Conveniently located off the highway, in a shared lot with a double drive thru. On this visit, with only one vehicle ahead of me, I still had to wait over 5 minutes to even pay. When pulling up to the cashier's window, I wasn't greeted or even told to wait a minute or anything. The cashier was talking with other employees because she was having trouble with the cash register. She then turned to me to ask for my payment. The employee who served me my food, was very friendly and thanked me for coming. My hash brown was hot and just perfect. This was my first time having the egg and cheese bagel. I ordered it without breakfast sauce because I didn't know what that was. I requested cream cheese and they stated they don't carry that. How do you have a bagel with no cream cheese? So I ordered the spicy picante sauce, but I see now they've added corn syrup to the ingredients and unfortunately, the sandwich was rather tasteless and disappointing. read more

McDonald's - Egg Cheese Bagel - Fast Food Near Me - Troy, Missouri

Order an iced carmel macchiato. no coffee just straight milk and carmel. i'm getting really fed up with this mcdonald's they're always getting orders wrong. another example is the other day my mom got a big mac and they didn't put any hamburger single patty on her burger. absolutely no meat. this is ridiculous. read more

McDonald's - Ordered an Iced Caramel Macchiato. - Fast Food Near Me - Troy, Missouri

We popped in on Memorial Day as we drove home from STL. HOLY DRIVE THRU! What a hot spot. Even with their double lanes, it was quite a wait so we opted to go inside. Staff was pleasant. Food came out pretty quickly and piping hot, all things considered. AND we were able to help ourselves to a multiple sauces/ketchup packets. This location had mobile ordering, wi-fi and is open 24/7. It's conveniently located next to a Casey's and is just a stones throw away from the interstate. read more

The absolute WORST McDonalds I have ever been to in the entire world. Who is running this place. A #7 meal ", ordered at the window, shouldn't take 15 mins while people who were behind me are driving out!! Unbelievable. read more

There are very few employees with good customer service. The food has gotten me sick multiple times (don't know why I keep eating here) and there have been many times I've ordered and asked for specific orders like no onions, and there is always onions. I order no onions due to allergies. What seems to be managers in the kitchen, while I'm waiting for my food, they are always yelling at the employees, and you can hear very rude, unprofessional comments during these times. read more

It took 1 hour to get my food and my chicken was cold and my shake was melted and my feet hurt

At the risk of sounding like a Karen, there is a 100% chance that your order will be WRONG at the Troy, MO McDonald'! As many customers as they serve, one would think they would want to do better. I guess when you are the only McDonald's within 25 plus miles of some of us in Lincoln County, you can risk being less than mediocre. Just sayin. read more

I took my kids to McDonald's for dinner . We ordered our 3 happy meals and a Big Mac and it took 15 minutes to get the food - mostly because the entire teenage staff left their post to go join a fight in the parking lot. Real classy. Not sure where the management was. Food was cold and I got to explain the F word and the N word to my young children due to the extreme language coming from the staff. An embarrassment to Troy. read more

The food is good. I like the cookies and cream pie. The surface is amazing. But I forgot to drink my slushy this place need to be like a 4 star read more

McDonald's - Fanta slushy strawberry - Fast Food Near Me - Troy, Missouri

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Yesterday on 5/19/25 I went up to McDonald with my boyfriend because for the past 3 days he has went there to eat lunch and just want extra ketchup on burger. But that did not happen for the 3 times he went. So we went there together and I ordered his food just the way he has for the past 3 days. I paid for are food and we got to the window and i checked ALL the burgers and NONE of his had extra ketchup on them. I talk to a lady with pink hair and she took the food back with her hands and touch the sandwich mind you. And then came back and tried handing the SAME sandwich I sent back to be made right!!! I told her I am no taking a sandwich that you touch with your nasty hands (NO ONE WOULD) and she said with a fat attitude well I'll just remake it then. I said ya you would have in the 1st place and she told me to full up and I told her no I'll wait right here because it would not take over a min to make a sandwich. So she left to get me the new sandwich and then i opened it back up and to find ketchup all OVER THE TOP OF THE BUN!!! I talked to the guy that was there yesterday and he was taking to me like I was dumb or something and saying I was being rude when his own employees can't get anything right and my boyfriend told him this the 4 times that his food is not right he did not give a shit about how his employees was making the food or how they gave with there nasty hands all over it. They would not give me there names at all so fuck McDonald I will not be buying from them ever again I don't care!!!!! read more

Horrible experience. We got home and realized we were given the wrong order. We tried calling up there and no one answered so within 10 minutes of getting home, we drove back up there to get our order corrected. The manager on shift at the time was super "inconvenienced" that she had to get up and come help her employee with our situation. She then told us she would not make our order right because "it had been too long" we live a solid 15 minutes from there so at this point we were around 45 minutes from original time of order. She then proceeded to YELL at my family and when asked who else we could talk to, she laughed and said "no one. There is no corporate; there is only one owner" so we asked how we could speak to the owner and she turned around and walked away with no response. What ever happened to just making things right for a customer? You gave us the wrong order in the first place; one that wouldn't even feed everyone in my family. And basically told us we had to repurchase our original order because "it had been too long" SHAME ON YOU. read more

