDonald's you expect to get food fast, they have no understanding of the word "fast". The worst part of the experience by far is the customer service is unprofessional as hell !!!!!! Sooooooo unprofessional read more

If I could give zero stars I would this place has bad service, food that is either burned or fried that are cold, and makes you wait forever. trash read more