Last few times I have came here for breakfast I've had to wait for something as basic as hashbrowns. It would be understandable if they had 800 cars in line but they had me and another car and the car in front of me ordered 1 which means they didn't plan their drop times. I didn't wait 2 minutes I waited full cook times which indicates they simply ran out. That is completely unacceptable. read more

McDonald's - Fast Food Near Me - Wright, Florida

a manager that works at the McDonald's and the address is 1083 Beal pkwy and she is extremely rude and disrespectful to the employees that is two young ladies that I know of that works there that she was extremely rude to one of the young lady. She asked her if she had a mental reason she was so slow and the other young lady, she was so mean to her she almost made her cry. . The manager's name is Miss Brooks and she don't need to be a manager over anyone she is absolutely cruel.. I will never go to that McDonald's ever again. She is absolutely and mean to her employees and she does not need to be over anyone. read more

It's McDonald's. I went through the drive through. Ordered my food. Didn't wait very long and received what I ordered.

McDonald's is a definite go to once in a while! I love their ice cream cones and hot fudge sundaes. However, they no longer serve nuts with any sundaes. . Oh well, the upside is I may always ask for fries without salt! Filet O Fish with tartar on the side. I forgo the cheese, pasteurized no thanks. I am not elated with the self serve kiosks they have now as I cannot ask for fries without salt easily. You maybe able to, but the employees are always grinding and I don't think they want to tootle me in utilizing the kiosk. The stores are generally always clean and easy to use. Ray Kroc was an excellent business man and I am sure he is proud of his heritage he passed on. If you ever read Mr. Kroc's history, you'll probably chuckle because he sold his French fries for 10 cents at the time..... WOW...He never wanted to gouge his customers!! Thank you for the great service! read more

I know, I know.... its McDonalds! But... I gotta say something. First, if you are looking for a burger, save yourself the tastebud disappointment and drive the extra 30 seconds to Culvers. I have tried this specific location several times because, you know, convenience. Convenience is not a word in this locations vernacular. There is nothing pleasant to say about this location. The burger patties ALWAYS taste like 6 month old shoe leather. Wayne Gretzki could coach hockey using these things as pucks. Staff... they are always bothered by your presence and its noticeable as soon as you walk in or hit the drive through. Dont expect a warm smile or an upbeat greeting. This location seems to loathe business. The staff also seems to have a love affair with ketchup. Expect an enormous amount on every burger you order. I know we have ketchup lovers out there but I believe even the amount this location uses would turn even the most ardent supporter into a tomato hater. If there is ever a shortage, point fingers at this culprit. DO BETTER! read more

To say this place is a dumpster fire would be unfair to the dumpster! During my visit three people came back with improper orders, not including myself. A fourth asked at the counter asked if he needed to check his order because a lot of people were coming back with wrong orders. The woman at the counter insisted his order was correct. I encouraged the gentleman to check his order. He did and BINGO! WRONG ORDER! Five bad orders within 15-20 minutes time? INEXCUSABLE! I come here very infrequently because this is the norm for this restaurant. During my last visit a young lady brought a sandwich back to the counter and said something quietly to the person behind the counter. At that point the employee turned around and screamed, Yes screamed to the kitchen: "Could I have a Big Mac without hair this time!? And yes, the lobby was moderately full and everyone turned around. Bottom line, this restaurant needs a check up from the neck up! read more

Ordered nuggets got tartar sauce. This place is terrible, I wish I could give them zero stars!! read more

McDonald's - a hand holding a box of food - Fast Food Near Me - Wright, Florida

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Soda was bad fries too salty and was dirty lots of bugs and were nice at least 2 stars

All the poor ratings are well deserved. Unbelievable how slow / screwed up this place is. I counted 12 people waiting to order / waiting for their order at 10:00AM. That's inside. Outside, about the same number of people in the drive thru lane. Maybe 6 people working (I use that word loosely). Probable half the people in the drive thru and inside left without ever getting to order. Took 16 min from start to finish to get a cheese danish and a coffee. read more

Make sure you check your order before leaving. We ordered an 4 pieces nugget and got just tartar sauce.

