This location ONLY gets 1 star from me for two reasons... 1, the general manager Troy walked up and intervened when the "manager" Michelle was being extremely unprofessional and rude. 2, because you have to pick at least 1 star. I ordered 5 cheeseburgers, 2 French friends and a 10 piece mcnuggets. I sat down with my family at home and all the food was cold, the fries and nuggets were disgustingly stale. I called immediately and spoke to the manager. I drove back to get a fresh meal. When I approached the manager she immediately had a bad attitude. I asked her nicely how she, as a manager could allow food like that to go out of the window to a customer. She turned to me, again with MUCH classless attitude and said "well what I WAS going to do was give you a refund". I told her I didnt want a refund, I just want fresh food. She then responded with attitude and reaching for the food and said "this isn't cold" as she turns to the young black girl bagging food and said "here, try this is it cold?". I then got upset, raised my voice and told her she is rude, disrespectful and how can she be a manager when she treats customers with such disgrace. The General manager walked up, asked me what was going on and as I was talking to him Michelle insisted on over talking me to her GM. I told her to stop because its rude to talk when others are talking. I said I dont want their food anymore, give me the refund. The GM gave me a refund. Unfortunately, this ghetto, poor excuse of a manager and her ghetto employee decided to wave gestures from the drive thru window as I was walking to my car. So, now this experience is going to corporate, company survey, Yelp and anywhere else I can find. I worked in the restaurant industry for 10 years and have NEVER EVER treated a customer like that! Michelle, if you ever get a chance to read this review I highly suggest you gain some class and learn how to be a REAL manager. read more