Honestly the workers here are not thorough and don't pay attention. They gave my food to the wrong person, the person took the food into their car went through the bag and told them it was wrong. They literally tried to give me the same food that some random person went through. So disgusting. I told them and honestly I'm hoping they gave me new food because no one wants that. The girl must not have asked them their name and just looked at the car which wasn't even the same kind of car! read more

Absolute Disaster - Chick-fil-A Has Gone Downhill I don't know why people keep hyping up Chick-fil-A, but my latest visit was an absolute joke. First, I wasted my time in their ridiculously long line, thinking maybe--just maybe--the food would be worth it. Spoiler alert: it wasn't. After handing over $14.28 (which is robbery for fast food), I received a completely wrong order from head to toe. Not a single item was correct. It's almost impressive how thoroughly they managed to screw it up. The food I did get was cold, stale, and borderline inedible--a total waste of money. Then, I figured I'd at least voice my frustration through their survey, but guess what? It doesn't even work. No matter how many times I enter the stupid serial number, it's an error every single time. This location is a glaring wake-up call for Chick-fil-A corporate. It's clear they've either stopped caring or have zero quality control in place. The service, the accuracy, the food--it's all a mess. I honestly don't know what's worse: the overpriced garbage they serve, the broken-ass survey, or the fact that I actually expected something decent. Never again. In case anyone was wondering, no, I am not Shantel... it's the poor saps order that I got instead!!! read more

Chick-fil-A - Salad Near Me - West Palm Beach, Florida

First Chick-fil--A ever, in my experience across the globe, that has told me they cannot make milkshakes because they do not have ice cream. Makes me believe you are own par with McDonald's because someone is probably too lazy to clean the machine. read more

i will never 4get my 1st taste of their chicken & there r no words ... palm beach mall food court & the rest is history!!! although i will never understand why i always crave it on sunday ... until u realize its sunday unfortunately, we have got 2 figure tht out!!! read more

Wow what has happened to this place. Sandwich was average and not moist. As for fries you must be kidding. Had two orders and both had more fry crumbs than fries. Will never go to this location again. Will be going to visit my spinach eating friend the sailor from now on. read more

Chick-fil-A - This is what just some of what was at the bottom of both fry orders. There were plenty more. Sad - Salad Near Me - West Palm Beach, Florida

I haven't really been eating out much since March, or at all until a week or 2 ago. But, on a trip to Lion Country Safari even through I brought some snacks in a cooler, we were craving something hot and delicious. I'm also not big on fast food, but I absolutely love Chick-Fil-a. I made an exception to my normal rule and searched for a location nearby to where we were. We downloaded the app in the parking lot to be able to handle the order with as little contact as possible. The food came out really fast, every employee was wearing a mask and was very friendly. I've never been to a bad Chick-Fil-a location, but this one was the fastest experience I'd ever had at one. read more

Chick-fil-A - Spicy chicken Sammy - Salad Near Me - West Palm Beach, Florida

ordering ahead makes the drive thru line process go so much quicker! everything came out great! read more

Chick-fil-A - ows a variety of food items - Salad Near Me - West Palm Beach, Florida

Good food But Not so great customer service It's always crowded so much so that the drive through lines wrap around Home Depot parking lot . Lately on Saturday their App doesn't work and orders do not go through . When we drove to the Resturant on June 8 lunch time after attempting to place order via App the restaurant was busy as always drove around to find parking - curb side was great and faster but owner took that away . Had to go inside placed order and when we got the food were again given wrong milk shake It has happened before too !! Not so great experience. Have written to the owner but heard nothing back . read more

I placed an online breakfast order at 10:15 a.m. for drive-thru pickup. I drove to the store and the drive thru line was about 30 cars deep, so I opened my app and changed my order to in-store pickup. The app pops up a message that an error occurred and that my order was cancelled. I walk into the store and wait in line. I explain to the girl at the counter that I ordered breakfast online but that the app had an error and cancelled my order. She tells me that it's now after 10:30 and breakfast is over. She talks to a manager who refuses to honor my order and won't come out to speak with me. Horrible customer service from a store that prides itself on the best customer service. But hey, my kids don't get breakfast because it's after 10:30. read more

These people know how to get you your food fast! The line is always long but I fly through there in less than ten minutes!!! Go team go! Food is always as ordered! read more

First time Chick-fil-A customer and I really wanted to love it. This location was BUSY on a Thursday night at dinner time. Unfortunately, I didn't think the sandwich was worth the hype but that doesnt mean I wouldn't give it another try, or try something else on the menu. The downfall mostly for me at this spot was it was quite unkempt with dirty floors, tables, and restrooms. The positive for our trip was the staff. Everyone was smiling and courteous and seemed generally happy that you were there. I appreciated their kindness after a long day. read more

