I order from drive thru about once a month. Usually a number 1 which clearly states on the menu board that a number 1 or any meal comes with a medium fry and drink. Without fail I'm asked if I want a medium or large. I repeat what is on the sign back to them. Tonight I asked for a number one and was asked not only if I wanted the meal but again what size I wanted. What is the point off having the menu board say exactly what comes with the meal if you have to jump through hoops and questions about the meal? Just give me what I ask for! And somehow I still had an upcharge that I have to investigate further. read more

We stopped by here for some ice cream that we placed through the online mobile app. Upon entering, we found that the floor was quite sticky. This always raises questions about the cleanliness of the restaurant. It took a bit longer than expected to get the ice cream cones, but it was as ordered. read more

McDonald's - Entrance - Fast Food Near Me - West Baden Springs, Indiana

Haven't had McDonald's in years. Thank you for reminding me why! Holy shit that was bad. Biscuit hard as rock. Chicken over cooked with no flavor. Coffee sour tasting. NASTY read more

Wish i could do 0 stars. The AC was not working so it was extremely hot and their was no one taking orders. after we took our order at the kiosk it took 30 minutes for us to get our food. While standing up front waiting for the food i noticed a certain employee with long blonde hair yelling and arguing with his co workers. he was not wearing gloves while making the burgers and was going very slow on purpose. People from the drive through had to come inside to get their food after waiting 30 minutes in line and had to wait even longer for their food inside. Overall terrible experience wouldn't recommend . read more

We went through drive through, we were told to pull up, there were 3 cars in front of us, one got mad and drove away. We waited 26 minutes for a cheeseburger meal. I actually had to go in and ask about it. It was cold, fries were not full. The girl said they were short handed but it didn't look like it. But it was total chaos in there. There were also 3 cars behind us. Terrible !!!! read more

I personally do not like McDonald's much but my family does. So we need something quick on a Saturday afternoon because we were in a time crunch so of course McDonald's is right next-door to everything and that's what my family want it. I got the spicy chicken sandwich meal and I must say it was actually really good. I was very pleased and surprised the facility on the inside I was clean and the workers were friendly. So no complaints here read more

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We stopped into the drive thru for a latte, strawberry-banana smoothie, coke slushy, a Coke Zero. When we pulled around to order, we were informed they couldn't do special coffee. Then we ordered the smoothy and that's machine was down for cleaning. So then we subbed a strawberry-lemonade slushy. When we pulled around, we were given a watermelon slushy, a Diet Coke, no coffee, and wrong soft drink. What exactly do you have to do to get what is advertised available?! It's a growing problem with McD. Either their machines are unavailable, or the workers don't want to have to clean them so they tell customers they are down. Unacceptable service. read more

I got an order messed it up gave the wrong food and the fries were bland and dry i could barely get them down without a drink some people didn't look like they didn't know what they were doing. During the morning and evening are good but by around 5 is when is to be the worst service. read more

We stop here once maybe twice a week because it's "convenient" and almost every time we are asked to pull around the front of the building to wait for our food. Our order is only a couple of burgers and fries. No special instructions. They never have anything ready and it's usually at least a 20 minute wait. read more

This store should shut down and let something else move in. They will never get it together. The service is always rude, slow and never correct. read more

Worst McDonald's we've ever been to. Dirty, flys and staff that seems so inconvenienced to take our breakfast order. We greeted THEM and got literally no response so continued with our order. Manager seems like a real peach... I guess in a small town you monopolize on the fact that your the only McDonalds so you can treat people like garbage. read more

We drove through to get breakfast. The lines weren't too bad for a Sunday morning. We had to remind them for creaklmer and sugar for my coffee. When we left, they forgot one of our sandwiches, so we had to turn around and run inside to get it. Not sure about their organizational system. The food tasted like McDonald's food. If anything, you always know what you're gonna get when you go. read more

The worst McDonald's I have ever been to, the staff couldn't get your order right if you wrote it down and handed it too them. The food has never once come correct, I've been here over 20 times. You are guaranteed to sit in line for at least 25 minutes no matter what you ordered!! Avoid this terrible place. [Ps] Dairy Queen is much better If I could put a half star I would. read more

I had went through the drive thru and one of the workers taking out the trash had flipped me off for no reason and then they gave me chicken nuggets instead of the chicken sandwich I asked for, this has hands down been the worst experience I've had at a McDonald's read more

The worst quarter pound hamburger I have ever had! We had to wait 20 minutes for our food and my bun was hard as a rock! My wife's Big Mac bun was hard too! Not a good meal to start the day read more

I'm thankful for have a McDonald's in our area for quick meals. We love their Cokes. Sometimes the orders are wrong but maybe they will learn from mistakes. We especially like Cassie who takes our orders and she is not a relative. read more

The McDonalds in West Baden is the worst one I have ever been to. The workers are so slow and rude. We waited for over 20 minutes to get our breakfast. I can go to any other McDonalds and get service immediately. read more

