Robert S. Hit the nail on the head with his review. Average McDonald's fare and service. New updated decor location. Few other food options but it's mostly gas then back on the freeway. Sosa station. Sugar and cups. Napkins and ketchup. Mc Caffé area and the main counter. Normal menu options and the staff was friendly and prompt. Read the order back and separated similar items into appropriate bags. Such a small thing but it makes a large difference. Dining area has updated tables. Some could use a wipe down but about what I expect from the Golden Arches. Bathrooms were clean and stocked with soap, toilet paper, and paper towels. Dedicated parking lot. Room for the drive through and some larger RVs. Ample room inside to sit and eat. No play Place, think this location is a hop off the freeway, gas, food, back on type of place. read more

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this place was filthy. 12:40 pm and all tables dirty guy in kitchen with hair long enough to be restrained BUT was not. bathrooms horrible water on floor toilet tissue everywhere food on floor health department needs notified read more

This has been renovated inside and out since many of these reviews. I ordered through the app and my food was made fairly quickly. The restaurant t was clean and in great condition. The dining area is on the small side but no one was dining when I was there. It could however lose a challenge if a bus arrived. read more

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First off, the sodas were watered down and tasted nasty. The sweet tea tasted like sweet pee. We asked for a Dr. Pepper and got another nasty coke. We asked to replace it with a Dr. Pepper and the guy was rude about it. Then we realized that he gave us no sauce or napkins, so we asked for those, too. We specifically asked for 3 sweet n' sours and one ranch. We received sweet n' sour and bbq. We also got one singular napkin that wrapped the sauces. The guy was extremely rude and did not want to give us good service. Will not be going there again. read more

closed 40mins before their closing time. after being on a 20hr roadtrip, you just want to stop and get food this mcdonald's said it was open until 12am & I got there at 11:25 and it was closed but 4 cars was parked outside?? it's a truck stop. read more

Do not go to this, McDonald's They gave me cheeseburger instead of a hamburger and they gave me four nuggets instead of six nuggets and forgot my water read more

So slow! 10 min in the drive thru for one sandwich . No apologies, no manger to speak to

0/10 this food is nasty.. it took FOREVERRRRER AND ITS NASTY . like seriously its diabolical, then they gave me somebodies else's order.

This was the best McDonald's I've ever eaten. I got a McDouble plain and some fries. It was so good I went and ordered another one. My bf got 2 quarter pounders and was just as satisfied as I was. They were hot, fresh, and delicious. The cashier was pleasant and the restaurant was clean. Several people came in while I was there and they got their food just as quickly as I did. The sprite had the "zip" I have been searching after for two years. The only negative would be the restroom. There was a sign on one of the stalls that said they were having issues and it smelled rotten, but I don't think that could be helped. I wish I lived closer because this was such a great experience. read more

Gross. Ordered at the counter. Took to the car. ABSOLUTELY COLD. ABSOLUTELY DISGUSTING. Tasted like one day old food. No salads, no grilled chicken.... When asked was told no because of the pandemic. Seriously read more

McDonald's - the inside of a paper bag - Fast Food Near Me - Vienna, Illinois

Friendly service and clean facility makes for a great stop! Thanks for fueling us with food!

Stopped on our way through. They don't have grilled chicken sandwiches. Worse, they shorted me a dollar on change. They promptly corrected this at the next window. Unfortunately, the chicken nuggets were rubbery, as though they had been cooked a couple times or microwaved. Gah. I never expect much of this whole chain. This was pretty bad. Won't be back. read more

Bathrooms were a mess. Floors disgusting. Service was awful and my food was cold when I got it. Worst McDonalds I have ever been in

Slooooooow service. There is room to get a large truck into the parking lot and get back out as long as there is not another large vehicle back there. I walked in and nobody waited on me so I finally use the kiosk. Food took a while, had to ask for a cup and then there was no ice tea so I spent several minutes trying to get somebody's attention to get me some. And employee was sitting at a table eating and playing on his phone and another employee had to call his name three times before he looked up at her, then he mumbled something while walking back behind the counter. I about slipped and fell walking in because the floor was so greasy and it was raining outside. Overall not very impressed with this location. read more

Worst Big Mac I have every ate. And the service was worse. Took 20 minutes to get my order,then it was cold. Won't eat there again read more

This McDonald's DOESN'T have WiFi!!! So if traveling and expecting to use McDonald's WiFi then don't come here! I was very disappointed plus the service was not good either. read more

Decent McDonald's--same McDonald's food you'll get anywhere else. This is a small location and they could work on their cleanliness a bit. But the employees were friendly enough. Avoid the drive through--slow to get through as pouring molasses in winter. read more

