From a friend:
I feel the need to share my experience this morning in the Weiser McDonald's. My wife and myself were waiting in line to order breakfast, while in front of us an older gentleman whom was a Korean War Veteran (according to his hat), was asking about his order which was apparently incorrect and was being charged again for the correct order. The women very rudely and abruptly scolded this man and said "I am not going to argue with you about your order". The gentleman simply said ok and repaid for his order without argument. At this time I was speechless. The several others standing and waiting in line expressed their distaste for the behavior of the women, who we found out was a manager. When we approached the counter we were placing our order, still not saying anything about what we had just witnessed, and my wife had asked a question to the young man taking our order, and which time the other manager standing behind him, spun around and yelled "who said ass?" She looks at us and asked us if we said ass. My wife said no, we said "asked" and she was asking a question. At this time we asked to speak to the manager, which was the same woman, Suzan. I expressed to her that is was not acceptable how they had treated the veteran before us. Without hesitation, Suzan told us we could leave. While I was trying to understand why we were being asked to leave I asked Suzan, are we not allowed to express our concerns on how we saw a another person being treated. She continued to raise her voice and carry on. At this point I had enough and told her and the other manager they should be ashamed of themselves for not only how they treated another person but also a veteran. Suzan then tells us that Subway was up the road and we should go there.
Our small community McDonald's can and should do better. You should be ashamed of how you publicity displayed such disrespect while you double charged a veteran and elderly person then proceed to treat him like he was trash. To the veteran, thank you sir for your service to this country and I didn't get a chance to respond to your thank you while we were leaving. read more