This newly renovated McDonald's looks like the inside of a Philly airport terminal Food is decent The workers are destined to mess up at least one item in your order Today they forgot our happy meal Fortunately I realized before I drove away, usually I don't realize until I get home and my wife is demanding to know why I forgot her mcchicken read more

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24-7 McDonalds, early morning was drive-thru only, so popped an order into the app and off and running. Sandwiches and hashed browns were pretty standard, nothing special but nothing wrong, either! Watch the entry - there are folks that come in off the road and they try to go around the cones or jet around the edges to come back to the drive thru (I get why they set it up that way, as it seems very inefficient to go around the building twice if you're doing it the not-crossing-cones way...). One road entrance/exit area so I would've designed that differently. read more

McDonald's - Drive thru - Fast Food Near Me - Wilmington, Delaware

Don't, come. At. Night. Anytime past 11pm they act like the speaker doesn't work and do not respond to the drive thru, had to go to the window 2x just to get a response took me 30minutes just to do a solo order and was met by rudeness the whole time. Wont be back @ night. read more

Before they renovated this was the best McDonald's in the area for food quality. However, since the fire and they rebuilt the food is awful. I've gotten so many diet cokes when I ordered coke. The burgers Luke warm. Last night I went and ate inside for first time. The service was quick and friendly but the sodas ( a Coke and a sprite) did not taste good, it did not have that McDonald's crisp Coke taste you expect. My quarter pounder was sooo greasy. Like dripping and formed a puddle. The cheese was just cold. The fries were hot and good like normal. I guess I'll have to find another McDonald's. read more

Don't pay in cash because you won't get you money back, the slowest service at any McDonald's, the food normal I guess, atmosphere and ambiance is just sad read more

Never have I ever thought that I would give a McDonald's 5 stars, but wow. The workers actually looked like they wanted to be there. The food was actually amazing. I would usually complain about them mixing up my strawberry shake for a vanilla, but they let me keep the vanilla for free and made my strawberry! The restrooms were very clean. Would recommend. 10/10 five stars read more

They charge $.40 upcharge for unsweet iced tea, even though it is DRASTICALLY cheaper than soda! It's absolutely insulting.

Food is always wrong, service is god awful slow. They should have invested in better management than a fancy new building.

Curious how the night time cashier can take cash only and not print out a receipt when I asked for one but I'm also a dasher and she's able to print a receipt for the dash order. I specifically went back and ordered again in attempt to get a receipt to report the horrible service and was denied again. The cashier was rude and made an excuse that her system was down. How is the cash being tracked...? Makes no sense. And if you track the dasher order, you'll see the client only received nuggets... these burgers are mine and paid for. The phone number for the store in google and yelp is disconnected so how would one report the horrible and seemingly shady service received after hours? read more

McDonald's - the inside of a brown paper bag - Fast Food Near Me - Wilmington, Delaware

Curdled cream in my coffee. I called to let them know and the phone number listed/linked is not working. DON'T DRINK THE COFFEE TONIGHT. Nothing worse than trusting someone to add cream and they don't check if it's curdled. Two sips and I knew. How does the service worker miss that many large chunks?!?! read more

I'm honestly so surprised this location is still open. I can't remember the last time I went and something wasn't wrong but against my better judgment I went through the drive through tonight after sitting at the drive through screen for a few minutes nobody said anything so I said hello and got nothing back so I pulled up to the window (I thought the drive through might not have been work because they had a paper over the screen prompting ordering from the app) the woman at the window told me I had to drive back around and go through again and that I couldn't order from the window right then and if anyone if familiar with the area it's on a one way road so I would have had to pull out drive to the next light ... make a U-turn Drive past the McDonald's to make another U-turn to end back on the same side of the road. Absolutely ridiculous. read more

Always thought they were precooked eggs on the breakfast sandwiches, but looks like they actually Crack them with the shell thrown in too. read more

McDonald's - Sausage mcmuffin with egg... and egg shell - Fast Food Near Me - Wilmington, Delaware

This is the best McDonald's in Wilmington. I now go out of my way to come here because the one closest to me keeps messing up the order.