Don't even bother with this place. Mobile orders are ignored. Drive through person that hands you your food won't even look at you. Attitude is typical for this type of establishment. Zero effort for the AM crew. Food is subpar and not worth the effort. read more

I was going to try the new BLT Double QPC they didn't have the smoky sauce so the lady at drive thru asked me if I would like mayo instead so, I agreed, this is where everything went wrong my burger was swimming in mayo, way too much for my liking and was a messy monstrosity of a burger if just fell apart and no tomatoes which it says it came with. I should had played it safe and went with chicken nuggets. Very disgusting a 5 yr. old could had constructed a better burger. They want 15/hr. and are so incompetent the service and quality are shit !!! I couldn't post a picture due to my hands being covered in mayo. I would recommend taco bell over this place. That's sad !! read more

I used to love McDonald's I think anyone and everyone has at least once in their life, I went today to just get a simple Big Mac burger and that's it since it's been so long since I've had one, to start saying the staff was rude is a understatement they were so passive aggressive when I asked for no pickles and the cashier rolled her eyes at me then it took probably 15 mins for my burger when the store was not busy at all because everyone was on their phones, when I get my burger I go to eat it and find probably2-3 handfuls of lettuce there was so much when I opened the box lettuce fell out, as you can see I took more than all of the lettuce out and yet there's still more than the burger Pattie's and don't even get me started on the freezing cold American cheese, it's sad to see some of the old favorite fast food places turn into a ran down crummy people and crummy food location. read more

McDonald's - a hand holding a hamburger with lettuce - Fast Food Near Me - Wright, Florida

So incredibly frustrated with this location. Their mobile ordering system was down for two weeks or so last month and then when I went today their entire system was down so no one could place an order. What is going on? Where is management?? read more

Drive through is beyond slow. Walked inside and stood at the counter for 10 minutes and not one employee acknowledged that there was a line of customers. The manager was "snippy" with a couple of people that were asking about the delay. I do not recommend this location!! read more

Terrible! Says they opened at 5 AM but I arrived at 5:09 as first in line and they wouldn't even take my order until 5:22. Then I waited 13 more minutes for my food, which was brought out to my car in a crumpled bag and tossed at me. To top it off, they didn't include my hash brown, but the door was locked, so I stood in the drive-through window and argued with them about whether or not I'd even ordered a hash brown. read more

Sat in drive through for 20 minutes before even getting to order with 3 cars ahead of me

McDonald's need to stop hiring special needs people because they don't know how to do their job. Incompetent. I ordered large fries cause I'm hungry and they can't even fill it half way!? I want my money back! The people are rude. Don't bother coming to this dump. read more

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Poor service at most locations. Need to improve staff and service. Need to hire better managers for hiring new staff to have better experience. Food quality sometimes cold need be more consistent of hot food. read more

Waited over 3O minutes inside for a large fry and 2 chocolate chip cookies. Definitely would not recommend

I willl not understand how you have 5 cars in the drive thru & you manage to still not get orders right . You have one job stop being so lazy . To the woman at the window we we tried to tell her our order was WRONG she had the audacity to look at me like I was wrong & how dare me. Fix your face fix your attitude or find a better job that doesn't make you bring others down !! read more

I came here at like 9:30-10:00 pm 12/13/23 and I went thru the drive thru and at the window they told me how much i owed then from then on NOT A WORD not even a smile or "pull up to the next window" jus a blank and rude stare , at both windows. And these are GROWN ADULTS, like they need training, honestly sad they can't even smile and say have a good day. One of the worst mcdonald's y'all NEED better employees, like it is actaully incase it is NOT that hard to be courteous to others, especially when you working??!! just INSANEEE to me yall need better employees, i usually don't leave reviews but DO BETTER WTH read more

When I was making my drink everything was just throw everywhere and was super dirty. Do not recommend. Floors are super dirty there is a squeaky noise every time you walk and all they have is caution wet floors signs everywhere. This place needs to be inspected and shut down !!SUPER DIRTY!! read more

McDonald's - a metal grill grate with food on it - Fast Food Near Me - Wright, Florida

Tried the new crispy chicken sandwich today. Wish I got something else. Dry and not much flavor, what flavor there is comes mostly from the pickles. No condiments as far as any type of sauce. Not good. read more

Usually pretty good. But tonight I waited in the drive thru for almost 30 minutes. A couple of them were standing around and they cooked meals for the employees leaving first. Really annoying read more

The most unorganized, under staffed, lack of service. Every order is no less then 25 minutes to complete.

By far the worst McDonald's I have ever been to. I never feel the need to write a review but the service was TERRIBLE! We waited for our order for about 30 mins (mind you there was only 3 other people in there waiting for their orders). They got everyone's orders wrong and when I asked them to fix the order they took another 30 minutes. No one had hair nets, I only saw one employee with gloves, and one employee kept biting his nails and touching his hair WHILE WORKING ON THE FOOD. We saw our order sitting there for about 5-10 mins before we told the employees, we actually tried telling them when it first came out but they kept ignoring us. No one got an apology for their wrong orders and even the manager was laughing at what the customers complaints were. read more

Tables not wiped. Food took over 20 min to get for three meals. We sat near the play ground area because no tables was clean. The manager came and told us we couldn't sit in there. I pointed out to her that they had no clean tables where I'm suppose to sit then she replied we are short handed. On top of that all the employees was verbally fighting. This place is not being managed right. read more

