This McDonald's was right off the US-15 highway so my husband wanted to stop to get some breakfast. They had the big online ordering screen, but he wanted to talk to someone so he approached the counter and ordered. Most of the people here spoke Spanish, so I was going to intervene and help, but they were able to understand him. He got a cheese bacon biscuit combo with hashbrowns and a coffee. Everything was well made, hot and tasty. No issues here. read more

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It works on road trips. This is a clean location. That alone means something. There are some fast food restaurants that aren't, and they aren't a pleasant spot. Here you'll like the proper atmosphere, and the very friendly employees. They definitely do well, and also are focused on getting orders right. Had breakfast again. The pancakes with sausage is my jam. Along with their tasty coffee, that's a way to start your day out. This one isn't crazy busy either. We all need time to chill out here and there. If you're in the area this works. read more

McDonald's - Fast Food Near Me - Thurmont, Maryland

Service ok My McCrispy strips however are bery undercooked.. rubbery.. gross.. undelightful. Will go back again.. BUT i'm not getting McCrispys :/ read more

Terrible service. Ordered breakfast on the app 10 minutes before breakfast was over yet no one answered at the window until brea was over and refused to make our food. Lazy workers never going again. DO NOT RECOMMEND. read more

Went to window for 2 1$ drinks. Verified sign read 'All sizes 1$'. At window our bill was $2.95. We protested- McD "They went up 2 weeks ago". Us. "The sign says 1$" McD "We have to charge $2.98 because it's ALL electronic." Apparently just not the sign Last time at McD for us. Never big fans but we're occasional users. Already stopped ordering Egg McMuffins as the price went way up as the size shrank. Many better choices out there! read more

First off to start my review I would like to say that it is false advertisement of the benefits that they give employees. They offer Direct deposit, but don't tell you that you have to be a manager in order to get it. You will get hired as full-time, but will work as part time due to them cutting lots of the employees hours. You see Manager's that are working that are wearing sweatpants. They offer a discount for family and employees, but cannot find a key on the register from over hearing the employees complaining. It says they offer health benefits but give you no information on it. Employees that are hurt on the job are sent home early days that they work. Over scheduling employees. Managers always on their phones not work related but telling lower level employees they must get off the phone. Managers wearing earbuds. Managers cursing every time I'm in the restaurant. Favoritism is shown towards Hispanic employees and not other races. Hispanic managers and employees gossip and laugh and joke while food isn't being made. Managers can eat food right out the tray warmers while on the floor, as you can see me zooming in at the counter waiting on my food while she/ He's eating. The soda machines aren't broken down everyday and sanitized properly so there is fungus and bacteria on them. The grease for the fries most of the time is burnt and old. Employees not changing their clothes or washing their hands. Etc... Etc... It just goes on in this place. Always parking cars to get some type of timing in instead of getting peoples orders correct and on time. It's like a game to them. There's always 2-3 people at the second window laughing and joking while waiting on food to be passed out. Can't ever understand the Hispanic people who take my order and my food is always incorrect. The lady manager that's Hispanic as always rushing me to finish. Employees have no heat at the window but a little space heater. They never have change like Pennie's or quarters so you get a handful of nickels and dimes. read more

McDonald's - Manager gobbling food down while making orders - Fast Food Near Me - Thurmont, Maryland

Terrible service. Workers always have an attitude for no reason and they are always overwhelmed and slow. Would not recommend.

Nicely renovated with modern feel. Self ordering and pay kiosks help with the lines as the cashier area is a bit small. Service was good and very friendly. read more

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The staff are not friendly. The drive through guys was extremely mean. He had me waiting behind the window for 5 minutes because he didn't want to answer my questions about the coupon I had and he said I can't use it without any clear reason. read more

I am shocked at how the general manager of a store treats and talks to his employee. He calls them stupid, tells them to shut up. All in front of customer. This is not how you run a store!! I went somewhere else to eat for lunch today because of this. read more

I was happy with the service, quick and easy. What else can you say during these times when the Chick Fil line is 20 cars deep and all you get is an egg sandwich and hashbrown. read more

I just got McDonald's and the service SUCKED We had to wait for ever. When I got my food it was cold and solid as a a rock read more

Who tf stops serving breakfast at 1030 when you can easily just make it 11am, on top of that the Taco Bell next to this trash heap doesn't even serve breakfast. These people who work here barely read and I know my order is going to be messed up 9/10 times so eating here is a gamble. And as soon as breakfast ends there not even ready for lunch to start so you gotta wait 20 minutes for your burger. read more