Chick-fil-A - Dirty restrooms - Salad Near Me - West Palm Beach, Florida

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I love chick fil a so this review makes me sad but... I probably eat at this cfa 4 times a week, not over exaggerating. The food is good but the service is going downhill so fast and its making it so not enjoyable. Theres been about 4 different instances in the last month I have had to go back because either, my cup had holes and leaked all over my car, my chicken nuggets were raw (accidents happen) or they give me a completely wrong order. This time I opened my chicken minis and laughed. That's what finally broke me to write this review. Workers must be starting to get really lazy or really overworked.... read more

Chick-fil-A - Chicken Chick-n-Minis- - Salad Near Me - West Palm Beach, Florida

This Chick fil A is the slowest location I have ever been to. I eat cfa twice a week and every time I come here, I tell myself I'm never coming to this location again. This spot is a 3 minute drive from my house and I will go out of my way to drive 15 minutes to the next closest location. It's at least a 30 minute process from when you get it in line to when you actually get your food and that is on the low end. This isn't a isolated experience, it's every single time I come here. This location does not live up to the CFA customer service experience. read more

Always go here whenever I'm in the mood for a nice Chicken Sandwich. Today was one of those days. I ordered a Chicken Sandwich with fries and a Dr. Pepper. The food was spot-on and delicious! Problem was, the drink. I had mostly finished it until I notice something go into my mouth that was not liquid or ice. I spit it out to see a fly. I had never had a problem with Chick-Fil-A before, so this was a surprise. It honestly disgusted me. I hope in the future the employees pay attention to what goes into the drinks. Overall, fast service and good food. Just had issues with my drink. read more

Chick-fil-A - Fly in the drink - Salad Near Me - West Palm Beach, Florida

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I moved away for a year and a half and I can see that absolutely nothing has changed with this location and the service still sucks. They can't get an order right for the life of them because they rush getting people thru the drive thru. I called to find a solution for the shit service and all they wanna do is give you a free meal the next time you come... but that doesn't compensate for the fact that I don't have a meal to eat now and 20 minutes of my time was wasted. Not to mention they are serving raw potatoes as fries... Update: I went back to this location and got a refund WITHOUT my meal being replaced. Thanks for the unsatisfactory customer service Jose (manager) I won't be coming back to this location and unless you want your meal Consistently made incorrect, I would Highly recommend you do not visit this location. The owner can say they try to provide excellent service all he wants but the fact is I've been to this location several times and every time is the same shit service. This location has lost my business. read more

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I honestly can't remember the last time that this CFA got my order right. We always have to count items in our bag to make sure the correct number of items are there. Now they don't even get the items right. Good luck getting anyone to answer the phone after you drive 20 minutes home and find out your food is wrong. Feedback on the app never gets responded to. And I hope you have 2-3 times as long as it should take to go through the slowest drive-thru in South Florida. read more

Brand new Chick-fil-A restaurant. Food is always good and the service is outstanding for a fast food restaurant. They will deliver your food to your table, clean the table, bring you napkins, mints, and are generally the nicest employees of any fast food establishments. Closed on Sunday - Always read more

Chick-fil-A - Salad Near Me - West Palm Beach, Florida

This is quite possibly the best Chick-fil-A in Florida! Quick and delicious! You won't be disappointed!

I am visiting from out of state. I went through this drive through at approximately 11:30, so expected the line to be crazy but it was not bad. However, After ordering and paying in the drive through, the employee at the window could not find my order on her screen. She said I needed to go through the line and order because they didn't have mine. I had already paid for my food!! Her manager came in behind her and asked for my name. They could not find my name or my order. I sat silently watching them scramble. They "took me at my word" that I had gone through the line. As if I could have gotten through without going through the line. The place is gridlocked. Both manager and employee were rude. I was extremely surprised as I've always had a pleasant experience at every other chick fil a I've visited. read more

Drive thru horrible . So out of control. We waited 10 min by window till they told us pull down for waiting spot and we sit in car for 20 more minutes. Everyone crazy about this food and its not even that great. Totally plain sad read more

This store never gets the right order. Last 3 times I've been here I repeat my order multiple times to the person but they're just in a rush they aren't listening to what I'm saying. This has to be the worst chick fil a. read more

This place is fucking terrible. It's gone downhill in the last 2 years to the point that it's no longer bearable. 20-25 minutes in the drive thru line for a basic meal, and I had to park ? Don't go here, maybe they'll be good again eventually. Horrible. read more

Staff is 100% professional and friendly. I often enjoy the customer service from ChickfilA workers, so I wasn't surprised. I really enjoyed the Mac and cheese from this location. They always make this recipe very well compared to other locations! Overall, I will be back again! read more

