I sat at the menu saying hello and nobody responded. I pulled up to the first window and nobody was there. I pulled up to the second window, and all of the employees were hanging out chitchatting instead of working and continued to ignore me. I'm sorry but doing your job is part of your job. read more

Everybody working here seems to be either incompetent or illiterate. But no worries - when they get your order completely wrong and/or forget items they are happy to offer their "apologies". Instead of an actual solution. Great. I'll just eat apologies for dinner instead of what I ordered. Pathetic. read more

Food is..... fine. It's what you would expect. They are so terribly slow. Sat in drive thru for about 35 minutes for the second time now in the past few weeks. Figure it out. read more

Two big issues today....they forgot the cheese on my sandwich and there was a STRING on my sandwich. Like a FABRIC STRING. Disgusting.

Not sure if customer service matters to everyone, but it was definitely lacking here. I had a large order and was willing to wait, but after 17 minutes, our food for a party of eight arrived disappointing. The fries were soggy, and the burgers had undercooked, cold meat in the middle. read more

Stopped by the drive thru today for a quick lunch. The experience was fast and the employees were very friendly. The food was fresh and hot as well! read more

These mfs got my shit wrong I told them I wanted 2 number 1's (Big Mac) and this mf is put 1 Big Mac and the rest were fine but then when I got back home I got in trouble and shi it ain't my fault they took my order wrong js 1 wrong and didn't even put it right I ordered this at 2:00 am read more

I went there for breakfast and they forgot my bacon egg and cheese biscuit and my mocha frape looked and tasted like booty farts read more

McDonald's - Caca frape - Fast Food Near Me - Winter Garden, Florida

Worst service late night. Avoid unless you want to wait 45 mins for nuggets. Sat at the drive thru for 15 mins with no answer. Decided to drive up to the next window. Girl refused to take my order. read more

Right from the beginning it wasn't looking good. The automatic door didn't work when we approached. Tried to order at a kiosk. It didn't work. Tried the next kiosk. It didn't work. Then a worker came over to help thinking we were doing something wrong. She was friendly enough, but duh, we can read and touch a screen. Didn't work for her either, what a surprise. So finally she took our order at the counter, which is what should ALWAYS be done anyway. So then we took our number and got a table. It took very long for the food to finally come out, with a different employee wandering thru the restaurant asking if we ordered....But alas, we finally got our breakfasts and the food was hot, cooked right and tasted fine. read more

Comparing this location to any other McDonald's in the area I would have to say they clearly set the bar extremely low. While I don't understand how in pass three to five separate occasions I've visit this location in past month "Our system has to restart and may take up to 35mins..." If this location is clearly having technical and on going issues do not waste your money here. Your better off going across the street to the Wawa. read more

So like anybody I been coming to McDonald's since I was a kid and its not always great service but not always bad either today was mainly not great due to service not I do not like complaining about cashier's because they have to deal with a lot of rude entitled customers who forgot what manners or common courtesy is. But still I waited for her to be done with her order that she was dealing with in first place. She arrived to the register I placed an order for two 20 piece nugget combos to where she abruptly told they don't have 20 piece combos. Now I understand there are some kind of thing I don't have which is fine and I'm not upset that they don't have the combos and I understand that working on a Sunday in general it's just not fun. Having said that still doesn't mean you shouldn't treat your customers who are treating you with respect and kindness the same way. I had to ask some one else for help after she game me a small bag which was crammed with all the food I ordered. read more

McDonald's - Fast Food Near Me - Winter Garden, Florida

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Even though the ice cream machine didnt work when I was there it made my day when i got a fry in the bottom of the bag! I ate that thing and it was soggy. I loved it. read more

This place is a joke. Horrible workers. Unsafe food handling. Always wrong orders. I paid for a fudge sundae with extra fudge whipped cream and Oreos. All extra charges. This is what they gave me. They said they won't remake it. They also gave my food in a ripped bag with my fries falling out of the side. What place refuses to give you what you paid for? read more

McDonald's - a hand holding a cup of ice cream - Fast Food Near Me - Winter Garden, Florida

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Waited 15 minutes for a 10 piece and a quarter pounder while 8 people got their food before me. Never gave me a refund either. Absolutely ridiculous. Terrible service. read more

This McDonalds is always packed and super slow, its like they have to complete and entire order before they can even move onto the next person in the drive through so it just makes it even more crammed read more

Worst McDonald's ever! They always messing up my order. Rude people working there. Take forever to get my food. I wouldn't even give them one star. read more

open 24h??? no service , we end up leaving after 20 minutes waiting ... someone just came to advise only CASH was accepted. I confirmed cash payment but none showed up to attend us after 20minutes waiting, really bad SERVICE!!! read more

This place deserves a 0 star but since I can't give it a 0 I give it 1 star. They took like 30 minutes in drive through and the inside was closed. Dry chicken sandwich's frozen fries. The service was horrible. The employees gave us nasty looks. read more

Worst MCDs ever. Employees are super rude the managers are straight rude as well. I would give this place zero star. Forever getting the orders wrong and taking forever to get the food out. It's just the worst one save read more

Today was a good day for McDonald's service was fast and friendly and food was hot and exactly how we ordered it read more

