Just finished having a wonderful experience here. Juny and the young gentleman working were both really kind and professional. They gentlemen was busy running curbside orders but took the time to offer me help. Juny assisted me with making my sundaes and she served them nice and full, which I appreciated. She also took the time to bring my cookie box order to us at the table when it was ready , even though I had selected counter pickup. Restaurant was very clean and well maintained. We sat on the comfy couch enjoying our sweet treats. Thank you to the hard working team here! read more

McDonald's - Fast Food Near Me - West Palm Beach, Florida

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I came here to grab a quick dinner and it was a seamless experience. You order at a kiosk inside or go through the drive through. We went inside so we could also use the bathroom. As you can see from the photos, it was very clean inside. We were the only customers inside the restaurant. There was barely any interaction with the employees. They just gave us our food. No one was there to help us order or answer any of our questions. We also ordered unsweetened tea and we got sweet tea. I was sad I got Soulja boy card. I wanted a Huntrx one. read more

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Establishment is disgusting!! Bathrooms were so dirty , no toilet paper ... urine on the floor ... never seen a McDonalds like this .

I arrived at 10:30 a.m. on the dot and they said they would not serve me any breakfast anymore. Because they stopped serving at 10:30. Like I could understand if it was a few minutes later but that's ridiculous. Horrible customer service. read more

The worst experience I have had at McDonald'. literally the worst. The driver thru never took our order so after 10+ minutes after having to deal with the crazy man before us. Then we pull up to the window and the lady gets upset at us for driving away and closes the window on us. The service was miserable and can't even tell you how the food taste after 30+ minutes in line. read more

They were not answering or seen! People kept waiting and no one answered! Horrible establishment.

I stopped by McDonald's this morning to grab a frozen coffee. My experience was very pleasant the employees were very helpful, they were super fast I had hardly any wait. read more

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Terrible customer service. Went inside to pick up a DoorDash order and they didn't even say hello first but immediately said drive through, not understanding what he said, we stood there confused. He and another lady came back and said drive through. They would not give us the order unless we were in the drive through. Ridiculous, lock the door if you don't want people inside. Terrible food anyway. read more

Worst burger ever. Don't go to McDonald's very often but not at all the quality I remember. Had to wait for my burger and it was definitely not fresh ... they claimed they had to make the burger but the fries and burger cold and fries were limp. The price was over $9.00 for a large fry and quarter pounder. Not horrible if the quality was there but this meal wasn't worth it. read more

I wish I can leave zero star. Espresso and coke machines ALWAYS broke indefinitely - according to the cashiers. You can't find another McDonald's that's worse than that read more

6/4/23. 2:40. Crave McDonalds. Try the app. Doesn't work. Go to drive thru. 6 min wait (timed it). Not bad. Sat in my car looking at cashier's back for 2 minutes as he looked at his phone. Never turned around or acknowledged me. Left. I'll never go back and I deleted the app. No wonder they have 1.5 stars. McDonalds makes me sick anyway. read more

Ordered a 4b today and it was raw. I called over to this location and spoke to the manager and she states "the fryer was off". How could you possibly not know the fryer was not on ? So basically the food was in oil and not cooked. Just nasty Nasty and the manager was unpleasant as if I was the one who didn't turn the fryer on. Avoid eating here for your own health before you get salmonella . read more

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I Just had the the worst customer service experience ever.I was in Line at the drive thru with one car in front of me ordering food and I was supposed to be next right? There 2 lines in this location and the other way empty.after 2 minutes or so I said hello a couple of time ,then someone pulls up on the other side and she attends the other customer before me on the other lanes that just got here,then the car behind me pulls up to the other lane and I did too and waited again.then when the car in front of me got he order ,she took 4 to 6 more order on the other Side .it's ridiculous because it took me about 20 mins to get my food,while other driver where in and out with there food.i will stop by tommorrow and make a complain,won't say no name but tommorrow I will be talking to the store head manager .and never going back to this mcdonald in Okeechebee passing congress on your right side. read more

If I could leave no stars I would, this McDonald's is very close to me. They always forget something in my order. I always end up having to park and go inside. Kind of got use to it!!! The last straw was when I ordered through Uber eats, I ordered four burgers two came normal and 2 came with just buns and ketchup and cheese no meat!!!!!!! I called to speak to manager and no one ever picks up the phone, I mean never!! Don't order from here!! They suck. read more

McDonald's - One of the burgers that came with no meat! - Fast Food Near Me - West Palm Beach, Florida

We just moved to the area and had to pick up something quick for breakfast since we haven't had the chance to buy groceries yet. The staff in drive thru were very kind and helpful and the food was good. read more

This place will charge you for things and not put it in the bag. Food was cold today I say improvement is needed.