Terrible customer service. Went through drive-thru and ordered a sandwich without cheese. The sticker on top states no cheese. Opened the box to find the sandwich WITH cheese. The bag did not have a single napkin in it. read more

I typically wouldn't review McDonalds. I mean, it's McDonalds so most people know what to expect. My son likes their pancakes so we will get them if we are out and about sometimes. When we walked into this McDonalds, it just felt different! Clean and modern, even the bathrooms. We were cheerfully greeted when we entered. I know-What?! Beyond the greeting, the employees chatted with us and seemed to enjoy working there. The only ding I could give was that the drink station/ketchup area needed attention. Who knows, maybe they just had not had the time yet. Located near the French Lick Resort and West Baden, a great option for kids because my son doesn't eat enough to justify purchasing the hotel buffet. read more

I do not have much standards for fast food restaurants, I get it it's hard to find good help! BUT they instantly you pull to the window EVEN if there's no one behind you, they have you pull up into the parking lot:( 2 weeks ago and they had me do that there was no parking so I had to go to the other side of the lot we felt sorry for the poor boy trying to find which cars belong to which food. Complete management failure!! So I go there today same thing happens lady comes out with somebody else's food asked me if it's mine goes the next car goes the next car, no these last two times my meal has been completely wrong! I asked and employee they said it's their New employer is a rule that nobody could wait at the window!! So I waited 20 minutes in the parking lot before I had no more patience for it and came in for my food. Please get your stuff together management!! read more

Now, often McDonald's is a good fast food place. But sometimes, they will mess up my order. I ask for a Diet Coke, then make sure it's Diet Coke. I pull up to get my drink, it's a Coke. Not Diet. It gets worse, they make you pull up very often. Not only that, but the longest I've waited was 20 minutes. The shortest amount of time was 5 minutes. I do recommend McDonald's, but if they mess up your order or make you pull up often, don't be surprised. read more

The nicest staff I have ever seen. Were greeted and helped by Bruce - could not have been more accommodating. Thank you for making our breakfast pleasant! read more

I was an out of town guest in Bedford and thought that I couldn't go wrong stopping at Mickey D's for a late night meal. The quarter pounder with cheese that I was served was just a burnt, rubbery patty with only a drop of mustard and ketchup. You would be better off going to Taco Bell or Burger King a few blocks down. read more

Can't believe I just saw this but I was brought out the wrong food to my car, I was waiting on my spicy nuggets to be made since I ordered so many, so they took the food back from me after I had already handled the contents inside and walked to the next vehicle and handed them the food I had just touched. With COVID going on that is very worrying. Those people are now unsuspecting buyers who could be potentially at risk now. Their food should have absolutely been remade! read more

this was one of the nicest Mickey Ds we have ever been in. clean, friendly staff, hot food cooked as ordered. place had nice local touches of decor. No Mickey Ds will make a 5th star..but this was one of the best i had been in. read more

The restaurant ran out of toilet paper...like the whole store. Was offered napkins by the manager but I chose to poop elsewhere.

I don't frequent McDonald's very often but I'm visiting French Lick and the weather got nasty so was looking for a drive thru option. Ordered for two. They were steadily busy but went through the drive thru in reasonable amount of time and order was accurate. Food was good. Those working the windows were friendly and attentive. No issues. read more

Does not even deserves 1 star I give it a zero I stopped on my way back from Holiday World heading home to Bedford. Hugh Mistake Drove up to the drive up Didn't see the Fish on the Value meal so I ordered a fish small fry and come Went up to the window and said Isn't the Fish on the Value meal He says Well ya wanted a small fry it's a med fry I said Isn't it cheaper Well yeah I said Can you change it to a value meal ok Drive up to the next window I go and say So the frys have salt She says What they Don't? I said I'm asking a question She says Oh they usually do Ok Thanks I pull next door to C V S ck the food Its a small fry I walk up to the window "YES" I said this is to be a med fry She says drive to the next window I said I'm parked over there She said Then walk to the window I have and another car coming Wow I walk to the window They bring the food I took 1 out No salt I go in Stand there and these 4 guys who I thought were Construction workers standing around finally say Can I help you lady I said Yes I need a pack of salt He tried to hand me a handful I said 1 will do Thanks and left Heading back on the road now I really in the bag and realize the true are Ice Cold Great I'm hungry so I try to blow it off still driving I get the sandwich out Again Ice Cold I couldn't believe it by this time I'm almost in Paolo I pull over I Call the Store I speak with Samantha "my in charge" She says can you come go I said NO I'm n Paoli now She says ok I'm going to send you full refund and a value coupon is that ok I said fine have my information and hung up I've Never received Anything Wow McDonald's Do you read these reviews Id be ashamed of this was my store WOW Bozo The Clown could run it better WOW read more