Weekday morning with snow in the air, the drive through was backed up out to the road. So I went inside and got my Egg McMuffin and coffee. It was the right choice as I was back in my car before the person that would have been in front of me even placed their order! Crew was capable and efficient. Maybe not the fastest, but they were good and they got my order correct. And really, what more do you need? read more

McDonald's - McDonald's in Wilmington - Fast Food Near Me - Wilmington, Delaware

FOR THE DUKART CORP; The current employees are destroying your Legacy. But I'm sure they have No Idea what that means. Used to be the BEST McDonald's on the east coast. And I told you that hundreds of times I was in any of your stores. And I've been to over 200 McDs nationwide. Now its CRAP since the long time owners retired and sold. The current workers are LAZY, RUDE, SLOW, ARROGANT and just plain NASTY. And they are ALWAYS ON THEIR CELL PHONE. The only thing that is consistent is that the food will be TERRIBLE, COLD, OVERCOOKED, and your order will be Consistently WRONG. The old owners, brothers Les and Alan Dukart  trained their workers right. They were Kind, Courteous, Fastidious, Consistent, Caring, Accurate, Helpful, and some of the BEST trained service workers ever seen in the food industry. NO MORE.  New management has completely FAILED. And now with Covid and Drive Thru ONLY,  don't you think that after 60 years they would FIX the drive through situation with cars sticking out onto Route 202, Concord Pike? This causes a SEVERE ROAD HAZARD at ALL times of the day with cars whizzing by at 60 MPH? And causes MANY ACCIDENTS. I am surprised the State Police allow this.  With the Covid situation and long, slow waits for drive through, why don't they send workers OUTSIDE WITH ORDER TABLETS to releive the backup?  The Chik-Fil-A I go to has THREE drive thru lanes with Tablets, at least 10 workers and processes over 200 cars per hour. I know that because I was so impressed I sat there and counted. Les and Alan, your name is still attached to the franchises, even if the current staff doesn't care. read more

This place is ridiculously slow. twelve cars lined up at 11:25 and night. I finally bailed out of line after 30 minutes. Go Wawa!

This has become quite possibly the worst McDonald's in Northern Delaware. Let's start with the layout. Either the drive-thru is too short or service is too slow at peak hours, so the drive-thru line regularly goes back out to US-202, blocking highway traffic. The parking area is small, tight, and possibly inadequate, although there is the option of parking at their management building next door. When I got there, someone was sweeping dirt from the front step. I have no idea why he scowled when he had to stop sweeping so I could enter the restaurant. The cashier is probably hard of hearing. I had to repeat my order 4 times before she got it right and she clearly was distracted the second time I said my order. And finally, the menu board pricing is not accurate. I ordered just one item and it rang up on the register 10 cents higher than the menu price. This is not excusable. read more

McDonald's - Angus Bacon and Cheese - Fast Food Near Me - Wilmington, Delaware

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Really amazing. I've never been to a place that could literally screw up every part of an order. Missing items, wrong items and wrong charges. The best part is the complete "deer in headlight" look you get when you point out the mistakes. read more

We arrived while traveling through the area to find the doors locked at 10:30pm. The time on the door said they closed at 11:00pm. The group i was with proceeded to the drive through. Upon ordering, we were screamed at due to one of our passengers FaceTiming her boyfriend who is serving in the military. She was accused of recording the workers in the drive through but she was actually on FaceTime. The tone of voice and the words that were used are completely inexcusable and we will be looking forward to discussing this issue with the corporate team. We will never be back and hope the same for anyone reading this. read more

First they left food out of the drive thru order and had an attitude when I went in to get it. I got home and they put a small soda cup in a large cup instead of filling the large cup. read more

Well, it has been a long time since I have been in the drive thru at McDonalds. We went through at 12:00am after being in the snow for hours. We waited over 30 minutes for our food. What happened to fast food? To make a bad situation worse, when we got the food, it was barely warm, even the fries. The double quarter pounder was burnt and mine wasn't even in the wrapper it was open laying on top of the bag. To top it off, I watched the girl working the drive thru open the coffee package with her teeth. Very sanitary. I think a robot would have given service. Maybe they should super size their training and management. Wish I could give a negative star. read more

The night shift is unorganized, unprofessional, and inefficient. They took 45 minutes to finish an order of fries and a cheeseburger.

