management needs to address the kid who works the drive thru window and CONSTANTLY hits on customers. literally every single time im there he asks me if i have a boyfriend and tells me im pretty. it's very annoying. im there to grab food because i need to eat, not deal with some literal child trying to get my phone number while im trapped in my car. not sure why management allows this to continue. it's insanely inappropriate. read more

I'm sick and tired of everytime I order n delivery or pickup I never get straw like it is not that hard to grab a couple straw and put them in the bag read more

Everyone knows Waynesboro is the worst. Even if they get order correct, probably no napkins and NEVER ketchup and the WILL NEVER ask if you want ketchup or sauce!!! Order a large fries, expect this. read more

McDonald's - Fast Food Near Me - Waynesboro, Pennsylvania

Three years later after my first review and still the worst McDonald's I've ever eaten at. Over cooked fries barely salted, sandwiches haphazardly thrown together. My family still goes there to eat and asks me if I want anything from there, reluctantly I say yes, and I'm always reminded why I should say no.. read more

This McDonald's experience is one of the worst I've ever had. The order process was draining I have never had to repeat myself so many times. When I then got up to the window I was handed the wrong drinks and then my food took at least 5 minutes to come out. read more

This is worst McDonald's ever. I ordered my dinner on the app. I clicked to say I arrived (I hadn't) because I know how slow they were. I went through the drive-thru. From start to finish it took 32 minutes for 2 combo meals. A side note I am a doordash driver. It's even worse. One time overhead the MANAGER say she didn't care about doordash and then she laughed. Always takes 20+ minutes to pick up dashes. read more

This McDonald's has gotten so bad that every time I use the app to order my food I have to bring my own napkins because they never put them in the order with your food. The other problem they have is they don't know the difference between sweet tea and unsweet tea. My order is always the same unsweet tea with extra lemon extra ice nine out of 10 times I get sweet tea with no ice. I've started driving to the Chambersburg McDonald's. It's about the same distance because they at least seem to be able to get my order right. And these people want us to pay them $20 an hour that's ridiculous. read more

McDonald's bathrooms are always nice. Everytime I walk into this one's bathroom, I always feel good and happy. Of course there may be stuff on the floor, but it's natural. The food is so good as well. Normal McDonald's food but it's ALWAYS hot and the fries are always so good. Sometimes the line goes slow but for me we always zip through and get our order in about 5 minutes. The staff is always sweet and welcoming. I have been here like 1000 times and it's always awesome. read more

stopped for a quick snack. the staff was friendly and it's McDonald's food the area doesn't have many choices, so I can't say anything negative. read more

I've been here perhaps three times and they are slow and steady regardless of the size of the crew or number of customers. Also the food has never been hot. Only the cold drinks from the machine (self service) are the right temperature. read more

After visiting this restaurant I was surprised at all of the negative reviews. I was driving through town and needed a quick bite to eat at 2:00 p.m. on a weekday. When I arrived the drive-thru was backed up all the way to the street which made me think I was going to have a long wait. Not true. The double line moved quickly and my order was delivered accurately by the friendly staff. read more

McDonald's - a man standing in front of a counter - Fast Food Near Me - Waynesboro, Pennsylvania

Dinning room was dirty. Sauce splattered all over the place. Liquid spilled on the floor. Disruptive teens cursing, standing on furniture and carrying on. No employee attempted to curb the behavior. Overall bad environment and terrible experience . Would not recommend this location. read more

If you want to play Russian Roulette with your food order, look no further. This place gets your order wrong, EVERY TIME. How hard is it to literally read something on a screen and put (or not) put it as part of your order... Places like this are the reason fast food workers don't deserve more than minimum wage.... read more

Every time I go to the Waynesboro PA McDonalds they either give me the wrong order or there is something missing in the bag or something is incorrect. For waiting in the drive thru for forever and then getting the wrong items it is just not acceptable and isn't getting any better with time. read more

Every time I order NO SALT FRIES I have salt. And I usually do not get a straw or napkins unless I ask. Do better.

