Absolutely miserable experience from start to finish. We had the misfortune of dealing with an incredibly nasty employee who gave us immediate attitude just because we asked for our receipt. Her behavior was completely unprofessional and downright rude. To make matters worse, our order wasn't ready for pickup, so they shoved us into the drive-up waiting area for 15 minutes. When the same rude employee finally brought it out, she aggressively grilled us to "make sure" it was the right order, acting like we were the problem. When we finally got our food and drove away, we realized they couldn't even get a basic order right. The burger was completely butchered--absolutely no cheese, just drowned in ketchup, and not even close to what we actually ordered. Horrible service, toxic attitudes, and incompetent kitchen staff. Avoid this location at all costs. read more

Was in town and wanted a quick lunch and stopped by. My order was simple and it came out quickly and correct. The staff members were friendly. read more

Ordered a Mc crispy and they literally just put the chicken with pickles and that was it. This McDonald's sucks!

Every single time I come to this location I have to pull up. They had me pull up for 2 coffees today along with multiple other cars. I was pulled up for 20 minutes. I went inside and they were confused as to what coffees I was talking about after I was JUST pulled up for them. Then they proceeded to make them. Mind you there was multiple other customers waiting much longer than me. read more

Staying in area for a few weeks and have gone to this McDonald's a couple of times. We like to use the app and order to a parking spot. Actually Friendly staff. Order always right. Food hot. Probably The way they intended McDonald's to be. Seemed they were doing good business and had large lot for rvs, trucks, or busses. Easy on/off the highway. read more

Was really hungover and ordered curb side watched a Karen lose her shit they gave her order to someone else so me and wife were laughing while i tried to get over this hangover. Food and more beer really helped with that hangover should have offered the Karen a beer but i only had enough to really fix my current situation. Than came here to read the one star reviews think im gonna have a good day read more

I have been here a few times as a rest area on my drive. I have never had a problem and usually grab a bite to eat. Service is pretty good here. The interior of the restaurant looks like it was remodeled in the last few years so the place looks pretty good. This is a good place to stop by in this town that seems to have very few restaurants. read more

McDonald's - Fast Food Near Me - Truth Or Consequences, New Mexico

I have been to this McDonalds several time in the last 8 month, I can honestly say that 2 of 4 have been bad experience 's. This time I actually checked my order before leaving, it was wrong, went inside, they actually knew, and gave me the wright order. Upon biting into my burger, there was so much mayonnaise on it, it was non edible. Threw it in the garbage, and went to del taco. I will not eat at this establishment ever again., after reading all of the other reviews Clearly the owner does not give a shit about what he/she is putting out to the public. Hope you go broke you greety shit bag 1 star was way more than it deserves read more

Look. It's McDonald's. What do you expect? A decent meal for a decent price with mostly clean bathrooms. This meets all of those requirements, but today was exceptionally good for this restaurant in particular. I haven't had a cheeseburger in 2 months and these burgers were put together beautifully. Everything was in proportion, the pickles placed precisely, the onions and ketchup and cheese were centered in the bun. They were delicious. Also the fries were golden brown and crunchy. Nice and fresh. Stop here if you're traveling between El Paso and Albuquerque and you will have your expectations met, and maybe remind the staff if the bathrooms are getting a little unruly, they were happy to get more paper towels (they still had the blower in there) Also - Don't use the kiosks for ordering, they apparently didn't do any market research when putting together the interface so it takes at least twice as much time to order than waiting in line. read more

McDonald's - The Golden arches - Fast Food Near Me - Truth Or Consequences, New Mexico

I went to this McDonald's this morning to use the restrooms and get some food. I was waiting to use the restroom, and an employee came out of the stall smelling of fentanyl. And the baby changing area had burnt pieces of aluminum. I understand McDonald's is just a fast food restaurant, but there are standards when it comes to a drug-free area, especially a family friendly restaurant. Ironically, the employee was cleaning the area and didn't clean up after herself. read more