I decided to sit inside and eat. It has changed since I was here the last time with Kiosks to place order. I decided to have a person take order. I assume it was the manager. I felt rushed to place order and wanted a bagel sandwich which did not see choices on board. It is not a welcoming atmosphere and will not come again. Management needs to look at yelp ratings. Also limited parking. read more

Brah how do you close your lobby. I know it's not supposed to be closed cause the only thing there is a shitty hand made sign saying "lobby is closed". It's 4:30 in the day btw. I know it's McDonald's but either don't work there or work there. My online order was done so that I had to go inside to pick up instead of waiting in the drive thru line of 12 cars. read more

Do not go here. Was sold a bagel with mold. When I spoke to the manager all he did was give me a refund. He did not offer to replace my meal. read more

McDonald's - Do not go here Was sold a bagel with mold. When I spoke to the manager all he did was give me a refund. He did not offer to replace my meal - Fast Food Near Me - Wilmington, Delaware

I've been coming here occasionally for years before the COVID-19 pandemic and they continue to get my order wrong. Items are missing or they give you something you didn't order. Tried different times but the same service. Hopefully they'll get it together. read more

Fries are always hot late night and i appreciate but the soda...where is the real coke or Pepsi? Is it really worth it?

This is a location that me and my pals frequent. I often have a pleasant experience here, however my time today was quite the contrary. I ordered a medium tropical twist slushie and a six piece McNuggets. My friend Jon ordered a large ice tea. My buddy Sean ordered a water cup. The water cup was handed to me with two lids, which was an inconvenience to say the least. The consistency of the slushie was all wrong, resulting in an oversaturated syrupy taste. The nuggets were mediocre. The ice tea was lukewarm even though it was loaded with ice. The water cup was composed of mostly hi-c. An overall disappointing and dissatisfying experience. read more

"My manager said she'll give you the large drink this time, but next time you have to prefer it!" This was said to me after being given a medium Coke when I asked for a large diet! It's not a huge deal, but you're a fast food restaurant drive thru--isn't the customer always right?? And furthermore--this isn't the first time this manager provided rude service!! I hate to write a terrible review about an $8 meal, but I was so offended that I was being made to feel like I was trying to steal $.69. Maybe the Burger King, Taco Bell, Wendy's, Arby's, Boston market, and wawa down the street can offer up better service to my close location! read more

0 stars if it were possible .... This has got to be the worst McDonalds in the area... 2 times in a week they get my order wrong and charge me for it. How hard is it to get a double quarter pounder with bacon? The first time I was charged for a double quarter pound with bacon, only given one single patty. The next time, I order the same and get no cheese AND no bacon. I mean come on it's really not that hard. Will not be returning to this location. It's slow, the man taking payments was not wearing a mask by the way, and the employees are careless. Avoid at all costs. read more

It's a McDonald's. What else is there to say? However - several times that I've been here it tasted like they triple salted their fries. I don't even know how this could happen once, but alas! To my horror, it's happened many times! You can actually see the fries practically glittering with the overabundant salt crystals. Gross! Fix your salt game, Concord Pike McD's! read more

Professional Yelp reviewer here and I have to say this place sucks major turds. The phone number is invalid and all I want to know is if their ice cream machine works because as we all know they always be saying it's broken. Instead I got some random person who is up at 3am for no reason saying her number ends in a 5 which it doesn't. So do better read more

