Drive through is a crap shoot. Waited for over 5 minutes and then they took orders from the other cars first. Not a great first impression. The Jalapeño QPC burger I ordered gave me the runs the next morning. read more

Workers her are doing a great job with the crap system that McDonald's has set up. Ordered my food online to go through the drive-through to be told that I had to pick it up inside. Went inside, waiter 15 minutes inside for two breakfast sandwiches while I watch three people come to the counter, order their food and receive their food before my online order ready. Why have an app? I guess I'm deleting and not using my app anymore. Fix your ordering and retrieval system for online orders. One counter for everything instead of a counter around the corner for online orders where it will sit there and get cold? read more

20 mins plus waiting for a Happy Meal you have to be kidding me. Got in house order fairly quickly and then made an order to go and boom, pure crap. read more

We ordered online and choose curbside pick up. Waited 20 minutes and had to go in to ask for our food and when they gave us our order they didn't give us everything we paid for. Edit: All we ordered was 2 6 piece nuggets and they only gave us one. After getting the one we were missing we left and once we got home we found they only gave us five nuggets instead of 6. Worst McDonald's ever. read more

McDonald's is usually good. Sometimes a hit, sometimes a miss. Ya know. Sometimes the fries are too cold, sometimes too salty. I guess it's just the way it is read more

Messed up my order so many times, and then when they bring out the right order, my food's cold will not return to the store again

Where's the value and quality? Ordered a Big Mac. The meat was thinly sliced like you'd get with a deli sub sandwich and it tasted old and stale. I paid a premium price for a below subpar product. I won't be spending my hard earned money there again. read more

Didn't flip my milkshake upside down before serving and I didn't get a free one. Do not recommend.....they also messed up our order and charged us extra when we ordered the buy one get one for free..... also charged us full price for 3 quarter pounders when we just ordered paddies!!!! read more

The Deals on the app are tremendous! I arrived at this MicDonald's to pick up my order and the worker (Fisher) greeted me with a smile and gave me my food like he had been awaiting my arrival! Wait.. was he awaiting my arrival? This gets me thinking about maybe the app is spying on me and my life in order to give Fisher all my information so that he knows to wait for my arrival... The ambiance was nice and peaceful and I ate my nuggies in the back corner while not fearing to tread my mouth upon the bubbles in a MicDonald's sprite. I like/love Micdonald! read more

The service was terrible. We got ignored and put aside. we got our food and realized that they didn't give us sauce. So we did what a normal human being would do, and honked, or try to get their attention, but they simply ignored us. by this point, we were at that window for about five minutes and so we started knocking on the window like a normal human being would do. to our surprise, the lady then decided to turn into help us, and criticized us for being rude, and inappropriate. let's just say the customer service was a nightmare. read more

The worst McDonald's I have ever been to. Don't ever go through the drive through of hell. Two lanes and one gets ten other cars through before the side I am on gets one car waited 20 minutes to just order and I was 3rd in line the others side of the drive through sending cars right and threw and you can't back out when another car is behind me like I said drive though of hell then finally i order get to the window now at 25 minutes and told to pull to the side to wait more when all cars in front of me get there food I was like no way mgr comes over to get me to move my car and I say no you give me my food or my money back so I get my money back and wasted 28 minutes of my 30 minute lunch with no food never again will I go to McDonald's in Twin falls Idaho I will be contacting the corporate office over the service at this location. So you have been warned to stay away from this location read more

Waited in line for 14 minutes in drive thru, had to back out with several other customers who were very upset due to the very long wait. This has happened to me twice within a week and a half. 11/13/22 2:45 pm. Until this place pulls there head out of there ass,I'm not coming back read more

I went through the drive thru and The food was awful. Ordered 2 McChickens and 2 small fries. The fries were cold and there was a piece of what looked like a piece of balled up tape with hair stuck to it, I went around and went inside, the employee was nice and said it would be a minute wait on fresh fries, I got the fries and they weren't just out of the fryer, and there weren't any pickles added to the chicken as ordered, which isn't a big deal, took a bite of it and it didn't taste very fresh either, so we threw them away. I usually like eating here, but won't be returning to this location. read more