This is a positive review: I had forgotten to ask for the coke to have no ice. But my bro reminded me when I got to the 2nd window to pick up my order. I asked if it would be possible to get a coke with no ice and with a smile, Alex (the guy at the window) said "sure!" and as I offered the other coke, he said "Oh you can keep that. It's only a dollar. If they charge me, I'll pay for it out of my own pocket." It bears mentioning this same McDonald's helped my bro and I out when we had car troubles. The employees here are always nice. But a special shout-out to Alex tonight! :D read more

My 10 year old daughter went inside with just a friend to order breakfast. She was given horrible service by a MANAGER, who gave her attitude for misunderstanding what she said. I had planned confronting her myself but another manager suggested calling corporate. Which, I googled the number. Said and done, I had corporate scold me for how I addressed it. So, as a customer, im not allowed to confront a manager about their unproefessional behavior? And this person, REGULARLY is loud and obnoxious and treats people like shit. From what I've heard, she needs drug tested and they cater to her because she fell on the job. So, i hope this review hurts their business significantly. read more

About 1/3 of the time I place an order here (via the McDs app) there is something inaccurate in what I receive. Recently I had a particularly bad experience- my hamburgers showed up with cheese on them and my French fries were missing. read more

Sometimes the lines are definitely long and it takes some time to get my order but my order usually always comes as I would like it. Recently my order wasn't what I was expecting and I quickly asked the associate working , I believe his name was Robert, to help correct my order. He was very nice about it and said he would get it fixed right away, he came back quickly with the right order and I couldn't have been happier. Some staff can be weird sometimes but I've seen him a few times and he always an upbeat attitude and I appreciate that. read more

The food is good and the employees are nice. My problem is with the management. If you have a problem, she brushes you off or gets snarky. I overheard an employee last week asking to work in an area that didn't come into contact with customers because she was staying with her 81 year old grandmother and had worries about the virus. Another employee chimed in and said he would switch - the boss said no. I'm glad I don't have to work for someone that heartless. read more

Wednesday 9/30/20 @ 8pm...It look okay inside with Covid precautions! But the Delivery Service is Awful!! My question is: What happened to the previous Mgrs., and Crew before this Store was Reconstructed? THEY WERE AN EXCELLENT TEAM WORKING COLLABORATIVELY! The shift mgr., on tonight...was up front with maroon colored shirt- different from the others- Had no enthusiasm to steer the Team toward excellent customer Service or move the Drive Patrons quickly!! Only myself and 2 other customers inside the restaurant, because the outside was crammed...and it still was over 15 minutes for my (2 )small items. Almost always their drive thru window is backed up all the way into Main Street... On the inside almost a dozen people behind the counter with not a clue as to what good customer- service looks like, act or even talk for that matter. The guy at the counter was friendly, but he never checked on our orders...He and his friends were conversating with bags balled in the palms...? Who is running the Store I wonder... read more

First I find it funny that this location only has one and a half stars but the drive through lines are always long... I gave it 3 stars because every time I've gotten my food it's always hot, and delicious. The employees have always been great, friendly and professional, it's the long drive through lines that are a pain. Especially at breakfast time. read more

This McDonald's is so busy, but they do their best to serve everyone as fast as they can. Waynesboro needs a second McDonald to handle the volume of waynesboro customers. read more

Gross!!! Woman behind the counter wearing black mcdonalds jacket with frizzy hair and glasses was picking her ear and licking her fingers!!!! She made me want to vom, BIG TIME!!! The other people are not disgusting just slow.This place is weird!!! Crappy!!! read more

McDonald's - The Ear Picker!!! - Fast Food Near Me - Waynesboro, Pennsylvania

This place is terrible, the whole place needs re-staffed ASAP. Took 20 minutes to get 2 medium frappes and a small fry.... ridiculous.

A zero is the correct rating. Totally GROSS to have an employee exit the restroom and NOT WASH THEIR HANDS! I was washing my hands, (good soap supply and instant on water) as the employee was walking towards me. Expecting the employee to stop while I finished up, I was much surprised that the employee kept walking, oblivious to their responsibility to the health and safety of everyone. Customers and fellow employees are all subject to illness when bacteria from the restroom is transmitted to the food prep and dining room areas. I promptly notified the Manager of what I had just witnessed. I wonder if the Team was called together for a safety and health refresher. And I wonder if this employee understands the issue. I would like for McDonalds to post a response. read more

Yet again, McDonald's f'd up my order!!! I went and got my usual order get home and no fries!!!! Called them to let them know that I will be in tomorrow to get the rest of my order. I tell you this McDonald's is really run to the ground!!! Even the managers and assistant managers don't know how to put an order together!!! They all put food in the bags to the point you can't close the bag!!! You think management would know better. I am really done with them. There are too many other places I can go. I do not recommend this McDonald's at all. I give them a -10!!! read more

It took 20 minutes to get my order. The employees were very slow.

