I've heard McDonald's is fast food. No such evidence of speed is present here. Waiting 20 minutes in an empty dining area for a quarter pounder. Ridiculous Two stars not one because... They were very nice read more

Customer service was good....but I haven't been to McDonald's in years and thought I'd grab a quick egg McMuffin. Wow, the prices are insane now. So overpriced. $6 for 1 sandwich? I'll never go to any McDonald's ever again. I don't know why I even bothered. CRACKED EGG SHELLS is not fun to eat. Yuck. I had to spit most of it out. Waste of money. read more

There was HAIR all in my food and it was a dealbreaker and the screen was laggy and so we eat waiting for our price but the people next to us were going one by one while we sat there so we went forward got our food and there was no ham on the egg McMuffin like bruh are you serious and my latte was water down when we got it read more

This McDonald's is totally filthy. The bathroom had poop all over the seat. The tables underneath were filthy dirty with food and trash everywhere. Tables not washed down. Never coming here again. The wait was super long too. read more

every single order i've made my bacon quarterpounder with cheese is either missing bacon or cheese. every.single.tine.for weeks!!!!!!! the food is overpriced and the wait time is ridiculous. i pay extra for cheese and bacon and you dont put it on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

McDonalds - Fast Food Near Me - Visalia, California

Need to hire more. I never been to any Mc. Donal drive through but the wait is 15mins

took 20 mins to get my mcflurry and they didn't even mix my ice cream this was yummy but it smelt really bad because this diabetic was next to me read more

McDonalds - a diabetic Americano - Fast Food Near Me - Visalia, California

Service is always horrible!!! Staff has horrible attitude, not to mention one of them was chewing gum the whole time today at the drive thru. I live down the street and eat there because of the convenience but always have to wait even with ordering through the app. We have been the only ones in line and even having placed the order ahead will have to wait extra than what it should... while we have a long line piling up behind and staff just walk around. Every time they have messed up my boys food . Don't recommend this McDonalds!!!! Staff doesn't seem to care too much either . read more

Ordered on mobile and order was completed forgotten, waited 20 minutes on till I had to go in and grab it myself because they forgot

I ordered the two cheeseburger Meal. I asked for EXTRA Onion but instead they put no Onion, both of cheeseburgers had only one pickle each and let's not talk about Ketchup & Mustard cause its practically nonexistent just like the Customer Service you'll receive. read more

McDonalds - Cheeseburger - Fast Food Near Me - Visalia, California

I purchased a few sandwiches and fries the other day. The drive thru took forever. The car in front of me had to hand back their order multiple times because the workers kept giving them the wrong order. I pulled up and guess what I was given the wrong order. I told them I ordered 4 Double cheeseburgers, 2 Mc Chickens, and 2 large fries. They corrected my order and when I got home. I received a Diuble cheeseburger without the bottom bun. If you're so pathetic and can't work at McDonald's.. please don't take it out in a paying customer by intentionally leaving the bottom bun out. How the hell do you not realize you're constructing a burger without the bottom bun? I didn't call to complain because they never pick up the phone... I'll take my business elsewhere. read more

Would like to give a 0 but can't . I have only been here less than a handful of times every time the trash is filled, tables dirty, wait time ridiculous. The most recent waited 15m just for them to tell me the ice cream machine was out, rather than tell me when the order was placed and it came across the screen. Service is bad. Idk what management is doing but they need to do better. read more

I was in the drive through and the lady on the speaker said she was only taking mobile orders. There was no sign or anything that stated that it was mobile orders only lane. I asked nicely can I order and she said no, she just kept repeating that she only takes mobile only. No cars except for me for both lanes and she was rude and wouldn't take my order. I backed out and drove over the the McDonalds on Walnut to get my food. I will never go to that McDonalds again. read more

I'm 6 months pregnant at the moment and all I wanted while I was out running errands was an ice cream cone (I already know, I should've known better). I was bummed that the ice cream machine was "down" (seems like it's been "down" for years), but what made me really annoyed was the fact that I had to wait in line for 20 minutes just to leave. I wasn't expecting anything, but it's pretty messed up that I wasn't even offered anything for the inconvenience or the wait. No wonder this location has a ONE star review. Disappointing to say the least. I already knew this location was the worst in town, but I was blinded by the hopes of ice cream. (Why even have it on the menu if the machine is ALWAYS "down??) read more

