This McDonald's is always so slow. It doesn't matter if I order two items or ten, they always tell me to park and they'll bring me my food. I find this especially odd tonight as there was absolutely no one behind me. It was a long wait and even worse when it's cold fries. Understandable if I'm waiting for nice hot fries but nope cold and extremely salty. Not sure if this was just the last bit of fries in this batch making it super salty but wish there was a little more quality assurance. Service is minimal - kind of rude, no napkins or condiments in the bag. read more

If you want a guy with white stuff in the corner of his mouth, who's half high, to come outside and bring you your food because they made you wait--then when you ask him for sauce, his response is "you can go inside," and he just walks away while laughing --then this is the place for you. 10 out of 10, would recommend for the next reject. Plug, looking for your next W-2 read more

This McDonald's is super slow and apparently needs more staff. The customers in the drive-thru and inside has been waiting over 15 minutes, for their food. It's lunch time, but it's still no excuse. I needed to wash my hands, and someone took all the tissue off the roll, and had it all over the floor in the ladies bathroom. I'm glad I don't come on this end much to McDonald's Donald's. I would've been disappointed. read more

This place is always a hit or miss but lately it's been a miss huge miss today we go in long lines both drive up and inside and you see manager on his cell phone not apologizing to anyone for the delay no a care in the world sloppy and nasty service. And your lucky if you get your food hot it's most of the time Lukewarm horrible. Won't be going to that one again read more

Very great service especially when the managers are there . My go to spot . Most of the time in and out at a decent amount of time

5/19/23 @ 7:00 am. If you come here for breakfast you will get decent service if the Mexican ladies are working the drive thru. If you get the Black female "manager" (she has a tattoo in the middle of her neck) you may or may not get your food. She is currently refusing to give me her name but I'm working on it. It is currently 7:24am and she is refusing to serve me but my Micky D's rewards points have already been subtracted from my account that I used for my online order... Now a man named "Josh" has come to give me my food and he says he's the manager. I'm skeptical of that. If there is any upper management at this location, I'd appreciate it if you'd contact me so I can expound on my experience. read more

Attn **Health Department : Absolutely not. Look at the photo, there's a worker that's putting food together with one hand, and he is holding his cell phone in the other hand consistently his dirty cell phone is coming in contact with food he is serving.. and they forgot the sauce with my chicken nuggets . read more

McDonald's - SEE Employee making food with a dirty cell phone in his hand. He's making food with one hand. - Fast Food Near Me - Stone Mountain, Georgia

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Besides the food being previously warmed over, this location closes their lobby at the strangest of times. Most recently, they closed their lobby at 4:15 for some emergency staff meeting. Mind you, I didn't get a chance to finish my food. I also take issue with the fact that they always run out of toilet paper in their stalls. This location is an eye sore and the staff is quite unprofessional. The read more

If it were possible to put -5 stars smh I would in a heart beat. Have been sitting in an empty drive thru for almost 20 mins waiting on a couple burgers and fries. Fries had no salt at all. And tasted reheated overall service was a I repeat -5/5 read more

Ordered 2 cheeseburgers. They're cold. And i think the fries are reheated. Did not get the health inspection score, but from the experience and the product the quality of this specific store is not the best. I Asked for a an unsweet tea, got a totally different soft drink. Carbonated. I think this is a coke or a pibb. Drunk it anyway and my tooth is hurting. Not their fault that i drank it, but they could be more careful about attention to the order. I'll probably refrain from visiting this location again. read more

McDonald's - Not fresh cheeseburger - Fast Food Near Me - Stone Mountain, Georgia

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The absolute worse. The young lady didn't understand the question that was asked of her. She upgraded my meal without asking (overcharging me) . Then when i got to the window to get my food they pulled me up to wait for my food to only give me cold food! Y'all need to clean house and get better customer service and people that care. And my order isn't right. They didn't add my tomatoes or mayo, read more

Unlike many of the reviews, I had a very pleasant experience. Yes, when I arrived I was slightly skeptical due to the outer appearance but all that changed once I entered the establishment. First, there was an automated reminder for quality control which was great to hear. Second, the staff although they were clearly understaffed was attentive and respectful. Third, the food was hot and fresh. I think people need to understand that we are in the times where customer service seems to be far and in between but I was impressed by this location. read more