We ordered inside unaware!!! Went to get the soda, ANTS EVERYWHERE!!!! Went to sit down to wait for food & a grim of filth cakes the table & chairs to the point I warn the children not to touch anything! Get food, fish sandwich is VERY OLD & chewy! Open it up to find HAIR!!! When we left, we seen their 2 trash cans were not only full but tops off & garbage Everywhere!!! We got r $ back & corporates #! I just hope I don't get sick from the fish sandwich! I'm Pregnant!!! read more

McDonald's - This Place Is DISGUSTING!!!! Skip It!!!! - Fast Food Near Me - Vienna, Illinois

We were asked if it was to go and we were in the drive thru! The fries were barely warm and stale. We went back thru and asked for freshly cooked fries. Not going back to this McD again. read more

This is your standard McDonalds fare. However the staff was very friendly and attentive in taking my order the bathrooms were extremely clean. the tables in the dining area looked like they had not been wiped down in quite some time read more

Keep driving awful service worse food. The building itself was nice, however most of the furniture inside was covered in soda and crumbs. My burger came apart on the wrapper, and when I tried ordering the cashier looked at me like I was speaking an alien language. When I got order I had paid for a different meal. Do not stop another McDonald's is less than 30 minutes away in either direction. read more

This might be the worst McDonalds between St. Louis and Nashville. Slow. Rude. Terrible. They can't get a simple order right and the place is covered with flys. Filthy. read more

While on vacation I stopped at this McDonalds. I ordered a spicy chicken and ranch sandwich, fries and soda to go. When I got back on the interstate I started to eat my chicken sandwich and bit into something hard. I thought maybe I had lost a crown. I was right. It was a crown, but not mine. McDonald's rep told me this is the second time something similar had happened with food from this distributor. Careful if you order a chicken sandwich....it might bite back! Disgusting read more

WTF? dirty, disgusting, slow as hell, but there are 8-10 people behind the counter. No towels or soap in the restroom .... how are they washing their hands?!? No ketchup, lids, or iced tea. Garbage overflowing, a dirty diaper on the floor in the women's restroom, wrappers and napkins on the floor, tables have not been wiped down in a long time...and the wait was over 10 minutes. Disgraceful. These are the idiots that want $15 an hour? Screw this place. read more

Had a really hard time getting the concept of a plain cheeseburger for a happy meal. After second attempt gave up. Didn't receive a new burger or an apology. Bad Management. read more

I go to this McDonalds from time to time when I am short on time mostly because I am a business owner and live in Vienna. But lately I have found that when I order anything my order gets shorted...And I find it very inconvient for me and whom ever is with me after I drive down the road and everyone is getting there sandwiches out and are eating but we are short a sandwich...This happened today twice...There is no reason for this...It tells me that the Vienna McDonalds is using mostly part time employees who seem to be all teenagers that don't care about there products or if the orders are right this is very unperfessional. Just a few minutes I found myself having to go get myself and my wife and my Dad some supper. I had a choice of Subway,Dairy Queen,or McDonalds for a fast quick grab it up and go. So I saw the line at McDonalds wasn't all that long so I pulled up and placed my order and pulled around to the drive up and paid for and set there behind a little white jeep with 4-teenagers in it. I noticed that they were all drinking a McDonalds Soda Pop....I waited and I waited and I waited a bit longer. I had two cars behind me. We all could hear the teenagers talking and laughing with the McDonalds Employee at the window... I noticed as I pulled up what time it was.. And then I noticed that as the jeep finally left that I had set there for over 12-minutes...I pulled up to the window and got my order and told the teenager at the window that I didn't g thru the drive thru to have to wait while she laughed with her little friends...She told me that no one really cared what I thought and almost thru my order at me...I thought how unperfessional....I am a business owner and had thought of even buying a chain of restraunants....I do if I found things like this happening like this in any of my restraunants I would fire the manager for not doing there job and the employee for being very very unperfessional.... And after I got home with our sandwiches I alled and reported this to the manager and he said he was very sorry that this had happened. I was not offered anything for the inconvience I had went thru.. I use the drive thru because I am a business owner and have employees of my own and contracts to full fill and I can not afford to be held up by some young teenager bs-ing with her friends. I did notice all of the enployees there seem to be young people....I think that if they are acting like this that the manager is not doing his or her job....So in the future I will have to find else where to go for breakfast for my workers and for lunch and supper....Maybe if I took my business to Dairy Queen or down the road to the Vienna Diner would get there attention...I mean I spend any where from $100. to $200.00 at a time when I am there with empliyees and there families. Or while hashing out a contract between my company and some other company and explaining to my empoyees afterwards what the contract will intell and what I will expect out of them to fulfill that contract.... read more