I meant to write gas-lighting which these managers and the supervisor are excellent at doing instead of being the professional that they were hired to be and correcting the problem. I never received the ten Pieces of chicken mac nuggets which I paid for, instead, the manager made it a personal issue and has singled me out saying that I'm at this establishment daily complaining daily, which is a lie. Trust me, I eat healthier than this daily. I didn't realize that I had designated days to come to this restaurant or that I had to get decked out for the drive-through without being judged. Why am I being singled out? When complaining to the store supervisor, she condoned the behavior and suggested that I go to another restaurant, why should I have to? They turned everything around with their slippery slope and made me the problem...momentarily, I never received what I paid for, isn't this considered stealing from the customer? The manager who I spoke to on the phone three times, twice hung up on me mentioned something about me complaining about a person's accent, this woman is delusional, Spanish is my second language, and my mother had a deep accent, I think they're beautiful, I love accents, anything to justify not correcting my order, right? The supervisor has a responsibility to make sure that those who work under her show respect to the customers, they don't like complaints, then get our orders accurate with the food being edible and NOT cold. I'm not going to any other restaurant, you're closer to me, just provide better service, thank you!!! The corporate office should look into this location AND follow up on all the complaints regarding this restaurant. STOP DISCRIMINATING!!! Receipt order number 61, July 15, 2023, @ 1925 hundred hours (7:25 P.M) Restaurant on Goshen and Akers; store # 25329 * Thank you for stealing my money ..... read more

Service sucks ass, they take forever. Can't ever get food orders right . I don't come here much and every time I do they get it wrong . They always skimp you on something, today it was the coffee. Little over half full and taste like water . read more

McDonalds - Shit coffee - Fast Food Near Me - Visalia, California

The food is typically fast food. The service is very slow for a McDonalds. The ambiance is clean and simple. There is a convenience store and gas station. read more

So I stand in there next to counter for several minutes literally several minutes not even acknowledged... so I finally say something to get their attention... and had some kid point the direction of the other worker a minute or so later the person he pointed to let me know it would be a min and it was a few minutes... she comes out w an order gave it to someone good thing they checked it it was wrong order?! So I now have stood there several more minutes... finally she takes my order it had been awhile so I look at time on receipt over 10 min had passed... I waited closer to 15 min maybe even after she walks out and gives me my order... I walk to my car... literally cold freakin food! ALL of it! Worst service ever and worst food!!! They need a zero star option on here! read more

McDonalds - a hamburger in a cardboard box - Fast Food Near Me - Visalia, California

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Service , food, wasted time waiting 2;53 got food 3:05 fries half empty worst management i came across

Placed a curbside breakfast order at 5:41. Waited 20 minutes for these clowns to bring me my food. I had to call them at 17 minutes "to remind" them I was waiting outside. If you want a somewhat warm breakfast & waiting around, wasting gas is your thing, eat here. Second time I had to wait here. Won't return, not even a "sorry for the wait". If you want a quick, hot, & fresh breakfast, then go to Mineral King McDonald's. They have curbside done in less than 5 minutes. read more

today I went and my ex was at the window. when I got my food there was spit in the bag on the napkin. The manager did not even seem to be bothered by what had happened. This is unsanitary as well as ridiculous on his part. This is immature behavior and should not be tolerated in the workplace. never going back. read more

McDonalds - Fast Food Near Me - Visalia, California

This is so crazy to me that they're two different colors, i asked for sweet tea and got unsweetened tea, I sent it back and got the same thing back, they taste horrible, save you're money and just don't go here and on top of that they also forgot a drink of ours. read more

McDonalds - Sweet tea - Fast Food Near Me - Visalia, California

Ridiculous food on my order this is so annoying how they could be this ignorant with the amount of money i spend read more

McDonalds - Hair on the food - Fast Food Near Me - Visalia, California

Not surprised to come here and see bad reviews over and over... No one in the drive thru and they ask me to park, so I did just to wait TWENTY MINUTES for one Big Mac!! Insane. Only bright spot was the kid bringing out order. Horrible service. read more

By far the worst MCD in town! I mean it's bad bad. If I was the owner, I'd fire everyone on the spot and start fresh. Super slow, maybe lazy employees. We're talking turtle speed here. I ordered a drink this last Saturday and it took them 15 mins to call my order for a drink! Its bad. There was another family waiting with their little kids, close to 20 mins for their order. That's insane. This is fast food not a sit down restaurant. Come on now people, do better. read more

When I asked for my order, that they clearly called out, the worker was quick to say no. Her work ethic was unprofessional and gave an attitude to my concern. read more

Don't go here will leave you with stomach pain and be prepared to wait forever for your food. Looking at 30 minutes just for one burger.smh upgraded the dining area, but needs to upgrade service for how long you were waiting for your food. You would think it's fresh, but that food's been sitting there longer than you're waiting. read more