Went in today 11/5/2023. went through the drive thru. started off with the person taking my order messing up the kids cheeseburger happy meal twice by putting it as kids chicken 4 piece happy meal. got him to fix it and he said pull up to the first window. I pull up to it to see a person sitting down while working and he barely acknowledge me. took my payment and then I pull forward. wait a few minutes which was fine as they did seem somewhat busy in the drive thru. my youngest daughter had to pee and thank god she did because I pulled out of the drive thru to a parking spot and went to hand my son his food while my daughters went to the bathroom to find that he was missing his cheeseburger. first off how do you put a happy meal together and close it and forget that. there are only 3 items per happy meal. so I go inside and wait patiently for an employee to acknowledge me. once they did I showed her that the happy meal did not come with the cheeseburger. she turns around and asks the manager on duty (who i found out was named Rachel, she wouldnt give me yer full name) to give her a cheeseburger to fix the issue. she rudely states he wont get anything without a receipt. Now I am a little angry about the situation at this point. I understand wanting the receipt and I get people probably do this all the time but to exclaim that over an item that costs less than $1 to prepare is insane. I go outside and grab the receipt bring it in and she makes the cheeseburger didnt melt the cheese or anything. I get back in car and the fries to my meal are ice cold so at this point I am irate. I call up to the store while dropping off my older daughter and ask to speak to the manager rachel. She was the one who answered and I asked her for her last name as this visit was sub par to say the least she refused to give me her last name and hung up on me. she is unprofessional and rude. their smoothie machine has been down for multiple weeks and its very evident from this run in with the manager that it is 100% poorly ran and not maintained by the upper level. Not sure who their GM or district manager is but this behavior should be looked at. read more

Once again a another screwed up drive thru order that took forever to get. My daughter ordered a McDouble. She got home and there were no condiments, onions or pickles. I just do not understand what can be so difficult about taking an order, reading and filling an order. But by all means you deserve $15 plus an hour to screw up. Owners, managers, employees do better. read more

Slowest drive thru I've ever been in and my food is never hot. They charged me for a water I didn't ask for and wouldn't give me a kids water with my happy meal read more

If I can rate this store a negative number I would, we ordered through door dash and got a bacon quarter pounder and asked for no pickles no onions and I got a cold ass burger with everything on it besides the bacon didn't get either of the two drinks we ordered. Found a hair in my burger. As someone who worked in fast food for over three years it's not hard, I can say that I will not being going back. Fix your shit McDonald's read more

When your cashier tells you she cannot or does not know how to make adjustment to the price of what's on my receipt versus what it's supposed to be sold for. This is where America is headed folks. One plus one. Simple math. Even manager said he cannot make adjustments. read more

An Cashier has a communication issue. I asked for a certain Number of Big Macs and a certain number of Fries. I asked for THREE Big Macs and Two orders of Fries. And he responds asking if I wanted Two Big Macs and Two Fries. I repeated my original order of Three Big Macs and Two Fries and I physically used my fingers indicating how many Big Macs, THREE, and how many Fries, TWO. And Again The Cashier still asking if I wanted Two of each. At this point I left this location Frustrated that This Cashier failed to listen to The Customer. I am requesting that a new manager that is gonna train their employees to effectively and efficiently communicate with their customers. read more

This is the most exciting people watching I've ever participated in. Sitting here eating and an off duty employee is taking orders while loudly cussing , burping, and acting like an idiot. He also cooked food after touching the trash. Order was wrong, but no use in complaining. Told the girl they needed to change the Dr. Pepper syrup. They don't know what's wrong with it and that's all she wrote. Go to get tea...empty. The lady manager seems to be the only decent human being here although she has no control over her staff or the building. These people look like they have all come in on their day off to just hang out. One of them has a uniform on. If I owned this place I would fire every person here and start over. read more

The worst service out of every McDonald's I've been too. Every time I order from this store, they take forever especially when you order from the drive through. While at the drive through, I asked for ketchup and the lady was more concerned of a txt and blew me off and grabbed a ketchup packet with her phone still in hand. That place needs new management. read more

Don't stop here unless you have nothing else to do. Every time i go through the drive through, it takes 15-20 minutes to get your food with only 3-4 cars in front of you. Food isn't bad but by the time I get it I'm over it... read more

Worst McDonald's ever!!! Forgot a simple happy meal order and argued that they were working on it when they did not even have it!!! Will not return! Poor management. read more

i've been to this Mcdonald's 4 times in the past week. Each time they have not only been out of Dr. Pepper, they've suggested i visit the Hardee's down the road if i wasn't satisfied. the manager David then offered to sell me the syrup they use for the Dr. Pepper, but it would have been 7.69.. every other Mcdonald's i've been to has only charged .40 cents for pumps of Dr. Pepper. absolutely infuriating read more

This is always a win for kids quick and easy and cheap the staff here is very friendly