McDonald's - Fast Food Near Me - Winter Garden, Florida

Service was terrible, we waited 30 minutes waiting for our food and everyone around us was waiting for the same amount of time (if not longer). We were hungry so we left. We would have gotten a refund but we didn't feel like waiting in line behind all the other angry customers. It looked like there were people idling on the line and the manager was not handling it well. The whole place smelled like urine and the bathroom was also very gross. Won't be coming back to this location, hope someone is able to go in and fix the problems or shut them down. read more

Beware. Unsafe food handling here. Manager was handing out drive thru orders with no mask or gloves. I called him (Andy) on it and he told me it was his decision, not mine. He said he was not required to do so. Beware! If they are that careless on this one thing there surely are more reasons to avoid this place read more

After waiting in the drive threw for 10 mins, we decided to just eat inside since it seemed to be empty inside. We ended up having to wait 25 minutes for our food. The fries were cold and the burger tasted old. The employees were working like turtles and their attitudes were terrible. The manager seemed to be pissed at life. Once we got our food, there wasn't even an apology for such a long wait. I will never be coming to this McDonalds again. I much rather go to the one in the Winter Garden Village. read more

It seems every time I drive through this place one person or another screws something up with my family's order. It's terrible!!! Since I was a kid I've always really enjoyed going to Mickey D's, so for the most part I know what to expect. I can't complain too much about the food here it's pretty much always hot kind and fresh, but at this location it could still be better. The service though, hands down is BAD!!! Maybe you guys should think about hiring some adults to run and work at this establishment, instead of a bunch of teenagers playing on their phones and getting rude with customers like there social media accounts are more important then your customers. read more

Worst McDonalds ever!!!!!!!!! I've ordered numerous times from this location in store, drive thru and Uber Eats and they ALWAYS mess up my order! Asking them to fix anything is like pulling teeth. Instead they ridicule you in front of everyone and make it seem like you have no right to express what they did wrong even when you have your receipt as proof. Today Danny pulled my last string. I ordered three make griddles and a sweet tea which was not sweet!! Every time I order a sweet tea, I've received something different. Today, the girl in the drive-through tried to just add Sugar and then told me to taste it. Upon tasted it felt like I had a mouth full of sand. I immediately spit out and asked for a manager. He came to the window and threw a dollar at Me. I proceeded to explain to him that the sweet tea did not have sugar and asked him to taste it. He refused and proceeded to make a show telling all of his employees that I said they were trash. Complete embarrassment and disgrace to your franchise location. He told me to call the one 800 number in a snarky tone, which I proceeded to do. They told me I would have to wait for the owner to get in touch with me. I'm so over this location. Save the time and energy and drive a few miles to another. Total disa read more

Service is pleasant, and moves along quickly. I usually come for the oatmeal or egg mcmuffin sans Canadian bacon. Please tell me--how does Canadian bacon differ from American bacon? read more

So dissaponted I eat junk food/fast food once a month if that so today was my junk food day, this is what i got dry burgers and under filled fries. read more

McDonald's - Just got home opened the bag to this. These large fries Are not full at all. - Fast Food Near Me - Winter Garden, Florida

the worst service i have ever seen in my entire life i waited in the drive thru for no joke 30 minutes and nobody took my order i'm never coming here again read more

You all know how Mcdonalds are. I'm here right now. Fries were cold, my smoothie wasn't filled to the top, made me mad. No sauce like requested. But it's Mcdoanlds so don't expect much read more

This McDonald's is terrible . The employees here are terrible . The manager staff isn't really all that great either . Managers flirt and touch the employees and nothing ever happens . Managers get to say what they wanna say. The fries are always cold. It's just the most terrible McDonald's ever !!! read more

What is up with no salt on your fries it's a hit or miss at this McDonald's. Today I ordered and said please make sure you add salt to the fries I get home all three orders no salt. I'm just going to drive to the Ocoee the McDonald's near old time pottery from now on or maybe the one up in Clermont. read more

i would like to start by saying how the people that works there at night doesn't know how to make fries. literally they always taste so bad, just not right but i'm giving 3 stars because sometimes the people that works there does their jobs correctly. read more

Very disappointing and slow. Being that it's a fast food I sat in the drive-through one and sat there for four minutes. Another driver drove up to drive through two ordered right away and went in front of me. Super annoying specially when you're on a time budget. read more

This McDonald's has the best service of any of the ones reasonably close. They are friendly and hardly ever mess up my order. Plus, on Tuesday and Thursday they have $1.99 happy meals. read more

McDonald's - Fast Food Near Me - Winter Garden, Florida

This review is completely based on customer service since I don't feel it's necessary to delve into the pros and cons of McDonalds food. With that being said, this location definitely has the quickest and friendliest staff I've ever experienced at a McDonalds. I've only really visited during early hours (6-7am) so I am beating their peak hours, but either way, they are very efficient. Both the team member taking the order and handing the order are smiling, say thank you and don't seem bothered by the fact that they're at work. read more

Best McDonalds in the area. Friendly staff, quick drive through, and they actually get your order correct!

I came to McDonalds today and a girl named Carlee was very sweet and helpful. She's my new favorite McDonalds employee.

Just ok. Glad got renovated. Parking can be a problem. Self serve ordering system is cool. Like all the upgrades. Orders are coming faster than usual. read more

We go through this drive-thru every Weds after gymnastics and the service is usually great but tonight the service was exceptional! They were having some credit cards issues but the manager, Jon, and the cashier were amazing. I had a car full of screaming girls and they keep me laughing while they tried to figure out the problem-McDonald's should be proud to have them as employees. read more