I do not frequent McDonald's. Maybe once every 10years. But today I wanted to try out the shamrock shake. This locations parking lot is not leveled. There are a lot of folks that hang out there but are not customers. The staff are not very pleasant. The new southern style chicken comes with a weird sauce. They say it's butter but I don't know about that. Shamrock shake...not very minty and I didn't get my cherry. C'mon now, I need my cherry. Well, needless to say I can wait another 10+years. read more

McDonald's - Shamrock shake w chocolate. No cherry. - Fast Food Near Me - Stone Mountain, Georgia

The owner should a secret shopper in to see the quality of customer care that is given in this place. I was there to get an Iced Tea. I did not get my drink for an entire 40 minutes. Some old lady with red unkempt dreadlocks claimed to be the manager. She didn't lift a finger to help clear the lobby. Instead she argued very disrespectfully with customers waiting in the lobby. There was another employee using her cell phone while on the line. A disrespectful and subpar establishment. Zero stars minus for this location. read more

This is the worst McDonald's, they should be closed down. When I eat their food I get sick . I only like the red headed girl with glasses who makes my hot chocolate with caramel w/ extra drizzle of mocha. PS they don't wear a mask, nobody Think about where you eat and bring your family read more

So, even under new ownership, a remodeling and the other changes that have been made; this is STILL the most ghetto Mcdonalds in Atlanta. Some of the employees are actually ok to deal with like Erica and a few others; but a few (like the shorter brown skinned girl with the thicker glasses) just have really bad attitudes and will actually lie and or argue with the customer! Maybe Mcdonalds should start drug testing it's employees??? Wrong orders are common, this is why the drive through is so slow because you have to sit there and double check your order BEFORE you pull off.. They routinely DO NOT enforce masks or social distancing...Yelp should make it possible to give minus star ratings, I'm sure most of the one star ratings would be minus star ratings... read more

For starters the girl taking the money needs an attitude adjustment just stay home if you can't have a better attitude when working with customers the girl at the food distribution window was great nice attitude didn't act like she didn't want to be there like the one at the money window. The food was good except the apple pie was old and was already getting sticky and on the filling. read more

Roaches crawling all over the place and management was nonchalant about the issue as if it's not there job to keep the lobby clean. There is no excuse for the lobby to be filthy at 9:00 am in the morning on a Tuesday.I wouldn't ever let me family eat on these disgusting tables. read more

McDonald's - Roach crawling on wall - Fast Food Near Me - Stone Mountain, Georgia

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Went there to eat recently bought sausage egg cheese biscuits--- hash browns EVERYTHING WAS COLD how could that be? I left went straight home!!! Within walking distance! I was driving!! Got home took food out of bag it was cold!!! I ate it, got sick as a dog!!! Never again!! Also the open tops on their shakes I don't like- why do they use those? It's not safe for health, people talking sneezing coughing over it, it's open top anything can fall into that open hole. I threw my shake away- read more

Well for one they missing Windows. Then number two the area of a real bad but I'm used to it. Then they got a line wrapped around the building and I'm parked in reserved waiting for my food about about 5 minutes. If I wasn't hungry I would have went somewhere else. You know what I take my damn star back. Lol read more

McDonald's - Fast Food Near Me - Stone Mountain, Georgia

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Every time I come here or order for delivery the food is always cold and tasteless. I dislike this McDonald's so much but it's in the neighborhood. read more

Great drive through service Clean Timely service Customer service cashier was very professional and nice Fast efficient and professional Thank you McDonald's!! read more

Nasty rude slow service ! Nothing more to say ! Oh and they always out of something . Worst McDonald's in this area !

Yooooo was gud NEW CITY NEW CITY!!!!! The WHOLE STAFF was SUPER FRIENDLY! I came to the drive thru to get a McChicken, Small fry,, and Hi-C Fruit punch... it was so good and the staff made me feel like a celebrity at the window! Y'all have some good customer service and I will be back! read more

McDonald's - Fast Food Near Me - Stone Mountain, Georgia

I can smell that Travis Scott burger and it still in the way in my Uber eats, would revisit from my bed.