Order 3 sets of 12 piece nuggets and 3 milkshakes. What I received was garbage , straight up!!!!! My nuggets weren't even close or near chick fila standards. They were over breaded and hardly had any seasoning. The taste was absolutely awful, how could you be putting out of your best selling dishes like that. The chicken was tasteless,dried out stones of what was once chicken. The only thing that stop me from kicking down their door and demand my money back was the milkshakes ,which saved the meal. read more

Chick-fil-A - Salad Near Me - West Palm Beach, Florida

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This place has no clue about customer service. My family has gone here several times and each time they have gotten the order completely wrong. I'm not taking about one or two items but the entire order. When you compare the receipt to the items you purchased, they are completely different. I have complained sever times with a total of over $100 combined all wrong. The result, an apology card and two gift certificates for a whopping total of $5.78 combined. It's not even work the gas to redeem the gift certificates, and they will most likely got those order wrong as well. Do your self a favor if you go here. Open your meal while still in line and verify they did it correctly. Don't leave until its correct. And if they complain about you taking to long or having to fix the order. Don't let them push you out of line to wait for them to fix it. They generally will blame you for the error and actually claim, "We gave you what you wanted, you order the wrong thing." Yes, that is what I was told. read more

I Paid for my for my curbside delivery at 12:16, I ended up having to go inside to get it at 12:51 after I realized people who came behind me were receiving their food before me, By this time it was cold and my break was over this is ridiculous, might I mention I'm pregnant! Very disappointed. read more

Good food, good service but the lines... last visit particularly the line was extremely long so i went inside. Ordered 3 spicy sandwich meals. Waited and waited. People after me came and went so when i asked for a refill on drink I asked if they forgot me but apparently they had to make more spicy. Guess it was in demand plus I'm sure they gave it to the drive thru so they could move the line along. Waited for 17 minutes. Glad i asked but wished someone would have said something. However the manager was nice and came out with two cards-- one free lunch item and one for a breakfast item. So that was a good save because I was not a happy camper. read more

Gabe provided extraordinary customer service. He really made our Chick-fil-A drive thru experience special. THANKS GABE

Who doesn't like chick fil a? This location is a little old and has a random children's playing area. Still good food though.

My husband and I usually go to another location. We will continue to go to the other location. This location messed up my husband's order when ordering. Then messed up my order at the window. When my husband went inside to get the right order, a market salad as stated on our receipt. (Should be called a brown lettuce market salad) There was another customer who was getting a refund. Not sure why this location is so bad. I'm really glad we have other locations cause if we had to base our experience on this one location we would Never go back to a Chick Fila. read more

Staff member Jaden was the best! I put a mobile order in and was waiting patiently for it when Jaden came out to check up on me and assured me someone was working on it with the best smile on his face. Turns out no one was working on it and I didn't find out until Jaden asked me if I got my order for it and he himself began to work on it and delivered it with that same beautiful smile he had before. Thank you Jaden! read more

Had a delicious egg white grill chicken sandwich in Ft Myers on Monday. So I wanted to come to my Chikfila and get one. Not only did they not serve egg. But NO grilled chicken. Very disappointed. I'll have to travel back to Ft Myers to get that sandwich. read more

Food looks actually disgusting. The food was a lot smaller than any other Chick-fil-A places.

This place is AMAZING! Great food, wonderful staff, relaxing environment. You're always treated with a smile and kids love coming here.

My family waited in line 20 minutes to get ice cream only to be told the ice cream machine wasn't working. Really? They couldn't put a sign up??? read more

Amazing customer service!!!! They were all so nice, even though the line was long I still got the correct food in only 10 minutes.

Who doesn't love Chick Fil A, eveyone is always friendly. I'm never disappointed with the food, it's always the same great taste. Always supper busy, but it's only because it's just that good. Never had a bad experience and I've been going to this location for years. read more

Don't go here, I ate a sandwich here and ended up getting food poisoning. After now reading some of the reviews here I will not be going to this chick-fil-a anymore. Seems like a couple of people had under cooked sandwiches. Stay away ! read more

This was the worst experience I have had at this franchise. I freakin love the chicken here but tonight the kids were play the food was cold it was really bad. Smh I just can't believe it. read more

I used curbside since the drive through is always so backed up. I put in my parking number and it seemed like forever before I finally got the message that they would be bringing my food out. Unbelievably, they didn't bring my food for another 15 minutes! Then I checked my bag and things were missing. I had to get out of the car to walk in and get the missing items. I told the manager but he didn't care. This same scenario happened last time I came. Perhaps waiting forever is due to them not being able to handle the large volume of people, but there is no excuse for forgetting items. The only reason I don't give 1 star is because the food is good as far as fast food goes. Since this has happened 2 times in a row, I won't be back. read more