I come to this particular McDonald's frequently, unfortunately, when I went through the drive thru at the Pole Line Restaurant, I had ordered 2 cheeseburgers and paid $2.16 and rounded up for charity. I didn't check my bag, so imagine my surprise when I finally was able to open the bag and found only one cheeseburger. I've had this happen a couple of times now. Not only was i shorted, but the sandwich in the bag was cold and the bun was hard... did this perhaps get recycled? I keep hoping for better service, perhaps one day. Sincerely, Angela S. read more

This establishment is awful. The lady who took my order was super sweet super helpful. But as soon as i get to the second window i'm greeted with a lady shoving food at me. Check the bag and i'm missing sauce. So we go to the front door and the lobby is closed. so i go back around to ask for sauce and i get to the window and she hands me one... and still has the audacity to get mad at me for asking for more. My order was 2 big macs, 2 med fries, 2 twenty piece nuggets. I understand that they might be busy. but they wouldn't have to deal with this if they actually completed the orders correctly. read more

You are supposed to get free refills on your coffee. However, if you go outside the store to take an important phone call, somehow this voids the warranty on your free refill. (Insert expletive here.) read more

We have been to many McDonald's all across the west coast and have never been told that they can not take the sausage off of the big breakfast. My husband just kindly asked if he could request it with the manager (because it doesn't make sense that they couldn't just take the sausage off) and was told that the manager was busy. So we give up and just order it and fed the sausage to the dog so that it wasn't wasted (although she typically isn't allowed to have human food.). Then we got two EGG AND CHEESE MCMUFFINS, and we received two sausage egg and cheese biscuits. My husband told them that we don't eat meat, not to be one of 'those' vegetarians, but to assure that there wouldn't be meat on our other sandwiches. And yet it still happened. The two stars are because when he went to exchange the two sandwiches, the man was very kind about it. read more

I went to McDonalds expecting to only be able to get French fries tonight, because I'm allergic to wheat (gluten). Therefore, as much as I wanted a "Big Mac", I can't have the bun. I was SURPRISED...when I explained it to the manager at the registrar and she told me that she could have a lettuce wrap burger for me. She made my day! Thank you so much! It tasted amazing! read more

We came to get two large fries and they told us it would be a little wait, made us park on the side literally 15min later they bring us our fries! Here trying to be understanding because it looked like they had a lot of cars only to see some employees playing up at the front messing around totally not impressed!!! read more

I ordered a bigmac and with sprite in a medium, with a side of fries it was great but i thunk it could be a 3 stars because it was just fine you know i mean mcdonalds could use a step up but other than that it was just fine. read more

McDonald's - a boy with a bag of food - Coffee & Tea Near Me - Twin Falls, Idaho

Worst location of McDonald's across the country. The service was deplorable and the management of this location lacks basic customer service knowledge and understanding. I can see from other reviews I am not in the minority. Avoid going to this location and choose better alternatives where you will be treated as a valued customer, not an annoyance or imposition to their day. read more

The food was great but the customer service was just okay. Didn't make eye contact, didn't do anything other than the minimal "your total is" and "here's you're food" I think if the employees made the experience better, it would definitely be a better place to go. read more

Wrong again and lied this time. Ordered at the drive through, paid & got the receipt, reviewed it because they always get my order wrong, it was wrong, she looked and it and said she would tell them to fix it, I took it home and the order was wrong. 4 times my order has been wrong in the last 5 times I have been there. This place sucks. read more

This is not like the other McDonald's it's actually really slow and they're always understaffed I would not recommend going here, try to miss this one and go to the next town over. As when I went in to see what the issue was with the person told me it was declined. So I took out my bank app and show the manager that it charged me and she said it was declined. I said really it charged on my account at this I asked if it was ready yet and it was not even started. So I told her to cancel the order so then we went to jimmy Johns .So I check my app again to find not only that they did not cancel my order but charged seven times for a canceled order. I will never go to that McDonald's again. Very un happy with mgr in that certain store. read more

McDonald's, what can I say. Love, hate relationship. The Magic Valley locations are well managed. If you want traditional Micky D's values, they've got em. Be careful though, eat fruit and veggies everday! read more

Screwed up order placed through the drive thru. They never listen. I ordered a coffee with cream. I got a coffee with cream AND SUGAR. I don't eat McDonalds sugar in coffee because it is made from GMO corn syrup. If you go to McDonalds make sure you count, taste, examine everything you get because this drive thru continually screws up. read more