Fast, Friendly, and Spot-On! Stopped into the McDonald's on Wicker Ave in St. John, and I've got to say--I was thoroughly impressed. The team here was on it from the moment I walked in. Fast service, spot-on order accuracy, and everyone behind the counter was clearly hustling to keep things moving. You could feel the energy in the kitchen, and it made the experience that much better. Not only was the service excellent, but the restaurant itself was remarkably clean--floors, counters, tables, even the drink station. Everything looked fresh and well-kept, which honestly isn't something you can say about every fast food stop. It's clear this crew takes pride in what they do. Kudos to the staff for keeping things efficient, upbeat, and welcoming. I'll definitely be back! read more

McDonalds - 9769 Wicker Avenue, St. John, IN, 46373 (219) 365-3932 - Fast Food Near Me - St. John, Indiana

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Very rude staff, girl at drive thru totally blew me off. Won't be going back to this location.

When I was drinking my lemoande from McDonald's, I realized there was something in the lid. I took it off to investigate, and it turns out there was a bug crushed in the lid of my drink! This is completely unacceptable and yucky. #yuck read more

McDonalds - Dead bug in my drink - Fast Food Near Me - St. John, Indiana

This place closes early every night! Managers need to be better. Not like the work they do is hard like

Like most businesses, the employees cannot function outside of what the computers tell them. It's fine, but annoying and drops customer service to the side. Online order for breakfast, arrived at 10:32am to pick up. I arrived before 11am before and never had an issue. But today, they said they would have to ring me up and ignore the online order. That won't work since I was using rewards. There was nothing they could do because the computer said no. They had my ordered, it was paid for, very rude and telling me I couldn't receive my ordered without being charged again and at a higher price. I really need to grocery shop and not visit these places anymore. What a waste of time. Tired of management not knowing. Couldn't explain why the mobile order was accepted, or explain how to cancel it in the app. I don't know how to cancel it in the app I've never had to. Forgot to mention the sandwich they forgot to add from the other day. Had to split my big breakfast with my mom since she wasn't given the sandwich I paid for. All they could say was come back at breakfast to receive, you know, at a later date. Everyone there is so miserable, except for the little Mexican woman at the window. She's nice. read more

really bad spot the guy was rude and they got my hole oder wrong and i asked for them to make my oder again bc food was old and they did not want to i will never go to this location ever again read more

They have quick service and the workers are usually very friendly. I ordered a large fry and it wasn't even full. I hate how the prices of everything has gone up and the quality has gone down. Make it make sense. read more

McDonalds - Large Fry - Fast Food Near Me - St. John, Indiana

Very unprofessional. I said excuse me to a worker and he proceeded to laugh at me and just walk right past me if I could rate a zero stars I would. Will not be coming back. read more

The manager all the way down to the employees are professional, and I've always treated me well I likel going to McDonald's even though Munster, Indiana McDonald's is just as close read more

Had the big breakfast this morning with hair all over the eggs and sausage. Definitely, woman's hair. I will never be back again. The manger didn't handle it appropriately read more

I am putting 5 stars because i am so thankful for katy. She's the nicest person ever we came from chicago. The manager wasn't very nice towards her because she was helping us with our McDonald's app. But overall we love katy c: read more

Horrible service, couldn't get our order correct had to drive back and have the entire order redone and also didn't have a basket of fries which is a menu order so how do you not have that when you have fries? Kid working the drive thru was very rude and so was manager that hardly wanted to correct our order.. will not be back read more

What can I say? It's a McDonald's. Went there recently to order a couple things. The staff were so friendly! The one at the pick up window - didn't say a word to me though. Just handed me my food and I pulled away. read more

Ordered medium fries unsalted. And this is WHAT the MANAGER ON DUTY handed me 9:20pm on 8/10/2022. if you didn't want to make them just say that. read more

McDonalds - "MEDIUM" French Fries - Fast Food Near Me - St. John, Indiana

Been here 5 times and 4/5 times theyve not given me an item. Was just there 10 minutes ago and they didnt give me my fry with a medium big mac meal. Literally the worst mcdonalds ive ever gone to. read more

Bought the eggs, pancakes, and biscuit. There was no butter or syrup!! How do you eat pancakes without butter or syrup! They need to be more detailed when preparing meals. It was a wasted meal and pain in the ass read more

They forgot the ranch dipping sauce as usual, but even worse, they counted a large crumb as one chicken nugget. I ate half of my spicy chicken sandwich before I couldn't stomach it anymore. The chicken itself had a crunch to it and was grey in color. I don't expect much from McDonald's and only go there once in awhile because my kids like it, but with today's prices, this is ridiculous. read more

McDonalds - I can't believe they counted this as one of six nuggets! - Fast Food Near Me - St. John, Indiana

Terrible customer service.... purchased a double quarter pounder without onions. Lifted the bun to confirm no onions and found a half patty that looked like it was bitten into. Top it off a piece of old lettuce that makes me believe this patty was from someone else's sandwich or the trash. Called to get a refund and was told could only get a replacement sandwich. Didn't eat any of the meal... including my wife's order. Manager I spoke with was Sarah. read more