The drive thru sucks. My review is based solely on my drive thru experience. I came to a line that had two cars, no one at the intercom and thought i'd be in and out in 5 minutes. 10 minutes later, two cars behind me had already pulled off, sick of waiting. I hung around (but probably shouldn't have) and when I finally got the coffee I was waiting for, (medium, 2 creams, 2 sugars) there was cream, but NO sugar. Seriously? I wait that long and you still don't get it right?? This mickey D's is located on the Kroger foot print at the corner of memorial drive and Hairston road, and has multiple exits. Like others have said, it's pretty ghetto, but in fairness the entire footprint of stores here are too. I know it's just fast food, but the key word is fast, and this Mcdonald's isn't fast food at all. read more

This is perhaps one of the worst McDonald's I ever been at. I wish I could video record and post on Yelp people just beeping at the speaker, wishing someone would take their order and money and give them some of the cheapest food on the planet. What in the hell are they doing? read more

McDonald's - It's been over 10 minutes now. - Fast Food Near Me - Stone Mountain, Georgia

Slowest McDonalds you'll come across. Drive thru backed up into the street, so went in. Think that was slower. Very disorganized. Friendly staff though. read more

How hard can be making a chicken sandwich? Well it is a impossible task in this place... i love mcdonalds but i am never going back to this specific one... today i was starving after a long morning of work so i decided to go to this mcdonald and get a bigmac for my wife and and a chicken sandwich deluxe for me... well i got a chicken sandwich with nothing but a dry ass chicken and the bun, the mchicken looks a lot better than what i got. When i got home i opened the bag and saw what they gave me i got so upset that even as hungry as i was i just couldn't eat that. So i went back to get the rights thing. When i arrived a thick African American woman came up and i told her that was not what i wanted so i need it another one. She went back and started putting lettuce and tomatoes on top of the dry sandwich i got before so i told her if she could make it from scratch? I could see that she didn't like the idea but she started doing it from scratch. She finished the sandwich and gave it to me and when i got out of the door and checked the bag to see if everything was right, there was more mayonnaise than I've ever seen before, i mean A LOT. You couldn't tell how pissed she was just by looking at the sandwich, i just gave back to her and left. And I promise you, i am not going back to that place ever. read more

Let's keep in mind every restaurant has their issues. Definitely this location has gotten their act together after New Management new GM has come on board. There really hasn't been any issues since the revamp of this restaurant. Yes sometimes they have their moment where nothing seems to go right for this location. They have always managed to make it right when you bring it to their attention. When manager poo took the reins it has been good read more

This location has made an extreme turn around in such a short time. I don't know what has changed but I am so please at it. My food has been fresh and hot. The time I spend waiting on food is so much faster! Please if you have not come to this location or have in the past and had a not so good experience please give it another shot. Things have definitely changed! read more

Damn I had to give one star because I couldn't give anything less this establishment is truly the bottom of the bottom if I had more time waiting in this drive thru maybe I could find a cure for cancer the kind of cancer this mcdonalds has it's dirty slow and has the lingering smell of poverty surrounding it and to make things worse the people who work there look like they couldn't pass any kind of academic or drug test I gladly drive a little further to get to a better mcdonalds read more

This has to be the worst place in Stone Mountain. Customer Service.....well there is none. All robotic type service without a smile. Oh yea robots cannot smile. Never again and I hope this Franchise gets its act together. read more

Worse..MacDonald's ever. Filthy, lots of attitude from employees...low class. Filthy floors...customers walking through spilt coffee while counter staff just watched. Dude smoking in bathroom. read more

I don't normally eat at a fast food restaurant but I decided to a week ago and payed a visit at mc Donald's the employees were not responsible read more

I just left this location at 6:05 pm. Terrible customer service. Lady on the speaker said go head with your order. Then when I came to pay she didn't even greet me. All she said was the price of my order. Didn't receive napkins or a receipt. This location is ghetto and I'll never return read more

