I've always love McDonald's but tonight really got me and it wasn't your fault but there were no doordashers out tonight so we had to cancel our order we lost 42 bucks and only got 5 dollars and something cents for compensation read more

seems they have trouble reading and getting orders correct. its not usually a problem, sometimes they'll forget to take off the pickles, not a problem i have fingers i can do it myself. today they messed up my order, not once, not twice, but three times. i ordered a mcchicken with cheese, bacon, and pickle. they gave me the sandwich with just the chicken and bacon and nothing else. i asked them to fix it and they removed the bacon and put chicken strips on it. i brought it up again and the lady made it seem like im the problem and said it was right the first time. after them remaking it again they almost got it right, still missing the pickle and lettuce. i just decided to leave because i was tired of dealing with them, and as someone who's worked fast food from 14yrs old to 19yrs i can confidently say its not hard to make a damn sandwich, all it takes is the ability to read. no longer coming to this location read more

This is the chicken sandwich I was served. This was intentional and could have been a serious problem for someone with underlying conditions. It was a completely raw piece of chicken served deliberately. Beware, who knows how many times they've done this. read more

McDonald's - 100% raw chicken served in the drive-through - Fast Food Near Me - Wellington, Colorado

We stopped there, went in, placed our order at a kiosk, got a number. Then we waited, and waited, and waited. We watched as people who came in after us got their orders. Again, we waited. After 5 people, whose order numbers were higher than ours, had gotten their orders, we gave up. Like much of the corporate world, they're trying to eliminate as many people as possible by making their customers take their places. They might have to pay a living wage to get people to work for them - and that might just dip into the ridiculously high profits they're getting. Of course, if we continue to purchase from them, nothing will change. Well, count us out. We'll never go to a McDonalds again. read more

ass place. don't get me wrong, i love any other mcdonalds. but this? why are there flies and their military regiments? no but seriously, the food is ok at best, and the prices. the prices are awful. service is ok read more

I've come to this McDonald's many times and I have not once had a bad experience. The people that work here and the manager included always have a positive tone when they speak to you. The food has always been fresh and I've only once not gotten everything I ordered. When this happened, I called and let them know and they, without attitude, were willing to fix it and give additional compensation for my troubles. I am glad to leave this review because I LOVE this McDonald's and their employees. Thank you for hiring people who know what customer service should be like! read more

We went in craving milkshakes. We ordered and they started making them, half way through making the third one they said there ice cream machine broke, McDonald's needs to get it together when it comes to ice cream. Instead of giving us refunds they gave us McFlurrys. I'm not sure how they made McFlurrys with a broken machine. Not only that but the employees were gossiping in the back instead of working, it was very unprofessional. I hope you take this review serious. GET IT TOGETHER read more

I work for a McDonald's and I've NEVER seen an employee so rude. My mom waits at the speaker and when the employee Jasmin (blonde hair) took our order she starts with just a rude tone telling her to "go ahead" and after every item my mom would order she would say "is that it, is that it, is that it" and I'm not one for bad reporting but THIS is what set me off... she was listening to music on her AirPods the whole time we were ordering. Absolutely rude when we got to cash out window and I didn't appreciate it. I feel employees like that shouldn't be in customer service. Nothing makes me angrier then someone so rude working customer service. Maybe she was having a bad day but that's no excuse. Her attitude wasn't tolerated on our side of the experience we had here. Edit: AND this is the first time I'm ever reporting a store ever, or speaking about my bad experience, is was that bad dealing with this customer service. I will say the guy who gave us our food was great. Not sure of his name but he had blonde curly hair. read more

This Mcdonalds is by far one of the worst Mcdonalds I have ever been to in my life!!! It is incredibly slow (AND I MEAN SLOW!) , They will almost guarantee mess up your order (AND I MEAN BASICALLY EVERYTHING) , and to top it off you will always get HORRIBLE customer service. They honestly should close this location. Driving to Ft. Collins to a Mcdonalds is probably a smarter decision to anyone who is thinking of going to this Mcdonalds. read more