My husband and I went to this location tonight and spent $30 on absolutely terrible food. We ordered 5 McDoubles 3-no pickle and 2-no onion a large fry and a medium fry. When they handed me the bag I knew I should have double checked everything. We arrived home and our food was cold! My husband didn't even eat his friend bc they were so cold. My McDoubles with no onions... pretty sure they messed that up, took the patties, scraped off the onions and then flipped the two patties together to hide their screw up. There were still remnants of onion on my burgers. The burgers were so cold the cheese wasn't even melted. All in all absolutely terrible. read more

Hopefully you don't want breakfast here on your new year's eve morning because THEY ARENT selling breakfast today ONLY LUNCH! Wish they would have put that on the website or maybe THE APP. if you wanted to start the year right should have had BREAKFAST ALL DAY read more

The portions they give are worse than taco bell. horrible service, like for real some of the rudest people work here. no redeemable quality's what so ever. You could pay me to go back. read more

Waited in drive thru lane with one car in front of me for ten minutes as car in the other lane gave there order and pulled around, could here the young girl working the drive thru laughing and joking around with her friends in the car, they finally pulled forward and I was asked for my order, started to give my order and asked to wait a minute. Sat there and watch 4 more cars pull up to other lane order there food and pull around. I eventually gave up and went elsewhere, noticed most of the cars that had passed while I was waiting already had there food and left. read more

Absolutely disgusting. We were hungry at 4:30 and wanted something quick. So we pulled into McDonald's. 3 burgers, 3 fries, ALL OLD. Had clearly been sitting under a heat lamp since 11am. Disgusting. The manager on duty should be fired. If this is a franchisee, they should get booted. I'm not done, I'm contacting McDonald's corporate. STAY AWAY FROM THIS MCDONALD'S!!!! read more

EDIT YOUR HOURS! Not open 24/7. We pulled up thinking we had time but the lights were shut off as we pulled up and that's not cool for your employees and means we aren't getting fresh food. read more

Every time I go through the drive through they always forget the sauce. It's not hard to throw it in a bag.

Great service, fast, friendly & never missing my items. Live moves fast. Display screen shows what you have ordered and if you need to make changes before driving forward. Also great mobile coupons most the time! read more

McDonalds food is what it is as we know most of it is not very healthy. However, they do have a salad menu that is decent. The staff was very friendly and the place was clean, so if I am in Troy again then I will stop by for some more fast food. P.S. We had Egg McMuffins! read more

Food is consistently cold, lines unacceptably long, staff slow with more interest in coworkers than customers, items wrong or missing, soda completely filled with ice. Management rude when approached about issues. Spoke with Kaitlin about most resent complaint she stumbled around an explanation, gave accuses and uncaring. Don't waste your money!!! This McDonalds is a consistent disappointment. read more

Service is way down. I just can't get a burger for less than a 20 minute wait. So I just to to Hardees or Burger King now.

Food came out fast and service was great! Best McDonald's I have been to. It was clean and the person working up front was very nice to us. He had great customer service! read more

If I could leave a minus I would. This has to be the worst McDonald's ever. I have made three or four trips to this McDonald's just to make sure that it does not a one-time occurrence. This is the slowest McDonald's on the face of the Earth I have never sat in the Drive-Thru for less than 30 minutes at a time. The staff is very unfriendly and rude. You will wait in line for at least 30 minutes to receive old cold nasty french fries. And cold sandwiches. If you were looking for a quality McDonald's Drive 30 miles down the road to Bowling Green Missouri. At least in Bowling Green your food is warm. read more

S-L-O-W That pretty much sums up my experience. All I ordered was an Egg McMuffin - did they need to wait for a chicken to lay then dang egg to make my sandwich? Mediocre would work well also but that's a lot of dashes to type. read more

So, this is not the type of restaurant I would normally review, but I found it to be an exceptional dining experience (for Troy--remember, dining out is relative!) and therefore worth the write up. Every once in a while work brings me to Troy for at least part of the day. It's one of those situations where I don't have access to a kitchen or a fridge, so I'm essentially forced to eat out. There are a lot of places to eat on Highway 47 (i.e the main drag in town), but they're all fast food. Where can a girl get a halfway decent non-artery clogging lunch in this town? Enter this McDonald's. It's the cleanest, friendliest, most efficient McDonald's I've ever visited. Instead of the the usual surly teenagers behind the counter, the employees here are friendly and helpful. The restaurant is clean and modern looking. I always order the same thing--a grilled chicken Caesar salad. The grilled chicken breast is always hot and juicy, fresh off the grill. The salad itself is fresh and not just iceberg, but lots of darker greens like romaine and spinach. Unlike some other fast food salads, the salad at this location is not wet, old or slimy. There's also really fresh carrots and tomatoes, too. All things considered, this is as good a salad as you would get in a nicer sit down restaurant. And at about $5, this is the probably the tastiest, cheapest, healthiest lunch you're going to get in Troy. read more