Every time I come to this location I am severely disappointed. I came once before and the ice cream machine is ALWAYS down. Then on top of that I went to order the new donut sticks this morning and They were no longer serving them. I ordered a sausage egg McMuffin and they butchered that order as well! At this point the only thing I can do is take my money elsewhere will not be returning to this location. But they're open so hey! One star there read more

06/26/2019 I went to the McDonald's where I always go for almost a year now. Today I ordered a bacon egg and cheese on a bagel and sausage Mc muffin and a vanilla ice coffee. First I want to the drive through the lady at the window said that the drive thru is not working at the moment. So I ended going inside just like everyone that was on line did. I got inside and was one of the first ones in there I finished ordering my food and then ended up being the last one to leave because I was served last. So after being in there for almost 20 minutes waiting on my food I said why am I getting served last I have to go to work. I was standing at the counter hoping to let the cashier see that I was getting upset. Then after everyone have been served and at that point she was still dragging her feet to give me my food that I have paid for over 20 mins ago. She finally then threw me my food and then didn't apologized for the wait. Ok where is my coffee she went back and got my coffee that then started to go and get more food again without apologizing. So I left the place mad at myself for going into that place knowing that the food is bad for me anyway. Shit just like everyone that came in there I'm sure was hungry just like me, but got their food without an issue. That was the second incident that I have in there. The second issue was on a Saturday me and my man and daughter came to McDonalds for breakfast at the drive thru. A man that worked there was in front of the window sweeping up so at the time I wasn't the one driving so my man stopped a good distance where the employee was sweeping up. Out of no where the other car that was on line in back of us started to sound the horn at us and then the man said move your fucking car. We got so upset that the man was being so obscene or plain just didn't see what was going on in front of us. My man got so upset and started to get out the car too beat the man that was blowing his car horn at us so bad that he didn't even put the car in park and his seat belt was still attached. They had some words and after I got cursed out for suggesting that we should stop off there for breakfast knowing that he don't like eating there he just wanted to make me happy. But bottom line it is a wrap I will never ever go to that McDonalds ever in my whole life I think that reason I even started going there was because it was convenient and I never had an issue there but one of the workers forgetting to give me my food. And the other reason was because there was a lady that worked there and but don't think that she work there anymore just the young bitch that served me today. Anyway she would always brighten up the day for me after coming from there she would always have a upbeat attitude that I have never seen before working at an establishment such as McDonalds. Just a word for the wise for people that think that they can that people like that after spending their hard earned money. FIND ANOTHER JOB THAT YOU LIKE!!! if you don't like what you do then go back to school and make something of your self. Cause when you work in those places you shouldn't let what is bothering you reflect on other people. We have issues going on with us too and like me you better be lucky that I wasn't blacking on you even more then that its PMS time for me too. Thanks for reading. read more

They charge extra for water and cashier had an attitude. Can I give 0 Stars. Im not lovin it.

I just left this place and will never go back in the morning. I have never in my life been to a place where theybdont know the pricing that's on their board. I wanted the 2 for $4 in which I was told 1 of the items is no longer available and nothing has replaced it. So I would have to pay $3.19. On the board it states that the bacon egg and cheese biscuit and the bacon egg and cheese middle are 2 for $4 then they have the McChicken biscuit and a hashbrown for $2 also on the board. Allninordered was the bacon egg and cheese biscuit the McChicken and hashbrown a Leg coffee with a shot of caramel and it took them almost 5 mins to get my order right at the window I told the manager that why am being charged $3.19 if there are no other options for me to choose on the 2 for $4 menu and then they don't put in the caramel don't give me a stirrer dont give me the hashbrown and when I ask for a stirrer she catches a attitude with me. I have been a manager for along time even at McDonald's before and this is very sad I ordered a simple order and they couldnt get it right and then catch an attitude my coffee is ice cold it's 8:30 am the coffee should never be cold. I will never go back here again then the sign in front says now hiring. They need to hire a whole new morning staff because the one the have is garbage. I have been there before plenty of times and the guys that are there are always nice and pleasant and coffee is always hot and order is always right. read more

McDonald's - Receipt never again will I visit unless it's a new crew - Fast Food Near Me - Stone Mountain, Georgia