I seriously hate this McDonalds so much. Literally every time I go there, the staff is rude and seem annoyed that we're there. Like I understand being at work sucks but like why are you being nasty to me for? Also the quality of the food is pretty deplorable. I know McDonalds isn't the best quality anyway but this stuff comes out burnt, soggy, cold, etc. This McDonald's blows! read more

Worst drive-thru in America!!! 9:00pm on a Saturday night we waited 22 minutes in the drive thru. Not sure what the problem was expect to say the employeee was very slow. You'd think the manager would help out and tell the employees to thank the patrons for their paitience. Didn't happen. They were only operationing with one window open. Not the best decision on a busy Saturday Night and if that's protocol, the one window employee should have help. My complaint is really for everyday. It's never ever a quick experience even for a drink. Get the kitchen staff, line staff and even the Managers trained. Customer service, Customer service. Complete employee training is key. Other fast food places have awesome service. Get on the ball Concord Pike McDonalds!!!! read more

I mean I know it's McDonald's and all but in the words of Lethal Weapon, "They f*ck you in the drive-through". Last night I was given nuggets in the drive-through that had been sitting there since the silent era. You know what I mean they're hard as rocks -like hockey pucks - you could take somebody's eye out if you threw one at them. But in all seriousness I swear those nuggets had been sitting there for at least seventeen days. And you know you try to check your food before you drive away but you can't climb into the bag and check every single tiny item in under 4 seconds. This place sucks and of course we won't be back. Hey McDonald's you have way too much money for your own good and yet your throwing me hockey pucks for chicken nuggets why don't you try taking the 50 cent hit instead of serving hard-working customers shitty shit. There's a reason the Chick-fil-A line around the corner wraps around the building and the McDonald's line has nobody in it. read more

The coffee is usually good when I purchase it in the a.m. Today, it tasted like sludge! I should have tried it before I pulled out of the parking lot. Lesson learned and money wasted! read more

i'm not sure what it is but this mcdonald's always manages to mess up my order. I go and wait through drive through when I go here and their service is pretty slow. when I ask for extra things like ketchup or napkins it never seems to be in the bag. I end up having to go inside. I will say the staff is really nice and apologetic read more

This location is terribly slow. It's very close to the street and makes being in the drive thru difficult when there are more than four or five cars waiting read more

I ordered the McLobster Thermidor, McFilet Mignon, a bottle of McRed McWine, grilled Asparagus, Alaskan Salmon stuffed with chicken McNuggets, French Fries w/Foie McGras, and Citrus Honey Chile Pepper braised McDuck. It was simply incredible. The wait staff was unbelievable. My waitress was a beauty whose seductive dress, million dollar smile, eye catching shoes, and super nice demeanor made the whole experience world class. She opened the bottle of wine, lit candles, brought fresh baked McBread and - get this - even danced to show me the song playing was her favorite. It was incredible service. (My only qualm was she brought olive oil to dip the bread in but it appeared to be 2 year old fry oil, you know, the kind you deep fry things in.) The restaurant itself is magnificent. Thick plush carpet. Rich mahogany tables, comfy chairs, dark wood paneling. I loved the expressionist paintings on the walls. The only downer was the clown. There was an actual clown walking around, going table to table periodically making annoying conversation and trying to hit on the vivacious waitresses. He called himself Ronald. By his 4th visit to my table I told him to get lost. At one point he rubbed the back side of my waitress and she punched him in the face. He said "hey tough crowd, no literally,get it? (making a muscle) tough crowd." Ridiculous blemish on a fine evening of solo dining. read more

I drive home to my parents fairly often and I find myself usually getting the munchies upon arrival into DE, which is about another 45 min - an hour from my parents.' I've stopped here a many occasion. Drive thru is nice and quick and going in to the counter hasn't delayed me too much, especially when the drive thru looks backed up. The food is pretty standard for McD (3 stars). +1 star for the service. Even when it was my fault for the misorder (as was the case last month), they fixed it for me and gave me what I meant to order, but didn't (it was the same price as what I ordered but didn't mean to) read more