This has been a tried and true stop for us. Whether we were coming to visit the hot springs or lake or were just passing through to Las Cruces, this has been our bathroom stop and quick bite to eat. They keep it clean and tidy while providing hot and fresh food. The customer service is decent - which you can almost always expect in a small town - and fast! They are currently undertaking a major remodel so the lobby is closed but the drive thru is still serving food. There is a bathroom across the street at the gas station or at the Walmart if you are in desperate need but the food is still good and served fast! The remodel is also coming along quickly so I doubt it will be long before the full facilities are back in action. I have no doubt that they will be ready to go by the time the swarms of families descend on the lake for boating season! read more

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there was a Karen yelling at me for no reason and there was a hair in my food the bathrooms are disgusting

One star is too many for this Mc Donald's. Disgusting bathrooms. Beyond filthy! No soap to wash hands. Trash cans overflowing with dirty diapers and tissues. Floors filthy. Stopped to eat there but after entering the restroom left. Don't want to imagine how they keep the kitchen. The dining room trash cans were also overflowing with garbage. Unacceptable. read more

The customer service was excellent. The staff member who took our order was very kind. I don't remember her name but she wore a festive Christmas light bulb hat :) As for the food, it's McDonalds don't expect fine dining. read more

So, we went to this McDonald's after a long day of fishing. We decided to pick some food up by going through the Drive Thru. There was no one in line so we got to go straight to the ordering kiosk. That's where the trouble began. I have always been able to rate by food and service but, going through the Drive Thru, I am rating on service. It started out ok. The young man on the other side of the speaker did the generic " welcome to McDonald's how can I help you..." We started to order and then all of a sudden he started saying something completely different from what we were saying. It was not a speaker/ headset issue, you could tell he was doing it on purpose because the first part of the order correct. He had repeated the order back without a flaw. Then the second order, he said it right first. It was 2c. With a Dr Pepper. He said it . Suddenly he said " A 4b with sweet tea....we don't have any sweet tea sir" ( my husband was ordering) "No" my husband said. We ordered a Dr Pepper and it's 2c" " we don't have sweet tea" said the McDonalds server. He kept saying " we don't have sweet tea " for everything we said back to him! It took us a minute to realize he was totally doing it on purpose, then we just left. No report to another server, nothing. We didn't want to go inside and order because we did not want to chance this guy handling our food. It was disappointing and something to make you steamed up at the same time. Warning: if you have to go, try to order inside. Don't go through the Drive Thru. We ended up going to Walmart and getting sandwich supplies. The sandwich turned out to be awesome! read more

I ordered 3 hash browns and I was only given one,after I paid on the app I was asked to pay again even though I showed them my order was paid for and already cleared my account,I ordered an egg McMuffin with a folded egg and regular bacon instead of Canadian bacon, I was given a round poached egg and Canadian bacon. Complete garbage I was basically gives bag of garbage which I didn't eat, I guess it's my fault I'm eating where people push buttons with pictures of food on them to take your order. read more

So in-ept. 75% of the time they get the order wrong. The rest of the time the food is cold. Then they over salt because they are mad that you complained. Not coming back. read more

Impressed by how fast my online pick up order was ready inside the store. Busy afternoon and it was ready within a minute. Sure I'm not a complex order but still, excellent work! read more

Stopped by while traveling to use the Internet and have breakfast. This location has been redesigned into a McCafe, so its more inviting then the old locations. The biggest down size was the bathrooms... they were one of the smelliest restrooms I've encountered and I think it's because the plumbing is messed up at least in the men's. read more

So my husband and I went thru the drive thru after ordering thru the app. Real simple order. 10pc mcnugget and a double cheese burger and a basket of fries. Both the nuggets and the cheese burger were cold and stale we did not get the basket of fries. This isn't the first time they've dyhis but it will be the last read more