If I could give this restaurant a Zero star I would. This place had the rudest customer service (watch out for the old lady without a neck and the manager that does not understanding anything). The employees don't seem to understand anything and when corrected throws a fit like a child and calls for the manager as if they were their mother. So I recommend that new employment be done by firing the whole staff and hiring competent workers that will understand a simple order. Such a disappointment to the morning having to deal with such pathetic customer service. read more

Of all the McDonald's in existence, this one is the best! Always fast, friendly and fresh food. Today they gave my daughter free toys for Christmas when I took her for breakfast before school. She is so happy. Thank you!! read more

McDonald's - My happy girl eating breakfast and holding her new toy! - Fast Food Near Me - Thurmont, Maryland

This is a very modern McDonalds, it has 6 kiosks to order food if the lines are too long. The cashier area is a bit small and can get a little crowded. Also has some computer terminals for the kiddos to explore. Good service and clean bathrooms. read more

In lieu of the change to the 2 for $5, there some items that aren't included With that being said, when I asked for an explanation for what can be ordered, the so called response I got from Garett was a smirk and neither much of a concrete answer, nor helpful one at that. Basically, I had to shuffle around combinations of orders that were deemed "right" without much of an initiative from the very cashier who could have gave me an example of what I can pick instead of just standing there a condescending smile plastered on his face. In that case, do continue to use an employee who hangs around with a sloth like and rude demeanor. If that is how this branch intends to represent themselves, I don't myself see coming back in the future. read more

It's McDonalds, what else can you really say except how well the food is made and service of the people working? Good service, food is made well... still tastes like McDonalds though. read more

Have stopped here couple of times for coffee & fries and consistently have found it to be a clean location, friendly staff, checkouts are fast. Food is typical McDonalds food but is good for a quick a quick fast food stopover. read more

Your standard Mickey D's, I love the fish sandwich here. Nothing special to say about the hamburgers. I think the fries are better here than Wendy's or Burger King. I like the breakfast here. The breakfast burritto and the Sausage McMuffin with Egg go great with a large coffee. Service is always kind of slow, especially in the drive through line. read more

If zero stars was an option i would pick it because of how bad their service was along with how rude the one man was about someone wanting a refund because they were told they had to wait for an extra 10 minutes just for something they ended up not having. It was very slow even though they had a good amount of people working. I personally don't recommend and i'm never coming back. read more

We absolutely loved this McDonalds. The people were so friendly and took pride in keeping it clean. There were two different groups of senior citizens hanging out eating their breakfast and chatting. Balloons were hung up all over and the seating is like a maze. The bathrooms were spotless. read more

Friendly staff, horrible service. We're not fast food fans to begin with but when you have to wait 15 minutes for "fast food", you may as well go to a nice restaurant. Staff definitely catered to regulars and gave them their food first. read more

I went and got a strawberry and watermelon slushie, it was half melted and when my food was given to me while i was waiting at the number one parking, i mentioned it to the server and he said "i'll bring one back to you" i waited for about fifteen minutes and nobody came. when i went to go say something they said "oh it comes like that". read more

This is the worst place to stop and grab food I had a terrible Quarter pounder that was very undercooked and gave me food poisoning I would not recommend this place to anyone DO NOT GO HERE read more

Horrible customer service. I order through the mobile app two to three times per week, and have never had any issues until the last two weeks. Must be a new Management issue. Today I noticed that 15 cars went through the drive-thru, ordered, and received their food, AFTER I had indicated that I was there...and I still did not have my food. I called the restaurant, and it still took 10 more minutes before my food came out. When I complained to the manager who brought the food out, he made a string of excuses, told me "that's just the way the mobile app works", did not apologize, and told me to "have a nice day." read more

Best McDonald's in the area, staff is always friendly. Definitely service with a smile. Order is almost always right, I can handle a mistake once in a while but it's rare and the staff on duty makes corrections and apologizes as a reputable business should. Whoever does the hiring here knows exactly what they're doing! read more

at around 11pm i stopped at the drive thru to get a late night snack and the worker were very nice and my food came out very quickly. they also had just run out of the strawberry and cream pies and i ordered one so they gave me an apple one and a cookie. read more

Poor speed and accuracy of service every time we are there. Orders are often wrong and it is supposed to be fast food. Could take some lessons from chic fil a. read more

How does a McDonalds on two separate occasions at 6 pm not have apple pies ready??? It is dinner time. I was surprised and let it go the first time but three days later to run into the issue is just crazy. read more

I live in the Thurmont area. There are a handful of fast food establishments around but this McDonalds is hands down the best. Employees are always friendly and the service is fast. Sometimes the drive thru line is long but they move through quickly. read more