We ordered, reading right off the big ads for new items in meals. ordered Dr Pepper. Paid. Weren't offered a receipt. They tried to hand us "Diet Cokes". Then told us they were diet Dr Pepper and treated us like we had to take their substitution and were horrible people for not just accepting what we were given. The picture of what I was ordering had lettuce, tomato and sauce. I received meat with two pickles on a bun. Never going back. Wish I'd taken a picture. read more

Worst place ever! They didn't have soft drinks or coffee they only had tea and water and only have spicy mcchicken when I asked for regular. The Manager was rude and disrespectful! Don't ever go here read more

Listen, it's fast food but they get my order right 99% of the time, they're always friendly and usually fairly quick. Friendliness goes a long way...your competitors in town should take note! read more

I'd give this location a better review if I could go through the drive through in a decent amount of time. I have heard the owners run short staffed on purpose and have no first-hand knowledge about this. My food is nearly always good, fresh and hot The customer service is ok although there is one girl who has a completely flat personality. I've never seen her smile or show any emotion. It's difficult to feel happy around someone so sour. I've seen their health department inspections are perfect. If you can pack plenty of patience, you'll be able to get good food here read more

Drive thru team was super friendly, pretty quick, and got our order right. That's really all I'm looking for at a McDonald's.

I wish I could give this place a zero star. Every time I come here the order is wrong, or my sandwich is constructed poorly. I just recently left, ordered what I thought was the staple of McDonalds, The Grand Big Mac. I went through the drive way and actually had to wait for it. How do you have to wait for a Big Mac. I make it home to open the box to the most poorly put together Big Mac I have ever seen in my life. Two patties of meat on top of each other, then the middle and bottom bun on top of each other with a glob of sauce, NO CHEESE!!! How is this place in business? The kids who work there do not take things seriously, and should all be fired. Who is the management team, and how do they allow these things to take place? Give me a job there, and I will show them how to do things correctly, decently and professionally. read more

McDonald's - a box of hamburgers and a laptop - Fast Food Near Me - Wellington, Colorado

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I just feel compelled to write this review as a warning - UNLESS you like spending 20 minutes waiting on a coffee at a place that is supposed to be "fast", then don't come here. We were on a road trip and stopped here for coffee and a potty break. The service was slower than molasses on a wintery Colorado day. All we asked for was 2 hot coffees. It took FOREVER. I can't imagine trying to order food here, it'd probably take longer than a fine dining experience to get a messed-up order. The manager was very apologetic for the wait, but rather than apologizing, they should just work on getting their act together next time. read more

McDonald's is what you expect. Go here regularly for a quick snack or meal. Drive through is always quick. Safe are always friendly and polite. A couple of times they have got the order wrong. But as I said McDonald's is McDonald's and it isn't ever worth driving back over a cheap mistake. read more

Kiosks don't work if using coupon code! Then waited 10 min for someone to come to the front and help because kiosk don't work!!!! I will personally bring a ringing bell just to get their attention! read more

Only place open....really didn't want to go here but thought we would give McD's one more chance. Mistake! Greasy burgers, even on the outside of the bun!!! yuck....and cool....so were the fries....Big Mac was a mess....and cold! This is the best you guys can do? McD sure isn't what it used to be....PLEASE! Just sell it to someone who cares! Worst we ever had...blech read more

Amazing time and had my meal for free. The manager was amazing too! The food was also better than food from other states (we are from cali). The manager was professional and this wa smy best experience at a mcdonalds read more

This is the worst McDonald's I've gone to. You won't get your order you'll get whatever they remember to throw in the bag. And why would they stop serving breakfast at 10:30 when the rest of them are 11 or all day? Got a chicken sandwich that was burnt and tasted like cleaning chemicals. read more

Always make specialty orders correct, it is a major pet-peeve of mine when you have to double check every thing. Can't think of a time this place messed up. Very busy being one of a few restaurants in a fast growing town. They Always make large orders for 30 people for me in the morning with little heads up. This is a very well run McDonald's. Keep up the good work! read more