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This McDonald's is the worst McDonald's I've ever had the food was cold and the manager got blatantly rude with me for no reason at all saying I was an inconvenience for complaining read more

This how my son's cheeseburger came and the fries were hard and cold!!! The lady that took my order cut me off and didn't even let me finish my order. Never said sorry when I told her I was not finished. The bun of the cheeseburger was hard, and it was cold! read more

McDonalds - a hamburger with a face on it - Fast Food Near Me - St. John, Indiana

This is the worst McDonald's ever!! First when we first pulled up the lady didn't even take our order so we had to go to the other lane. Second the workers were really rude. Then they messed up my order. When things couldn't get any worse, when we got home....the chicken nuggets were cold...this is the worst if I could give them 0 starts that would be perfect. read more

McDonalds - Charging more money for then honey,we only wanted to but they gave her 4 so we had to pay more - Fast Food Near Me - St. John, Indiana

literally the nicest, cleanest mcdonald's i've ever been to. everyone is so nice here!

I got a 10 piece chicken nuggets and I was eating it and felt some thing hard in my mouth I sip it out and it was a white bone thing. Also the workers were not very friendly. read more

Disappointed to learn that the new large fry only comes half full now. My wife's small fry had about the same quantity as my large. Corporate greed it just inept staff? read more

McDonalds - So this is what a large fry looks like now? - Fast Food Near Me - St. John, Indiana

Don't ever use their mobile app here!!! You'll wait an ETERNITY for them to bring out your order!!! And yes, poor customer service all the way around. read more

Just waited 15 minutes to get lunch from McDonald's for my kids, & at 11:03 they tell me they are not doing lunch because they are short handed people. Do not recommend this McDonald's. read more

I hate the fact that I have to give this dump a star just to post my review. I give it -5 stars!! This is by far the worst McDonald's ever!! If I want McDonald's I'll go to the one in Griffith, on ridge road n cline That's how bad this place is! Always mess up my food, n my food is always cold. Done with this garbage dump. If I don't want to go too far I rather go to Schoops or the new Culver's. I don't mind spending the extra money on my food. read more

Why the heck do they close at 11 pm, what McDonald's closes at 11 PM!!!!! Where am I supposed to go in Saint John for some food!?

After being noticed when I walked in, I stood at the counter while one employee bagged food. Another took two drive-through orders before answering the telephone while looking at me. After several minutes of not being able to order, I thanked them and left. read more

Very poor service. Waited in drive thru for 20 minutes, only to receive a large beverage 3/4 filled. When I asked for it to be filled to a large, a manager came to the window and stated they were out of Dr Pepper and it would be a few moments for him to change it. We had chosen to wait. I watched my drink go over the top and an employee wiping it up with a napkin. My beverage was handed to me very messy and pop dripping and I refused the drink and asked for a new lid and the employee stated "get the f - - k out of her drive thru. She slammed the window so hard we thought it was going to break. A manager came to the window and wasn't to happy what just took place. read more

One car ahead of me in line, nobody eating in of course, and I still had to pull in to their waiting lanes for about 5 minutes. Of course no straw and no condiments were delivered, now I have to go all the way back thru the (screw you thru) to get what I need. Poor service and attitude. Never again. I don't care for lazy poor service with no thought of the customers needs. Mcd's is going down hill fast and this place is one of the reasons why. read more

My daughter got her burger with an earring in it 3/7/18. Slow service for crap food. Staff is rude and uncaring. Probably my fault for having such lofty expectations. read more

Literally the slowest McDonald's I've ever been to. Sat in the drive thru forever, employees were rude and my food wasn't hot.

Long wait time and the result was a completely burnt double quarterpounder.The girl at the 2nd drive window thru busy on her phone, after she sees me watching her, she asks me to pull up to the third window. Where I wait while six cars behind me receive there orders. Finally I get my order and head home, only to find the burger completely burnt. Go to the Schererville location!!! read more

Came here to get 2 happy meals & a Frappe at lunchtime. Went in the drive-thru. It was busy but the line moved fast. Cashier was polite. My only gripe is they didn't fill my iced Frappe to the top, but it was good! read more

I'd like take a moment to recognize the staff at our favorite McDonalds! Tabitha took our order with a smile on her face! Rosalie brought My daughter a balloon and took great care of us! Peter was so friendly and quick to clean up a spill that a customer accidentally made. To top off this nice mommy/daughter day, My daughter was asked if she wanted to make her own cheeseburger! Isela, the store manager took time out of her busy day to make My daughter's day extra special. This staff goes above and beyond and deserves recognition! Thank you so much for making our day so special! read more

Our food was cold and not correct as we ordered. I have gotten coffee from this location which was wrong and cold as well.

They've messed up my order a few times. Once I didn't get ranch when I asked for it. Another time they gave me the wrong sauce. Food is usually pretty fresh so I just check my bag before I pull away. read more