Needed some caffeine and drive-thru service was fast and courteous ..decided to get a fish sandwich also and it was one of the best I've ever had from any McDonald's. I would definitely go here again. read more

Excellent remodel, friendly employees and a commitment to good customer service. I had an issue the other day with a chicken sandwich and the manager on duty took care of t right away. Normally, there are never any issues and it's a great Mc D! read more

Haven't eaten at McDonald's since I was in my late 20s. This McDonald's had great service with a smile. Even at such a late hour. Food tasted fresh and just as I remembered it surprisingly! Five stars to the Manager who was running the entire unit by her self which I believe should not ever occur to a woman or for a man for that matter. Safety is essential for your employees and I believe that they deserve to have that type of security. Also one thing that noticed about fast food restaurants is there for fast food restaurants is you can taste the burnt oil in their french fries. The french fries did not have a burnt taste fresh oil must have been used. Also the second time that we went through the drive-through there was one mistake made but was compensated instantaneously through the drive up. And even given a free dessert read more

Rudest McDonald's EVER! To save time my boyfriend and I ordered on the touchscreen in the front. We sat down expecting to dine-in like the screen gave us the option to do. Then a rude kid in a tank top practically threw our food at us, advised us we weren't allowed to eat in the restaurant because the lobby was closing and acted offended when we asked for our drinks and Mc flurry (that they forgot). As we left we noticed a large family still sitting there eating. We ate in the parking lot and even as we drove off this family still occupied the dining room. I haven't eaten at a McDonald's in quite some time and with treatment like this, I'd rather starve than visit one again. read more

Super clean / which I didn't expect cause were out in the middle of nowhere. Friendly staff. Food nice and hot.

They didn't cook the burger all the way it was still bloody and the fries are not even cooked

Gotorxer fries and they were awful cold and grease was definitely different left an after taste in our mouth!

Typical McDonald's food. Ordered from a person behind the counter because I don't care for their kiosks. It wasn't busy so ordering was quick and my food came out accurately and hot. It was as tasty as McDonald's can be. The staff was very friendly. At the time of my visit the men's restroom was clean, but one of the stalls was out of order. read more

I hate stale cold fries! Why do they serve them? Next time going to test them before I pull away, plus no ketchup, really fries and no ketchup. Please people get it together read more

They just got do e remodeling this place a few months ago but for some reason they can't seem to keep it clean! The employees are very courteous and polite but they gotta work on keeping this place clean! I would hate to see what the kitchen area looks like! Hopefully a manager or owner will see this post and do something! read more

Worst McDonald's ever!! Everything is made to order...defeating the purpose of "fast food" the wait is RIDICULOUS

Very slow...Took almost 20 minutes for drive thru...and too long line inside. Decent coffee tho.

I mean good place to go if you want a quick ice cream if the ice cream maker isn't broken. I would say that you shouldn't go if your expecting 5 stars/ good quality food,clean tables I would say it's OK read more

Being from Michigan, had to try the cheeseburger with hatch peppers. Fair. Just not an overabundance of flavor.

The lady spent over thirty minutes cleaning the bathroom. They only have one black guy working there and it's obvious he isn't comfortable due to the way the other employees were treating him:( First and last time there! read more

It's McDonalds for gosh sake. This one is open fairly late at least with the drive through. The dollar menu usually gets my late night munchies satisfied ( I.E. double bacon cheese burger,spicey chicken fillet and small fry(it came in a large fry box so maybe they were just getting rid of extras)) all for $5.30. No complaints here. read more

They overcharged on all items compared to national prices. Be prepared for sticker shock. Other than that a typical Mickey Ds

Staff was friendly and always smiling. The food was better than other McDonald's. Dont try to get here through the south side of I25 instead use I25 noth read more

bit of an odd experience, a homeless man followed us in and kept asking for our stuff even sat right in front of us and asked if we were alone, staff didn't bother to help until we left but when he bothered a white person then they called the cops and actually did something.. read more