This is the worst Mcdonalds ever! The line is always around the building. They are beyond slow! They also mess up orders frequently!

this was in my spicy mcchicken bit into it , it was in the mcchicken very upset didnt even finish the meal i will never eat mcdonalds ever again read more

McDonald's - Hot and Spicy McChicken - Fast Food Near Me - West Palm Beach, Florida

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Absolutely, without a doubt, the worst McDonalds I have ever been to. A few months ago, I went through the drive-thru late at night and placed a simple order. There were a total of 3 cars in front of me. It took them 30 (yes, 30) minutes before I even got up to the window to pay. Once I paid, it was another 10-15 minutes to receive my food from the next window. When I received my food, I politely declined my food and asked if I could just get my money back. The cashier said that he would have to wait for the manager. At this point, there were no other customers in the line behind me. It took another 10 minutes to receive my money back, and the manager didn't even say anything to me. Their professionalism is horrible! I decided to try them again today. I got in the drive-thru, start ordering my food, and was then told that they could only accept cash because "the rain would not let them run credit cards." So...I had to wait 10 minutes in the drive-thru line just to pull out and go somewhere else because I had no cash on me. (Oh, I forgot to mention that when I asked why they didn't have signs at the entrance of the drive-thru, they responded with, "I don't know.") This is definitely the last time I will be trying this McDonalds. read more

Disappointed with how my order of 10pc nuggets meal turn out. Really??! We were in drive-thru just few minutes ago..at 2:45am in the morning and a dry, hard and lapsed chicken nuggets were given to us. So disappointed!!! June 3,2016 read more

McDonald's - Must be sitting in its container for a long time! Ugghhh, these should have been thrown out in the garbage. - Fast Food Near Me - West Palm Beach, Florida

Worst, slowest McDonald's ever. I don't understand why it takes 20-30 minutes to get 2 Happy Meals in the drive thru. They are always this slow, no matter what time of day it is. Awful. read more

Worst piece of shit McDonald's I've ever had the inconvenience of attempting to order from. I had ordered ahead, planning on using the drive thru, at a 24 hour location. They had locked the doors and closed early with no signs taped to the door or anything. I understand businesses sometimes run out of products or other factors contribute to them closing early so I wanted to ask for a refund instead. After knocking on the door the staff completely ignored me and only after waiting for a while did a manager come over. She said the system was getting ready to shut down and therefore she couldn't give me a refund. I asked if calling tomorrow would be fine she responded "you could try" with plenty of attitude to spare. I'm severely disappointed with the way they conducted shutting down considering the app still active and the complete apathy I was met with. Yet another reason to avoid the McDonald's app and this location for good. read more

This is more a review for the app than it is for the restaurant at jog and Okeechobee. I think it's a horrible business decision that they will not start your mobile order until you actually arrive at the location. 9 out of 10 times when you order anything with ice cream in it, the machine is broke. Today, I ordered a capacino and they didn't have any made when I got there so they gave me coffee instead. Usually I go to Dunkin for coffee and I order ahead using the app and it's always ready waiting for me when I get there. But today I decided I'd get McDonald's instead. I'll be getting my coffee at Dunkin from now on (it tastes better anyway). Also, the other day when I went to this location, someone was hosing down the drive thru lanes during one of the busiest times of the day and giving customers dirty looks for having the audacity to use the drive thru while he was trying to hose it down. Silly customers. read more

there burgers are so good they helped me when i had an bad day there french fries so good i could eat them for 5 years

Decently fast service, but same crappy food. Oddly enough, they run out of Ice Cream/Sundaes more often then food at this location. Back in early 2015 they have redone the whole outside of the McDonald's, and they added two order lines instead of just one. But thr flaw is only one person operates both order lines. read more

I come to this McDonald's once in a while just after 10:30am to get lunch. I was just there on 5/12/2014 to get lunch and had no problems. This morning I got there at 10:30am and when I went through the drive-thru I was rudely told "we don't serve lunch until 11:00". I stated that I had been there yesterday and had received lunch and asked if this was a new policy. The guy said "ma'am it's 10:29 (it was 10:32 by this point) and we're not serving lunch until 11:00am so you can order breakfast or go somewhere else". Honestly, I was speechless. What do you really say to that? I was appalled at how rude this person was. I get that if you change your policy on when you are going to serve lunch, that's up to the restaurant, but at least TELL PEOPLE and don't be rude when they inquire. I certainly will GO SOMEWHERE ELSE from now on. Somewhere where the employees are not obnoxious. read more

Recently, the breakfast drive thru service has fallen dramatically. There used to be a commitment to getting customers through the line quickly. The line currently takes about 10 minutes and servers are joking around and fooling around. Don't stop here if you want fast food. read more