I would not recommend there drive-thru. My order is almost always missing something. I also got attitude from the manager on duty when asked them for the items that they didn't give me when I went through the drive-thru read more

All McDonald's restaurants should be like the one in Thurmont. Abundant parking, good food, pleasant and efficient staff and service. Super clean! Seems to be a favorite of the locals -- always a good sign. read more

SKIP this one! Today was our last visit to this one. We frequently make a trip from D.C. to PA to drop our dog off at friends and Sherman loves getting a plain burger on the trip. We always get the food to go, eat in the parking lot as to not kill Sherman by leaving them in the car. Well today they told me I'm not eligible for a refill on my soda bc I'm not sitting inside. Either set up some signs or outdoor spaces but we are done with this one as they're are plenty of better ones on the way. Service has never been terribly good and their bathrooms have a perpetual odor but today was the last straw. So for $1.06 they lost a recurring couples visit there. read more

out of the McDonald's that I have been too, I would say this is the worse one I have ever gave my buiness too! the last two times I have been there I got told rudely that I can't sit my 19 month old down on the counter due to sanitary... (remind you, she's 26 pounds and I can't hold her and get my $ out of my wallet without sitting her down for a brief second) & I'm not going to let her walk away from me due to the world today! but McDonald's trying to get $15 an hour but can't greet their customers nicely and have a smile on their face or even make nice eye contact... I'm not sure of the lady's name, but she's older. (60-70)!! & last time I was there I tried to use a coupon and once again she RUDELY said scan your phone(out of all the ones I have been too, the employees scanned it for you) must be something new... & when I asked for BBQ for my daughters chicken nugget meal, she said to use the pumps and I simply said she prefers the dipping containers and that rude look came upon her face again! I'm sticking to the McDonald's in PA read more

I stopped in to get a sweet tea and double cheeseburger I can't believe how much they water down their sweet teas. And a double cheeseburger was just thrown together. It's the management allowed their food to go out like that I can't imagine what else they allowed what a horrible McDonald's read more

When you order 1 happy meal and 4 value meals and drinks you would assume that getting your 5 drinks would not be a issue well for this McDonald's it was. I got ripped off of a sweet tea. My entire experience there was horrible pulling up to the window ordering the rep asked if I wanted any sauce I did not ordered nuggets so she had to correct that. 2.When I pull to the window the girls is to busy on her cell phone to turn around so I pulled to the next window than finally she realized I was at the next window and she comes up and gets my payment. 3.Rep hands my bags and as I was checking through the bags I noticed I had a missed sandwich and fry I had to ask for that and than after checking screen and they checked my bag sure enough the agreed it was missing. They corrected that. 4.rep hands me our drinks he gave me 4 drinks however 1 goes to my kids happy meal and is orange soda not sweet tea that I ordered her. I than say I didn't get the other sweet tea. He checks his screen and says I gave you 4 drinks. By this point I'm getting upset. I say no you didn't complete the order I explained the drinks and he says I'll get my manger.. OMG!!! The manger comes up says with a smug smile without any chance of explanation of what I have received and what I-haven't it's $1.06 !!! seriously I can't believe the poor service and stupidity of the staff on there today usually this McDonald's has Terrific and courteous service. Today after this chaos it makes me really appreciate the employees who do a wonderful job at a tuff customer service job. To the male manger wearing a (blue plaid shirt) on staff today, you need more training on listening reasoning and evaluation. Your smug ignorance is what makes you a poor manger.. This issue is more than the sweet tea I was ripped off .. Its knowing that a ignorant manger is in charge of these kids who work there, if he treats customers like this. It makes me question how he manages his staff!! read more

Drive Thru service ordering fast getting. what you ordered what you get is another thing and is slower than molasses in February on a up hill. One car at drive thru picking up apparently they had order problems too. Food back went back and forth 3 times. I ordered 1 Bid Mac 1 10pc Mc nugget 2 money mustard and two small fries. Got handed 1 quarter pounder w/ cheese 1 10pc Mc Nugget 1 medium fries. Front end manager came to window and I tried to tell her what I ordered and had window slammed in my face. They tried to hand me a bag again with same items as before . I left and will go to Emmitsburg 8 miles away if I want true McDonald food and service I have known for 50 years. To bad my $55.00 a week I spend there means so little read more

Typical McDonalds.... The drive thru line is always long and the orders are always wrong.....And typically they somehow manage to charge a higher amount than what is listed....For the most part-smells like McDonalds, looks like McDonalds, tastes like....well... read more