Hopefully after the rebuild they will be better. The managers seem to be the only ones that can get my order correct.

The problem with this store is the employees do not wear gloves that's just nasty and their soda machine must be old because every drink I done asked for was watered down but gloves is the main problem read more

My car broke down in the drive-through just before they closed at midnight. The night manager kindly allowed me to let the car stay in a premium parking spot overnight so I would have time to get a tow the following day. :) read more

Went to this McDonald's tonight and sat unmoved for 35 minutes in the drive thru. Once again their ice cream machine was down. I don't understand why their drive thru is always so slow. I worked at McDonald's and it's not that hard. If I could give anything lower than a one star I'd leave a zero star because this place is so bad. Spend a few extra bucks and go to the Burger King a few miles down the road. At least there we got our food and were on our way in 2 mins. read more

Ok, so this place has changed for the worse. I have nothing good to say about this McDs anymore. It used to be our go to McDs, now it's our stay away from McDs. Even after the recent renovation and the two order lanes you always have to wait. You can have three or four order lanes, but when you only have one pay and one pick-up window... well there's the bottle neck. To go inside isn't any better because they are working so hard on taking care of the drive thru you find yourself waiting for someone at the counter. Kind of like, since they have the order boards, they don't feel like they have to take your order. This is the McDs that is closest to us but I'll drive much further now just to go to a different one. read more

I thought the new McDonald's was suppose to make things easier? We let me tell you it did not. My granddaughter went in to the store to order a Bundle box and a fish sandwich. I parked the car and had to wait 45 minutes for her to come back out with the food. While I was waiting I watched the drive through. Most times they had to have 3 cars pull over and wait for someone to bring them their food. Yes I understand it sometimes takes a while but 45 minutes? That's insane. Lisa R. read more

We stopped there yesterday morning ordered an Egg McMuffin sandwich & other items. We didn't go through the drive up, order placed at counter. Traveling, so we looked in bag to make sure we got what was ordered. Didn't physically open each wrapper & inspect the product before leaving parking lot. A couple of miles later & inconvenient to turn around. The employee assembling the Egg McMuffin forgot the most expensive part of the sandwich... The meat. There are 4 ingredients to this product. How hard is it to get it right. There are pictures of these in front of them. read more

This is the most horrible McDonalds I've ever been to. The service is horrible, they are so slow. I waited half an hour, just to get my food. This is ridiculous, I will never be going here again. It's like the workers don't even care about the costumers. read more

I had some work to complete and our internet was down due to bad weather. I rushed to McDonalds around 8pm as they advertised 'Wireless Inernet'. Got there and had to pay for the internet as this is the part that was left out of the ad on TV. This is done be credit/debit card and not cash... imagine that! I was so deep into my work when I saw the battery light blinking. I searched for a power outlet and could not find one. I asked the employees and they said that there were no oulets for customers. Why would they not have outlets for customers if they have 24 hour internet? What is the alternative??? I had to sit in my car (with the outlet that plugs into the lighter socket) to finish my work. If that is not bad, try this one: For every parade that is in town there are lots of spectators. McDonalds NEVER has a good strategy for more than about 5 customers at a time. Why? One person at the register. Here's a tip: Get more people on the registers when you have a crowd of customers. Get a 'production line' going with each person responsible for something. If not for my daughter loving the games inside or the Happy Meals, this McDonalds would get zero stars!! read more

Order is never right and food always crap. Smash the shit out of every sandwich like it is a game.

We stopped here today and it was the first time we had been there since the remodel. Took a very long time to get to the window to finally pick up the order and then were told to pull up and wait...and wait. Every bit as slow as they were before. Won't go back. read more

They just remodeled this place, but nothing else is better. Yes the staff is nice, but something is always wrong with my order and this is after I sit in drive thru for 15 min just to order. Would have got out of line but I couldn't. When I try to let them know, they really don't make the problem better. I am done with this McDonald's and that's real. If you like to wait for Fast food and don't mind your orders needed up then this is the for you. Fast food is suppose to be fast food not 15 min later. read more