I go to this McDonald's for coffee and an occasional breakfast once a week....if I get Ashley...the service is perfect. This morning it wasn't Ashley and the service was horrible. The cashier in the drive through lane asked me if I wanted the receipt. I said no...and she then proceeded to short change me. I didn't realize it til I had pulled a car length ahead...it was just 75 cents...so no big deal...but I was a wee bit perturbed...and then they handed me my food...I got home...it was the wrong order wrong food....two for two...bad change...wrong order. Get your act together...I'm guilty of not double checking you on everything...but from now on I'll hold up the line and double check. read more

Will not go back, I know I should not expect much. They were slow the food was maybe old in my book. I will take a pass. Hope you can do better. read more

Wish I could give ZERO stars! We just left the drive-thru at 4:40 on Sat 1/8/2022. The guy taking orders at the drive-thru was very argumentative & hateful. He couldn't get our order right, we corrected it twice, then he wants to yell over the speaker, "I ASKED YOU IF YOU WANTED THAT!" & " I ASKED YOU IF THAT WAS ALL"! We just told him "never mind" & drove off. When we passed the window, he slid it open & started yelling again. Omg dude....get a life & some anger management!! Thank you for sending us next door to Hardees. Their customer service was over the top!! read more

McDonald's in Troy Missouri is my favorite one! I've gone to 3 different ones around the United States. This one is better than all of them. I go a couple times a month, it's clean, the workers are nice and always smiling. Every time I go they don't forget anything. Only once they forgot 2 things, on a busy day. My personal favorites is the spicy mcchicken with fries. My family gets different things than me and they never complain! read more

So, I have lived in Troy for 2 1/2 years. I understand McDonald's as a company hires a lot of minors and I applaud them for that but they also need to be managed properly. I'm not placing blame solely on the kids working there, most of them are very nice. This place is mismanaged and I thought things would've gotten better after their remodel but it has not. I have visited here quite often because the number of fast food places in Troy seem to out number the places of nicer sit down restaurants. I've held off on writing a review on just the fact of the food is almost always cold and obviously not fresh, I mean we all pretty much expect that from McDonald's. Every once in a while I might get an order of hot fries with my cold burger but not very often. The real disappointment I have is that at Christmas I bought 3 five dollar gift cards to hand out and just recently I have found out that all three of them have zero dollars on them. I bought them through the drive-through and gave the young lady cash for them. I am so embarrassed and now I'm going to have to buy three more gift cards (not McDonald's) to make up for the fact that I handed out blank gift cards. Also I'll most likely raise the amount on each in order to say I'm sorry. So thanks a lot Troy McDonald's for costing me extra money I can really afford and making me look like a jerk. read more

How much intelligence does it take to put the items into a bag. No hash browns included with the meal. Granted we may have confused them by ordering by number. Just disappointed when we get home and it's incomplete. read more

Sat in the drive thru for 23 minutes. Five cars went through, got to me, and now all of a sudden they are not "taking orders". No explanation, just "not taking orders". Then I guess the staff there tonight should just "not get paid". read more

The slowest place around it takes them forever to take an order and never get it right and they are always rude about it like it's my fault they're job sucks. Not the place to go read more

Just left the drive thru-My order was for a quarter pounder with cheese meal with a SWEET TEA. $8.45. Got my order-young man handed me the drink and stated, "Here's your sweet tea". NO-it was definitely not sweet! The french fries were cold and the Quarter pounder looked more like the size of a regular cheese burger. Oh, and it too was cold. McDonalds is usually my last choice for food when working and especially when the last meal was missed due to emergencies...but from now on, it will not be a choice. I looked for the receipt so that I could call and complain to someone who cared, but that must be with my sweet tea. And they want to make "$15-20.00 an hour?!! Not if they're counting on my business! read more

Don't like having to order at a kiosk. Rather deal with a person.Dining room was messy and 2 workers were arguing in the back.

There service is appalling. They got missing food, mess up order, gave us cold food, drinks were flat, and they were very discourteous, and acted like they didn't want us there. read more

The breakfast crew is so fast! I'm not even sure my car fully stops from the payment window the window where I get my food. Awesome morning, weekday crew! read more

I've lived in Troy for 5 years now and this place is consistently terrible. It has been my experience that fast food restaurants in small towns tend to have much better quality than their counterparts in the big cities, but not the case in Troy, Mo at all. The food is lukewarm 80% of the time...no exaggeration. They will sell you anything, no matter how long it has been sitting. I challenge any manager or boss there to get food anonymously 5 days in a row. I am extremely confident your food will be gross most of the time. I guess they get away with it because it is 20 miles from the nearest alternative McDonalds. It is dirty too and there is litter and overflowing trashcans all over the place daily. They are doing a bunch of remodeling right now and I just shake my head because what they need is better standards, not new walls. read more

Every time I get food for my family from here I order McDoubles and every time I have to check to make sure they have two patties on them and they never do. Terrible training, terrible work ethic and down right unacceptable. If I pay for a product I expect the product I pay for and not half of it. read more