If I could do ZERO STARS. I would!! This McDonalds on Goshen Ave is literally two (2) MINUTES from my home and I avoid it unless I'm desperate. Seriously I haven't been to this location in close to TWO YEARS. I normally travel to the other one oDemaree which is 7-8 minutes away. Today I thought, haven't been there in a couple of years, wanted to grab something for my husband so there I go. What a MISTAKE!! This time was no different!! Every time I have gone it feels shady and the order is ALWAYS WRONG!! They will advertise a Special and when you go to order it's "oh that one doesn't come with ---, if you want that it's extra". Wait a minute the picture shows the Special and says nothing about EXTRA CHARGE to get what the picture is advertising nor does it have any disclaimers. This time I insisted they "honor" the advertised Special shown in the poster. (It wasn't the money, it was the principal of it) After getting Manager approval I was told that it would be honored this time only. Here is the best part... after handing me my order THREE (3) times they still couldn't get it right!!! My order? Two (2) Egg McMuffins, (1) Hash Brown, (1) coffee (1) Orange Juice. (Regular NOT sausage) That's it!! That was my order!!! I finally drove off with the order still wrong. And yes I called and spoke to the 'manager' of the day who was pleasant but I seriously think couldn't grasp what my complaint was. So here is proof that they were trying to force their Sausage Mc Muffins on someone (me) that has never eaten sausage in their life!!! read more

McDonalds - the receipt for the restaurant - Fast Food Near Me - Visalia, California

This McDonalds is sad. The employees just don't care or don't realize that actual work is required to feed patrons who feed them in the form of a paycheck. I have lived nearby since the restaurant was opened and have seen it go from good to really bad. Especially in the last few years. It's now on my list of places I don't go to anymore. read more

The slowest service of all McDonalds in Visalia. Poorly managed, disgruntled employees. There were a couple of employees who seemed like they cared, which would be nice if all of them did. Do NOT go to this location if you are expecting decent, quick service, read more

Today, one of the employees at this establishment SPIT in my daughter's bag that she received through the drive thru. He was my daughter's ex and apparently, he still had some resentment toward her for some unknown reason. When we reported the incident, the manager on duty did not respond with any urgency. The manager said, "We don't do that (spit in food here) and "What do you want me to do about it." Well of course, spitting isn't a normal process at the establishment, but it did happen. What did we want the manager to do? Act appalled, apologize and assure us that the situation would be taken care of. The manager told us the tapes would be reviewed to see what happened, and it would be taken care of, but I'm not convinced based on their initial response. The employee who did this should be fired. Hope he's not mad at the next customer that comes his way!!! read more

This location is consistently slow. The concept of "fast food" is a farce here. I am either in line for 10+ minutes or waiting in their spaces for 10+ minutes. Once you do get your food, it's a 50/50 chance it will be right. They started having multiple people go in their spaces to avoid looking like they are taking a while. Today, I was sitting in the stalls for waiting and there were 6 other cars. The corporate office should look into this location and either re-train everyone or shut it down. Once I took my kids inside to get some food. It took almost 40 minutes to get our food, some of which had to be remade because they screwed it up. read more

Place needs some help, I don't wanna be rude or condescending but everyone I feel like needs to be retrained or replaced. The McDonald's itself a decently clean except for the bathrooms. I ordered 20 nuggets and didn't get any for 30 mins, It was me one family who already had there food and two people after me. Just feel like employees need to have some hustle read more

When i got there they did not have Grimace's Birthday Meal and they did not have cold drinks at the moment. I then ordered a 10 piece chicken nuggets even though I did not want it. When I start driving home I count my nuggets like everyone else does and it appears that i only have 9 and not 10 nuggets. I do not recommend coming here because of the service as well, it took them a while for them to even accept the money i gave them and yet i am still unsatisfied. read more

McDonalds - 9 nuggets instead of 10 - Fast Food Near Me - Visalia, California

Sat in the drive thru for 20+ minutes only 5 cars deep. Finally called to see what the problem was and was hung up on twice by the worker. Made me late for my appointment. Absolutely terrible service. read more

Sadly this place has somehow gotten worse over the years. I avoid it if I can but from time to time I'll go here. I read the recent reviews and have to 100% agree. They dump you into the reserved parking spots... you'll get more and more new neighbors but never any food. when food does come up they'll bring like 4 customers' food at the same time. So basically they use the parking lot like a batch system. So person parking #1 food was done 5-10 ago and waiting on customer #4 to be done to run the batch out. On top of it all, they screw up your order, but you're just so mad that you don't care and just leave. I've complained to corporate, told them to save their free big mac coupons and just fix this store. Corporate apologized said someone would be giving me a phone call to further discuss... that never happened. fact is, this place is terrible and it won't get better b/c not one single level of management, store or cooperate give a sing F about this location. read more

This McDonald's served my burger raw and there was a shortage on my order. When talking to the manager she had a nasty attitude towards me and the other customers. Would not recommend this McDonald's. read more

Bro I get it's Thanksgiving but what you foos aint open for if your closed turned off them dang screens had me sittin out there lookin like a foo read more

This was my "go to" McDonalds for the entire past 18 months since it was literally two blocks from my bedroom door. The food tastes the same as all McDonalds. I went so much that the employees would recognize my gf and I and basically knew what we were going to order as soon as they saw our car in the drive thru. So yeah, great drive thru service and very fast. read more

Never ever ever ever will I go to this establishment again!! Paid $16 bucks Waited 30 min for cold food then was told there is nothing we can do. I am done!! that food is junk anyway at least serve it hot for cryin out loud read more