I know that going to McDonald's at 12 AM there is going to be a line and a wait. I have no problem waiting but I do have a problem when I don't get greeted and the customer service was horrible. The employee was talking to another employee and didn't greet me and ignored me and didn't tell me how much. The other employee she was talking too realized i was there and did tell me the price of what i owed. Then once i received my food i assumed it was correct because she read it back to me. i had to reach for my card because she wasn't looking at me just handing it like she didn't want to be there and didn't care.I just got home looked in the bag and i got 2 mcdoubles instead of a mcdouble and mchicken. I had to drive all the way back and i told them they messed up my order and said we are sorry we gave u wrong order. The lady that realized i was there and told me the total from earlier saw my frustration. I told her what happen and she apologized and i could tell she was sorry. They fixed my order which was good. I understand it's late but you are still working and you still have to greet customers with a smile and PLEASE make sure before u hand a customer their order to Check it so they don't have to drive all the back. read more

McDonald's - Fast Food Near Me - West Palm Beach, Florida

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I will not be ordering from this McDonald's again. This is my second time they completely get my order wrong. I ordered a Oreo McFlurry and instead they give me a strawberry and banana smoothie. I ordered a vanilla shake and they give me a strawberry shake. read more

Rude, unprofessional, wors service ever. You want to make sure you have your complete order because they always tend to miss something.

They have a price posted on an article and they don't honor it! It is something small but they should have principles, I asked the Manager and he said there was nothing he could do! read more

McDonald's - 3 cookies for a dollar advertised, they only give you 2. - Fast Food Near Me - West Palm Beach, Florida

Every time I come here I have to wait for something to be made for 15Plus minus and when it's done something is always missing. The staff is always very young and not skilled in customer service, I'm sure no one is really training them read more

How has nobody reviewed this location yet? This is probably one of the best run McDonald's that I have been to. They are consistent, I can't recall a botched order. They are also fast, which is a nice touch. The kids there look like they're pretty happy, so maybe that's the extra touch. I didn't give them 5 stars, because I don't think I could live with myself to have given any McDonald's 5 stars. But, if you'd like to eat some of the best McDonald's food you'll find in a sea of fast food chains that simply don't care...this one is excellent. read more

Worst McDonalds I've ever been to. They messed up our order. (Slightly). I would have been ok with an easy fix but the disrespect and combative behavior by the employee drove this rating down. Might as well have shot the food out of a cannon into my SUV. Not from this area but if I comeback through... I'll go elsewhere. read more

victor was so nice and helpful. the establishment was clean and pleasant. will be coming back for sure!

Worst customer service. If you go here past 8 o'clock be prepared to have them forget everything in your order, screw up your order and be hanging out with their friends. They hang out, do not pay attention to their customers and their ice cream machine never works. I've called corporate more than once and they've sent me coupon after coupon because their machines are always down. They never get your order correct. The people that work there act like they don't want to be there they never have a smile on their face they don't know how to count change to give it back to you and they can't even prepare an order correctly they're absolute morons read more

Literally the worst mcdonalds I've ever been to. Was told the system was down to reboot and it would be 10 minutes. Waited 20 to find out that these motherfuckers were probably just being lazy and just didn't want to serve me at 430 am. Meanwhile I'm starving and have to scream through the window and honk my horn repeatedly just to get someone to even acknowledge my presence. Mind you I ordered a sausage mcmuffin and a hash brown something that takes like 30 seconds to make. Finally got my food after honking my horn for like 30 seconds straight. These guys have no idea what customer service is idc what time it is. I'll never go back to this location. I may have well been invisible or these people were too high to do their job aka put shit in a fucking microwave read more

I been coming to this Mcdonalds location for years. They recently added kiosks to place your order and I have watched customers walk out because of it. I don't like the kiosks nor do I want to use them and I will not use them. This morning it appears that customers are now forced to use them and almost every customer is pissed off. This slows the service down and takes away from the personal service. I am losing patience and very soon I will cease using this location, unless the machines are scrapped or at the minimum stay optional with a friendly cashier waiting to take my order. read more

Great service and friendly staff. Always clean. I am a repeat customer. Good atmosphere.

Sunday morning I pull up for the drive thru. I had woken up late before heading off to work and skipped breakfast. Pulled up to the board to place my order at 10:22am. No response after she asked the previous car if he wanted a large. I stated he's already driven forward and she asks for me to hold. I notice in the other drive-up lane, a car pulls up and gets his order taken immediately. I still wait and asked my microphone board if she's there. No response. The other lane car pulls up in another vehicle pulls up behind that it has his order taken. I asked my side board are you there without a response. Now I've waited through two other cars having their orders taken and it's been 10 minutes waiting for mine. I finally placed my order and apparently something is going on at the front windows at the cash and delivery part. I'm stuck at my line with three cars behind me and cars in front of me not going forward. For a few minutes I put my car in park and wait. By the time I finally got the perch the pay window, it was 10:58 AM. 36 minutes I waited. I had to pull around the cars waiting for food to exit as I was due at work a block down the road by 11am. Thanks for failing to be a "fast food" drive thru. Is it that difficult to work and get orders correctly at a McDonalds? It was nice of your store to lose a customer! read more