I would give no stars if I could. They used to be great, now you have to wait 20 minutes for food, only for them to mess it up and you have to wait even longer for them to fix it. Employees sit by the dumpsters and mess around while all the other employees drown inside. read more

Literally the worst. Plan on being in the drive thru as long as you'd be sitting at a table in a restaurant, and plan on checking your food when you finally get it, because your order probably won't be right. read more

Hands down the dirtiest McDonald's I have ever been in. I might have been able to excuse the fact that every single table was filthy and overflowing trash cans to them being busy, but they weren't, and 2 employees were sitting on break. The bathroom wasn't in any better shape. From the bugs crawling on the floor, trash on the floor, blood on the sink faucet, and grime on the mirror, I'm surprised I didn't get a staph infection from my visit. To top it off service was incredibly slow, but with my prior experiences at this location's drive thru I'm not surprised. 17 mins to get a happy meal and 2 big macs is pretty pitiful for a fast food restaurant. read more

Walked in they had fox news on a TV. Nobody wants to see this crap. Turn the news off.

This is the worst McDonald's I have ever been to. My order once came without a burger on my bun. I've had hair in my food. We've been there twice and will not go back. read more

I was denied service because I called my friend taking an order an jus cuz she doesn't like them outside of work she made me leave the manager Maddie that works at night read more

Seriously. You guys suck. You have messed up my order 3 times in one week. I just ordered 3 chillers and an ice coffee in the drive thru. I was told to pull up and wait. After 10 minutes they brought me one chiller. Later they brought me the rest. Wrong, melted, and no ice in the Ice coffee. I'm not even in a bad mood, but seriously? No real apology? And cold fries every time I use the drive thru. Get bent. read more

Its all the owners ( The Luther's ) fault the treat there employees like sh*t they don't even let people take off when there sick or they will fire them sorry for the language but its true!! read more

One of the worst I have been to. One out of ten times is a success. Poor management

This has to be the worst McDonald's in Northern Colorado. Very slow and they are constantly changing their prices on food. Terrible customer service. read more

Every time I get food from this Place it's old or the order is wrong. This Place is horrible however they will give you at free meal if they mess up. And usually that free meal is made fresh and correct. read more

they literally always mess up an order no matter what time of day it is. even worse later at night. make sure to always check your order

Typical McDonald's! All of them have their mishaps. I've been there several times, never had an order messed up, but have had to wait at least 15 minute in the drive through a couple times. Nothing to stop me from picking up a quick dinner. read more

I seldom write reviews, but I had to make an exception for the McDonald's in Wellington, CO. I go through the drive thru at least once a week in the mornings on my way to work. I seldom have to wait very long, the food is fresh and perfectly cooked. The drive thru service is friendly and I always see employees outside cleaning up or busy doing something. This McDonald's takes pride in their establishment and I appreciate that. Good work! I can count on fast service and a delicious breakfast to start my day! See you soon! read more

I'm sorry but I cant believe this is actually considered food. The meat looks like cardboard and I'm sure there is very little if any nutritional value. read more

Last week I was given a raw burger (QP w/ cheese). I was on I-25 so I didn't turn around. Today (4/19/18) I was given a RAW burger (QP w/ cheese). I drove back, the very nice person at the register got a manager. The manager didn't say he was sorry. In fact, he was a bit of a jerk about the incident. He actually asked me if I saw a little bit of pink inside the burger. Ummm....NO! It was raw. As in RED all the way through. He gave me a new burger in a bag, and abruptly walked away! I mentioned the incident from last week, and he said nothing! I didn't even get a complimentary fry to make up for the fact I had to drive back! What the heck! HORRIBLE MANAGER. And a cook who needs training! read more

I have visited this particular store in Wellington and it has gone from ok to TERRIBLE. U HAVE TO WAIT IN LINE 10-15 minutes because they don't work the board or have large order pull to a stall and wait so for a soft drink you wait Nd AND WAIT AND WSITR read more

Its got some pretty good food. There have been some bad experiences but overall it is okay.